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Peoria Ford

Peoria, AZ

4.1
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,024 reviews

December 19, 2017

Worked the problem The experience was great from the meet at the dealers door to the drive away last instructions ..We were greeted by an eager and informed sales person More

by vandj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriges, Jose's boss,Finance manager,Jessica in final turnover, Jaycee in training, Car prep employees,, Nikki Van Doran
Dec 19, 2017 -

Peoria Ford responded

Thanks for taking the time to share your experience with us! Your wonderful comments keep us motivated and working hard for all of our guests.We truly appreciate the opportunity to earn your business!

December 12, 2017

Good Experience I visited this dealership to discuss lease end and I am very pleased that they were able to help me. While my monthly payment is a little higher than More

by Jaymegmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Matt
Dec 13, 2017 -

Peoria Ford responded

Thank you for taking the time to share your experience! We are happy to hear that our team made your visit with us fantastic. We hope to work with you again!

December 04, 2017

Don’t by a CAR from here!!!!!!! I came In on Saturday November 11, 2017. To trade in my 2013 Altima. Yes at first everyone is nice and is willing to help for everything. I’m a straig More

by Cmunoz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey in financing, Michelle financing, Chris sales manager
December 04, 2017

Very Pleased From start to finish, we had a great experience with everyone in the dealership (especially our finance guy) ! We were in and out in a short period of More

by mamasav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filipe Z.
Dec 05, 2017 -

Peoria Ford responded

Thank you for the great review! We are happy to hear that you enjoyed working with our team. We hope to see you again in the future!  

December 02, 2017

Dealership? Nah, Scam Artists! Where to start? Well, first off i go to purchase a 2017 Mustang from these weasels and they have me sign ALL the necessary paperwork, do the whole “de More

by srwood1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Moreno
Dec 04, 2017 -

Peoria Ford responded

At our dealership, we pride ourselves in straightforward and transparent dealings with our clients. Unfortunately one of the areas we simply cannot control is what the lenders approve or require but we always go to bat for our customers to get the best deal.  We would like to speak with you about your recent purchase with us so please reach out to me at your earliest convenience: Beverly Woodhull, 623-977-8888.  

November 30, 2017

Great customer service My son and I came in to test drive a vehicle we found on cargurus, but when we got there - from East Mesa – it’d just been purchased. Doug K and Gary More

by DonnajRn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Koniesczny
Dec 01, 2017 -

Peoria Ford responded

Thank you for the great review! We are happy to hear that our team went the extra mile for you and your son. We hope you love your new Scion and enjoy it to the fullest! Take care!

November 30, 2017

A very busy place, because, they are very, very good. Our super salesman, Daniel, helped us find the perfect vehicle for our needs, And we had a lot of fun doing it. Anyone wanting to have a great expe More

by Denneboom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Munoz-Ramirez, Nikki Van Doran
Dec 01, 2017 -

Peoria Ford responded

Thank you for the five stars! We are thrilled to hear that Daniel made your visit with us fantastic. We look forward to working with you again in the future!

November 29, 2017

New vehicle Our dealer Charlie Eagle was very nice and informative and helpful and not at all pushy. He let us make up our minds on vehicle and didn't push. Like More

by tigerbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlei Eagle
Nov 30, 2017 -

Peoria Ford responded

Thank you for your review! We are thrilled to hear that you enjoyed working with Charlie and that he went above and beyond for you. We truly appreciate the opportunity to earn your business!

November 23, 2017

Totally rip off The sales representative she was great. The finance department they are stealing money from there clients. Need to calculate 1000 times before sign an More

by Rip off
Recommend Dealer
No
Employees Worked With
Nikki Van Doran
Nov 28, 2017 -

Peoria Ford responded

We can assure you that we would never intentionally deceive you and we're so sorry that you feel like this is what occurred during your visit. Customer service is our top priority but we are unable to pull your information without a name so please reach out to me at your earliest availability so we can discuss your situation: Beverly Woodhull, 623-977-8888.  

November 15, 2017

The Great! Escape!!!! Deal. We have bought several vehicles from Peoria Ford and have had an exceptional experience every time. Tracy T. has handled all of our transactions and More

by AllenC&TerryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Twitchell
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