Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Peoria Ford
Peoria, AZ
1,022 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,022 reviews
August 27, 2024
They Kept our car for over 5 days and still no answer as to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack o to our 2 different repair needs. No one even called our warranty company to at least see if it’s covered. Basically didn’t keep their word and lack of communication.. we always had to follow up with them instead of them reaching out to us. Car was dirty from being outside for a whole week as we dropped it off on Saturday and picked it up the following Saturday. Didn’t run it thru their wash as a courtesy for not addressing any of our reasons for bringing our vehicle there. Johnny was our contact.,. Reported the issue to manager Michael.. still waiting for a response. Won’t hold our breath. More
by SHEPHERDES71
Verified Customer
August 27, 2024
This dealership was very caring in my needs. They help me get the best deal I could. Tyler and Hassan in finance were awesome. EJ on the sales decks was outstanding. They help me get the best deal I could. Tyler and Hassan in finance were awesome. EJ on the sales decks was outstanding. More
by DANALEEPEARSON
August 27, 2024
Our experience was very great and fast! John helped us figure out a problem we needed solved and was very attentive. Great service John helped us figure out a problem we needed solved and was very attentive. Great service More
by Mortiz9172
August 26, 2024
So many reasons. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. First, drove my vehicle over 200 miles left my vehicle on empty, and every service some issue always occurs- this particular one is on a new vehicle. Like really? More
by LEGNEDARYAIRLLCAZ
Employees Worked With
Rather not
August 26, 2024
I recently had the pleasure of purchasing my truck from this dealership and I couldn't be happier with my experience. From the moment I walked in I was greeted by friendly and knowledgeable staff! They wer this dealership and I couldn't be happier with my experience. From the moment I walked in I was greeted by friendly and knowledgeable staff! They were transparent about pricing and financing options, making the entire process smooth and stress-free. Overall I highly recommend this dealership to anyone in the market who is looking to find their vehicle of the dreams.Thank you Peoria Ford! More
by o.luna7008
August 26, 2024
I drive 45 minutes to an hour to have my vehicle serviced here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. here. If it weren't for the quality customer service that I've received from my service advisor Joe, I would go somewhere else. More
by iamtraviscampbell
Employees Worked With
Joe Starks
August 25, 2024
Staff have friendly personable qualities who engage and listen to clients ensuring issues are understood and resolved listen to clients ensuring issues are understood and resolved More
by cmoreno430
