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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
February 27, 2016
Excellent Service Three generations of my family have been customers of Sunset Ford / Peoria Ford. They have always gone the extra mile to insure that their service wo Three generations of my family have been customers of Sunset Ford / Peoria Ford. They have always gone the extra mile to insure that their service work is properly done. I'm very impressed with the quality of service that I receive. I only take our Ford vehicles to Peoria Ford. More
by Hawaii Five O Fairlane 500
Employees Worked With
Ashley Ingenito, Service Advisor
February 25, 2016
Quick Lane Exceptional Service We recently moved here from south Texas and needed service on our truck. Peoria Ford service was personally and professionally handled very well. Tha We recently moved here from south Texas and needed service on our truck. Peoria Ford service was personally and professionally handled very well. Thank you. More
by Joe Good
Employees Worked With
Joe Starks
February 05, 2016
Fantastic We are very pleased with Peoria ford. Wonderful sales people and management. They went above and beyond to work with us. Thank you for all your help. We are very pleased with Peoria ford. Wonderful sales people and management. They went above and beyond to work with us. Thank you for all your help. We will be back when we are ready for our second truck. More
by LuciRed
Employees Worked With
Mike in sales
January 30, 2016
Service is Foremost Poeria Ford treats me with a personal touch and buisiness is an afterthought. I would not trust my F150 to any other dealer regardless of price or c Poeria Ford treats me with a personal touch and buisiness is an afterthought. I would not trust my F150 to any other dealer regardless of price or claim. These people have taken excellent care of me since I've owned Truck. All the rest are "Me Too" people. More
by CanAm Man
Employees Worked With
Joe Starks
January 26, 2016
Made An Effort Buying a new vehicle is never easy but the staff we worked with at Peoria Ford put forth the effort to get us the deal we were looking for. It took s Buying a new vehicle is never easy but the staff we worked with at Peoria Ford put forth the effort to get us the deal we were looking for. It took some negotiating but we came to an agreement we could live with and walked out of the dealership with our new 2016 Ford Escape. We didn't feel pressured at any time to accept something we weren't happy with. Our sales person, William May was very personable and a pleasure to work with. We chose Peoria Ford because our daughter had leased a vehicle there and was very happy with the treatment she received. More
by sunshinegirl
Employees Worked With
William May and Sales Floor Manager
January 23, 2016
Love my new car I bought my brand new 2016 for fusion at peoria ford on 01.09.16. I have to say was the best experience buying a vehicle. Armand Villa was my salesper I bought my brand new 2016 for fusion at peoria ford on 01.09.16. I have to say was the best experience buying a vehicle. Armand Villa was my salesperson and he made the whole experience fun and easy going I told him what I wanted and he got me exactly that!! I went in one evening to look at fusions then went back 2 days later he had my car pulled up clean and ready to go. I signed paperwork and was out the door in a couple hours. Darren in finance was great also everyone at peoria ford was awesome!! Thank you so much!! If you ever want to buy a Ford please check out the best Peoria Ford!! More
by AshleyAbromavage
Employees Worked With
Armand Villa, Chris Bowman and Darren
January 08, 2016
Horrible Service Bought a brand new f-150 in Nov, I take it in the almost 2 weeks later to find out that my brakes were not correctly installed and whoever did the che Bought a brand new f-150 in Nov, I take it in the almost 2 weeks later to find out that my brakes were not correctly installed and whoever did the check did not catch this (took it in for bed liner spray). So I was riding around in a brand new truck with faulty brakes for at least a week and half. The sales person was Great, (Weston) no issues. The service department on the other hand was a nightmare. Oh and my Temp tags expired 12-30-15. Today is 1-8-2015. You can bet I have left several voicemail's to get no return call from Brent in the title department. Its sad we have another trade in paid off good blue book value, and would love to buy a Ford. Not from here... More
by Chris D
Employees Worked With
Weston was great, everyone else?
January 02, 2016
Great people. Hard working to please you :) Went into Peoria Ford to buy an F150 pickup truck. Michael had shown me a couple vehicles pretty much found the right one, and was in and out of ther Went into Peoria Ford to buy an F150 pickup truck. Michael had shown me a couple vehicles pretty much found the right one, and was in and out of there within a few hours. Great experience, I'll definitely be recommending my friends to come by. More
by Eventsmartaz
Employees Worked With
Michael Carter
December 23, 2015
Pat Hickey and Peoria Ford are a Joke Peoria Ford has had my new, 2015 Mustang GT since 11/23/2015 and has refussed to repair my car. They continuously say they are working on the problem Peoria Ford has had my new, 2015 Mustang GT since 11/23/2015 and has refussed to repair my car. They continuously say they are working on the problem with Ford directly and my car is still not repaired. I have paid over $2000 out of pocket for a rental because they also refuse to provide a rental or a loaner car. Now they are telling me I need to have my car towed off their lot to another dealership because "it;s not that we won't work on your car, it's that we aren't required to.....". I have had 5 previous Mustangs and I have NEVER been treated this way. Pat Hickey is a xxxxxxx.... More
by unhappy
Employees Worked With
Pat Hickey, Keith Covey
December 16, 2015
Sales was Awesome Finance was Horrible We had a very good experience working with Peoria Ford's Sales dept. Dennis and Claudio helped us with everything we needed. However once your done wi We had a very good experience working with Peoria Ford's Sales dept. Dennis and Claudio helped us with everything we needed. However once your done with Sales and you get put back to their Finance Dept is when you begin to be lied to and deceived. Joey, a finance team member, increased our term, our interested and tried charging $2000 more then what the warranty was worth. When we confronted him about it he called us liars and said its our "own" fault we signed all the papers without reading the entire contract. 200 miles later on the truck we finally got it taken care of and Peoria Ford fixed the issue of Joeys. I am a firm believer that the dealer is a team. Joey ruined the entire experience for Peoria Ford. I will never refer anyone or do any further business with Peoria Ford because of Joey. This saddens me because I really did enjoy working with Dennis and Claudio. More
by jxgreene
Employees Worked With
Dennis, Claudio, Joey
