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Peoria Ford

Peoria, AZ

4.1
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,025 reviews

November 15, 2017

The Great! Escape!!!! Deal. We have bought several vehicles from Peoria Ford and have had an exceptional experience every time. Tracy T. has handled all of our transactions and More

by AllenC&TerryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Twitchell
November 08, 2017

Peoria Ford Rocks From beginning to end, my experience was amazing. My salesman, Alex Cook worked to get me exactly what I wanted. Upper management and my fiance person More

by Lydz42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cook, Michelle Hadley
November 06, 2017

Great Customer Service! Best experience I have had Tracy was very patient with me and Michelle in finance was just as accommodating everyone I met was very nice! More

by Anita M.Horan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
October 27, 2017

Atrocious Customer Service!! Absolute worst customer service I’ve ever experienced from a dealership. Not only did they cease talking to me when I informed them I was an out of st More

by jdawg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Wanke, Patrick Hickey
October 26, 2017

Worst care sales experience ever. I purchased a used truck last weekend 10/21/17. I love the truck. The price for my truck and the trade-in value I received were fair; however, that is More

by Newhall4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wanke
Oct 28, 2017 -

Peoria Ford responded

We are disappointed in the difficulties you have experienced recently with us. Thank you for your review. Our team prides ourselves on providing professional and customer focused service and we’re concerned about what you mentioned here and want to investigate this further. Would you please reach out to our Customer Relations Director, Beverly Woodhull, at 623-977-8888 so we can get some additional information. Thank you.

October 24, 2017

Awesome Experience I had a very positive experience from beginning to end buying my new 2017 Ford Focus everyone was so wonderful and so caring especially my salesman Ry More

by HappyOwner2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Madison
Oct 25, 2017 -

Peoria Ford responded

We always love hearing back from happy customers, and we couldn't be more pleased to know that you had a great experience with us. Come back and visit us again soon!

October 23, 2017

Bait and switch What a surprise!!! Buy an Escape and get a 66 month buy to own. Oh, it was touted as a pay out and then own the auto. Except at the end of the 66 mon More

by not a cheater
Friendliness
Price
Recommend Dealer
No
Employees Worked With
finance department, sales staff as a whole. Not
October 19, 2017

I am very happy with the excellent service i recieved Excellent service provided from sales thru finance everyone was wonderful and i love the car I was able to buy I would recommend this place More

by Chaparro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared,michelle
Oct 21, 2017 -

Peoria Ford responded

Thank you for wonderful comments! We thank you for your time, business and recommendation!

October 12, 2017

You Did It Again Guy's! This is my third vehicle from Peoria Ford. As always, Great Experience & Great People! Tyler Huber & Matt Stewart are a Great team and do a Great Job! More

by Rod O'Dell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stewart, Tyler Huber
Oct 18, 2017 -

Peoria Ford responded

It's great to hear you've done business with us multiple times. We aim to build long lasting relationships here at Peoria Ford and we are glad to have that with you. We'll see you soon!

October 09, 2017

Great staff My car buying experience with Peoria Ford was outstanding. Will be back for sure. Austin VanHecke and Michelle Hadley took good care of us and treate More

by DFrawley27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hadley and Austin VanHecke
Oct 17, 2017 -

Peoria Ford responded

Thank you for taking the time to leave us a review and rating! We are glad to hear our staff took great care of you during your visit! We look forward to seeing you again soon.

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