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Peoria Ford
Peoria, AZ
1,023 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,023 reviews
June 16, 2016
Best Ford Team ever!!!! Thanks Pete and Darren! Thank you both so much for making our decision easy and hassle free! Pete treated us like family and was so good to my retired military husband! Thank Thank you both so much for making our decision easy and hassle free! Pete treated us like family and was so good to my retired military husband! Thanks Pete! I LOVE my new 2013 Ford Explorer! It is my dream car and could not be happier with Darren finding us a better rate with a lower payment! Yahoo! I would in a heartbeat recommend going thru Pete to find a car! Yay! Happy wife! Happy Life! Tyrone & Rose Sterling More
by Rose Sterling
Employees Worked With
Pete Castelucci, Darren (financing)
June 16, 2016
Amazing and Entertaining I was unfortunately involved in a collision accident on 06/14 and was given word the next day that my previews car was a total loss. That day I went t I was unfortunately involved in a collision accident on 06/14 and was given word the next day that my previews car was a total loss. That day I went to several dealerships but could find the right car or the right deal. My boyfriend suggested stopping by Peoria Ford, I agreed and let me tell you we were treated with the utmost respect, more than you could ask for. Our salesman Chris was a hoot and great to work with. Finance treated us like family and got us in and out in 10 minutes. I would highly recommend this dealership to all my family and friends! More
by AmandaP
Employees Worked With
Christian
June 09, 2016
I was so pleased with my experience. I was ready for a "fight", as a rule I HATE car salesmen. Well I hit the showroom floor and met David Glutz, and all my fears and distaste went up in I was ready for a "fight", as a rule I HATE car salesmen. Well I hit the showroom floor and met David Glutz, and all my fears and distaste went up in smoke. David got me and knew that I was well read on what I wanted. He was professional and I felt he worked "for me". I explained my budget, and how I felt the 2016 Escape SE Eco boost, could work for me. He made the deal happen, got my car from a different dealership ( color and interior wasn't on their lot). I didn't ever feel uncomfortable with him, he and Eric made sure all rebates were made available to us. My husband and I are Veterns, so they helped us fill out the form to receive a Military rebate. They were very fair when working with me on my trade in. I would recommend Peoria Ford to all my friends and when ready to trade in our Mustang, we will be back. Since not everything can be perfect.....I can only say that the hot office of the Finance guy, and his attitude was a bit rough. But all deals were made, and promises kept so only job was to have us sign the paperwork. None of his pushy ways worked on us, and he did not ruin our overall experience. Then off to the delivery of my car, it took a while to get it to the shop, David called into Jimmy Johns to make sure I was fed and sat with me until the car was ready. Eric the manager even went out to do the detailing so I could get done faster. Then when it was ready, Beverly Woodhull, explained all the features of the car, and said that if I needed any help with the extra bells and whistles she would make herself available . ( I did go back a day later to have her show me the Sync of my devices) TADA, I am all settled into my car and loving it. No bad things to say, a great Local dealership that I will sign it praises about.. I want to add, I ( a girl) did all the negotiations and only had my husband come to sign the paperwork, it was my birthday gift and I wanted to do the deal, they NEVER treated me like a "girl" who they could take advantage . I was well respected, by David, Eric and Jon. Thanks guys, I love my Escape and I WILL be back. More
by Jchappy
Employees Worked With
David Glutz, Jr, Beverly Woodhull. Eric.
June 08, 2016
New Ford F150 Great experience, I am very happy with my new truck, the sales department took very good care of me and I am very happy with the quality and performan Great experience, I am very happy with my new truck, the sales department took very good care of me and I am very happy with the quality and performance of my new truck. More
by rokfish09
Employees Worked With
Alex
May 29, 2016
Absolutely wonderful buying experience with Ron Mendyka! You always know that going to the dealership will take awhile. Originally I went with my family, they needed a new vehicle also. While my family was a You always know that going to the dealership will take awhile. Originally I went with my family, they needed a new vehicle also. While my family was able to get the vehicles they wanted I could not get what I wanted (it was too expensive for me). I went home feeling a little down. A couple of days later the salesman I was working with (Ron Mendyka) called inquiring if I had a second vehicle in mind? I mentioned the Ford Focus, he said that he would work on getting me into it and call me back in a few days. Ron called me back to inform me that they would be able to get me into a brand new Ford Focus, we agreed to meet that next Saturday (April 16). Ron was the absolute best salesman, he managed to get me into a 2016 Ford Focus with a payment that I could afford. Every time I get into my new vehicle I smile, she is beautiful and drives like a dream. I named her Lola... More
by Salarcon62
Employees Worked With
Ron Mendyka
May 27, 2016
Love, love, love Peoria Ford!! What an amazing team! Salesman Dave Glutz was the BEST! From the moment we walked in till the moment we left with our new Ford C-Max Hybrid Plug-in!! What an amazing team! Salesman Dave Glutz was the BEST! From the moment we walked in till the moment we left with our new Ford C-Max Hybrid Plug-in!! Joey in finance, Lauren in new car checkout and New Car Director Chris Bowman!! Solid all the way through!! Great experience and highly recommend!! Ask for Dave Glutz and you won't be disappointed, I guarantee it!! More
by tpmoore56
Employees Worked With
Dave Glutz
May 26, 2016
Classic bait and switch. STAY FAR AWAY!!! Classic bait and switch tactics. They called and confirmed 30 mintures before I get there the availability of a car that they've been calling me all w Classic bait and switch tactics. They called and confirmed 30 mintures before I get there the availability of a car that they've been calling me all week on. I show up and magically it sold! Imagine that but they had some great deals they wanted to show me on some new cars! Total dirt bags. Should have listened to the reviews and not wasted a long drive and inconveniencing family to watch my kid. STAY FAR AWAY!!! More
by Qwerty
Employees Worked With
Internet sales manager Doug, Chris, Jason
May 26, 2016
Yeah, seriously the worst type of people. You know that terrible car buying fear you get form having to deal with yet another car salesman? Yeah, these guys are the embodiment of said fear. Lo You know that terrible car buying fear you get form having to deal with yet another car salesman? Yeah, these guys are the embodiment of said fear. Loathsome people to deal with. No wonder they are D- rated with the BBB. I would never waste my time here again. Total liars and thieves. More
by Joyhnex
Employees Worked With
Doug
May 24, 2016
Don't Trust This Dealership Such a shame, Peoria Ford does not stand by their word. They ripped me off. The salesman told me one thing and than changed his story around when we c Such a shame, Peoria Ford does not stand by their word. They ripped me off. The salesman told me one thing and than changed his story around when we confronted the financial agent together. I could not believe how untruthful they became. Than my 2016 car's paint started to peel off with not even 700 miles on it. I was told it would take a few days to fix. I got my car back 3 weeks later. So upset. I will never return to this dealer. More
by DM
Employees Worked With
Bill (let go), Pete Castelluciand Jim Eagle
May 22, 2016
Best experience at a dealership ever Went to look at new trucks after having the same truck for 17 years ,it was time for a new one, ended up leaving with the truck I've always wanted the Went to look at new trucks after having the same truck for 17 years ,it was time for a new one, ended up leaving with the truck I've always wanted the Ford F-150 XLT,Evan Pincusoff was are salesman and was very professional and knowledgeable in every aspect. definitely was satisfied with my deal, awesome place to buy a vehicle and the rest of the staff was very awesome More
by Rhino
Employees Worked With
Evan Pincusoff
