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Peoria Ford

Peoria, AZ

4.1
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,024 reviews

June 02, 2017

Horrid customer care Bought car here, battery was bad, didn't find out till after car purchase, dealership sales manager Doug Hoschiet would not replace faulty battery aft More

by Maia@2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hoschiet
June 01, 2017

A Great Experience I live in San Diego and local dealers either didn't have the Edge I wanted and tried to sell me something different or they used the tactics that give More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Moreno, Eric and Will (finance department)
Jun 01, 2017 -

Peoria Ford responded

Richard, Thank you for the great review! We are glad our staff took such great care of you! We aim to build long lasting relationships here at Peoria Ford, thanks for being a part of our family!

June 01, 2017

Far better than others We had a pretty terrible experience with another dealership and sales person there so this experience was refreshing. Johnnie was awesome and made sur More

by alms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Hernandez
Jun 01, 2017 -

Peoria Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

May 31, 2017

Minor molding repair Had a 7am appt for minor Repair and was told would be completed by noon. It's now 2pm and still waiting. 2nd time in a row had problem with bad servic More

by Fordguyron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert
Jun 01, 2017 -

Peoria Ford responded

Thank you for bringing this negative experience to our attention. Please know that it is always our mission to provide the best service to every customer, and our intention certainly isn’t to create this type of situation. Please reach out to our Customer Relations Director, Beverly Woodhull, at 623-977-8888. We apologize for the inconvenience. Thank you.

May 26, 2017

Pat hickey Had a good experience got me financed on a truck when other dealerships couldn't the salesman was awesome Patrick hickey was hilarious all-around grea More

by Fattys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat hickey
May 30, 2017 -

Peoria Ford responded

Thank you for choosing us! We are glad our staff took such great care of you! We appreciate your business! Come back and see us again soon

May 25, 2017

Best place to buy a car in the valley. Great sales people. A wounderfull experience buying a new car. Everyone was very helpful and showed professional expertise, throughout the process. I will continue to do More

by Sunshine 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mendyka, and Beverly Woodhull.
May 26, 2017 -

Peoria Ford responded

It is great to read such wonderful comments about your recent experience with us! We really appreciate your feedback! We love hearing our staff took such great care of you. Come back and see us again soon!

May 22, 2017

"Outstanding experience" My sales person Jay Perez is the primary reason I purchased our new 2017 Explorer. I stopped by on Friday, 5/19/17, on my way home after leaving anoth More

by Hayley
Price
Recommend Dealer
Yes
Employees Worked With
all are listed above in commentary other than the ladies who walked around the car before we left the dealer. Sorry, don't know their names. They were very nice.
May 23, 2017 -

Peoria Ford responded

Hayley, Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad Jay, Robert and Matt made your visit with us fantastic! We are happy to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time. See you soon!

May 13, 2017

Excellent job The experience of buying this automobile was very satisfying, there was no pressure, they kept you well informed on what had happened and what the ne More

by Escape,59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Cory,and others, Nikki Van Doran
May 08, 2017

AWESOME Very good and friendly service. Love the deal I got and of course the Car too!!! A Silver Ford Fiesta Hatch Back!!! Would recommend to everyone. More

by Kelly Valenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Green
May 16, 2017 -

Peoria Ford responded

Congratulations on the new Fiesta, Kelly! Thank you so much for recommending us to others. We look forward to working with you again in the future!

May 08, 2017

Great people, great financing, great deal. One of the best deals I have had in a long time, had several people ho helped us on the way. I have already recommended several people to Peoria Ford More

by Frank Scherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Al, Joe Matt, and the General Manager., Nikki Van Doran
May 16, 2017 -

Peoria Ford responded

Thank you for the recommendations, Frank! We appreciate the review and thank you for choosing Peoria Ford!

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