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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
May 24, 2016
Don't Trust This Dealership Such a shame, Peoria Ford does not stand by their word. They ripped me off. The salesman told me one thing and than changed his story around when we c Such a shame, Peoria Ford does not stand by their word. They ripped me off. The salesman told me one thing and than changed his story around when we confronted the financial agent together. I could not believe how untruthful they became. Than my 2016 car's paint started to peel off with not even 700 miles on it. I was told it would take a few days to fix. I got my car back 3 weeks later. So upset. I will never return to this dealer. More
by DM
Employees Worked With
Bill (let go), Pete Castelluciand Jim Eagle
May 22, 2016
Best experience at a dealership ever Went to look at new trucks after having the same truck for 17 years ,it was time for a new one, ended up leaving with the truck I've always wanted the Went to look at new trucks after having the same truck for 17 years ,it was time for a new one, ended up leaving with the truck I've always wanted the Ford F-150 XLT,Evan Pincusoff was are salesman and was very professional and knowledgeable in every aspect. definitely was satisfied with my deal, awesome place to buy a vehicle and the rest of the staff was very awesome More
by Rhino
Employees Worked With
Evan Pincusoff
May 22, 2016
Nice friendly sales & delivery staff! Was really happy with the entire sales process at this dealership! Our previous experience at a dealership, left us a little less than enthused about Was really happy with the entire sales process at this dealership! Our previous experience at a dealership, left us a little less than enthused about the purchase. We had not planned on purchasing the evening we went to this dealership however the sales staff was very professional, not pushy and we found what we were interested in and ended up driving it home. This was a very pleasant experience and our salesman, Stephen Griffin was just great to work with. Thank you as this is our first Mustang!! More
by Dan & Lori
Employees Worked With
Stephen Griffin
May 22, 2016
New car No pressure and great customer service. From sales to finance and then delivery, all was fantastic. I did not have any problems at all. I dealt with a No pressure and great customer service. From sales to finance and then delivery, all was fantastic. I did not have any problems at all. I dealt with another Ford dealer in this area in the past and would not ever return there. More
by Rob Humphrey
Employees Worked With
Christopher Collins
May 18, 2016
No pressure, good experience I had in mind what I wanted when my husband and I arrived. Stephen Griffin was our salesman and helped us to find just what fit our needs. He is per I had in mind what I wanted when my husband and I arrived. Stephen Griffin was our salesman and helped us to find just what fit our needs. He is personable and easy to talk to. Everyone from Stephen, Gary, the finance people and the nice young lady who helped me hook up my phone was just great to work with. Buying a car can be a stressful, long day, but everyone helped make it a fun experience. More
by chigh
Employees Worked With
Stephen Griffin, Gary
May 18, 2016
Great dealership to buy a car from! This is the 2nd car we have purchased from this dealership. David was very attentive and extremely pleasant to work with. The whole experience was a This is the 2nd car we have purchased from this dealership. David was very attentive and extremely pleasant to work with. The whole experience was awesome and we love our new purchase... More
by Owen1
Employees Worked With
David Glutz and Michael England
May 13, 2016
Car Damaged in Service Peoria Ford service sucks! Took my car in for Zeteck paint treatment & they damaged my car, dented & chipped paint on fender. Of course they denied it Peoria Ford service sucks! Took my car in for Zeteck paint treatment & they damaged my car, dented & chipped paint on fender. Of course they denied it, the service director Mike practically called me a liar. Avoid Peoria Ford, at all costs.? More
by Pat Currie
Employees Worked With
John & Mike
May 03, 2016
The BEST dealer experience I have EVER had!!! Stephen Griffin was very pleasant to work with as well as the rest of the group from Finance to Delivery!! Made a great deal and was pretty quick in g Stephen Griffin was very pleasant to work with as well as the rest of the group from Finance to Delivery!! Made a great deal and was pretty quick in getting the deal done. Thank You!!!! Ralph. More
by RalphMcCorkle
Employees Worked With
Stephen Griffin.
May 03, 2016
New F150 purchase Pruchased new F150 with Tracy T and Chris Bowman. Tracy was great and found the truck we wanted in several different options and packages. Together Pruchased new F150 with Tracy T and Chris Bowman. Tracy was great and found the truck we wanted in several different options and packages. Together Tracy and Chris made the car buying experience fun, even though buying a new car is about my least favorite thing to do More
by Chris and Janelle
Employees Worked With
Tracy Twitchell and Chris Bowman
May 03, 2016
Awesome sales I believe that Peoria Ford it's the right place to buy a vehicle. It was always around my business place, but for some reason I went far away. Now, I I believe that Peoria Ford it's the right place to buy a vehicle. It was always around my business place, but for some reason I went far away. Now, I am convinced that the employees , the managers, the assistants and the sales people are just awesome. Thank you so much for your attention and services. I recommend Peoria Ford. !!! More
by EPHRAIM MAOR
Employees Worked With
Tracey and Chris.
