
Peoria Ford
Peoria, AZ
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The Great! Escape!!!! Deal. We have bought several vehicles from Peoria Ford and have had an exceptional experience every time. Tracy T. has handled all of our transactions and We have bought several vehicles from Peoria Ford and have had an exceptional experience every time. Tracy T. has handled all of our transactions and is very thorough. We are looking forward to buying our next new truck from Peoria Ford as well. Allen C. More
Peoria Ford Rocks From beginning to end, my experience was amazing. My salesman, Alex Cook worked to get me exactly what I wanted. Upper management and my fiance person From beginning to end, my experience was amazing. My salesman, Alex Cook worked to get me exactly what I wanted. Upper management and my fiance person Michelle Hadley were awesome. I would highly recommend this dealership to my friends and family. More
Great Customer Service! Best experience I have had Tracy was very patient with me and Michelle in finance was just as accommodating everyone I met was very nice! Best experience I have had Tracy was very patient with me and Michelle in finance was just as accommodating everyone I met was very nice! More
Atrocious Customer Service!! Absolute worst customer service I’ve ever experienced from a dealership. Not only did they cease talking to me when I informed them I was an out of st Absolute worst customer service I’ve ever experienced from a dealership. Not only did they cease talking to me when I informed them I was an out of state buyer they also won’t respond to any emails at all and that includes the GM Patrick Hickey. I emailed them about the used Chevy Tahoe they have on the lot and Steven Wanke’s response was that they had many used vehicles on the lot. The second email asked if I received his first email and the third email asked when I could come to visit the lot and that if I scheduled a time to visit he would knock $500 off the price. I repsonded that I live out of state and that there wasn’t a way for me to visit. I also gave them my offer for the vehicle in which I anticipated a response or a counter offer. Haven’t received anything in response from the GM or the internet sales manager. I would NEVER recommend anyone do business with this dealership. It is an absolute joke and the only thing they care about is bodies on the lot. They treat you like a piece of meat and won’t associate themselves with you if you won’t take a trip to the dealership so they can lie and use high pressure sales to dupe their customers into buying warranties and extras that you don’t need. I should have known by the recent comments on here that this dealership pulled this kind of bs. Stay FAR FAR away!!!! Buyer Beware!!! More
Worst care sales experience ever. I purchased a used truck last weekend 10/21/17. I love the truck. The price for my truck and the trade-in value I received were fair; however, that is I purchased a used truck last weekend 10/21/17. I love the truck. The price for my truck and the trade-in value I received were fair; however, that is where the good ends. They forced me to pay for Zaktek (paint protection) and Skylink (anti-theft GPS) even though it was supposedly already on the truck. These are MPP products so I understand why they push them so hard since MPP and Peoria Ford are both owned by Berkshire Hathaway. After the price negotiation finished, the finance guy continued to push MPP products with extended service and roadside assistance plans. They don't explicitly state so but they are very misleading and make it seem as if you are required to purchase all of these MPP products. The finance guy also incorrectly told me that the amount financed did not include my down payment. I don't know whether this was done out of ignorance or deceit but it led me to believe that my principle loan amount would be much smaller than it is. I admit that some of the blame for this falls on me for not asking more clarifying questions but I was very distracted since I brought my toddler with me (also a mistake). Naturally they won't answer any of my calls or return any of my messages. I hoped to give them an opportunity to rectify the situation but since that is not likely to happen I will just take my business elsewhere next time. More
Awesome Experience I had a very positive experience from beginning to end buying my new 2017 Ford Focus everyone was so wonderful and so caring especially my salesman Ry I had a very positive experience from beginning to end buying my new 2017 Ford Focus everyone was so wonderful and so caring especially my salesman Ryan Madison he was excellent great job Ryan I would recommend your dealership to everyone. Thank you again More
Bait and switch What a surprise!!! Buy an Escape and get a 66 month buy to own. Oh, it was touted as a pay out and then own the auto. Except at the end of the 66 mon What a surprise!!! Buy an Escape and get a 66 month buy to own. Oh, it was touted as a pay out and then own the auto. Except at the end of the 66 months, there is a substantial payoff. This is the second time I've seen this done at this dealership. The terms are hidden and the sales staff as well as the finance staff do not reveal this to the prospective buyer. Shame on you!!! Buyer beware. Lets see what the news media and the Lieutenant Governor and Ford Finance say about your 'do we cheat 'em and how' tactics. Not defining terms is the same as lying. More
I am very happy with the excellent service i recieved Excellent service provided from sales thru finance everyone was wonderful and i love the car I was able to buy I would recommend this place Excellent service provided from sales thru finance everyone was wonderful and i love the car I was able to buy I would recommend this place More
You Did It Again Guy's! This is my third vehicle from Peoria Ford. As always, Great Experience & Great People! Tyler Huber & Matt Stewart are a Great team and do a Great Job! This is my third vehicle from Peoria Ford. As always, Great Experience & Great People! Tyler Huber & Matt Stewart are a Great team and do a Great Job! More
Great staff My car buying experience with Peoria Ford was outstanding. Will be back for sure. Austin VanHecke and Michelle Hadley took good care of us and treate My car buying experience with Peoria Ford was outstanding. Will be back for sure. Austin VanHecke and Michelle Hadley took good care of us and treated us more as friends then customers. Great group. Thank you More