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Peoria Ford

Peoria, AZ

4.1
1,023 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,023 reviews

February 05, 2016

Fantastic We are very pleased with Peoria ford. Wonderful sales people and management. They went above and beyond to work with us. Thank you for all your help. More

by LuciRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in sales
Mar 19, 2016 -

Peoria Ford responded

Greetings! We always want to go above and beyond for our customers, and we are happy to hear that is what you experienced. Thank you for choosing Peoria Ford!

January 30, 2016

Service is Foremost Poeria Ford treats me with a personal touch and buisiness is an afterthought. I would not trust my F150 to any other dealer regardless of price or c More

by CanAm Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Starks
Mar 19, 2016 -

Peoria Ford responded

Hello! We know how important it is for our customers to feel like they are a valued customer, and we are happy to hear that you can sense how much we care about you and your truck. Thank you so much for your business!

January 26, 2016

Made An Effort Buying a new vehicle is never easy but the staff we worked with at Peoria Ford put forth the effort to get us the deal we were looking for. It took s More

by sunshinegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May and Sales Floor Manager
Mar 19, 2016 -

Peoria Ford responded

Greetings! We never want a customer to feel pressured while shopping with us, and we are very happy to hear that you are completely satisfied with your experience with us. Thank you for choosing Peoria Ford – enjoy your new Escape!

January 23, 2016

Love my new car I bought my brand new 2016 for fusion at peoria ford on 01.09.16. I have to say was the best experience buying a vehicle. Armand Villa was my salesper More

by AshleyAbromavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Villa, Chris Bowman and Darren
Mar 19, 2016 -

Peoria Ford responded

Hi, Ashley, and thank you for your feedback. It’s wonderful to know that Armand took great care of you and you are completely satisfied with your Fusion. Thank you for choosing Peoria Ford!

January 08, 2016

Horrible Service Bought a brand new f-150 in Nov, I take it in the almost 2 weeks later to find out that my brakes were not correctly installed and whoever did the che More

by Chris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Weston was great, everyone else?
Mar 19, 2016 -

Peoria Ford responded

Hi, Chris. Thank you for writing about your experience. While we are happy to hear that your sales experience was great, we apologize that your post-purchase experience has not been as positive. We want to make this right for you. Please reach out to us at Beverly Woodhull at 623-977-8888.

January 02, 2016

Great people. Hard working to please you :) Went into Peoria Ford to buy an F150 pickup truck. Michael had shown me a couple vehicles pretty much found the right one, and was in and out of ther More

by Eventsmartaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carter
Mar 19, 2016 -

Peoria Ford responded

Hello, and thank you for your feedback. We are very happy to hear that Michael made your experience with us great and you are completely satisfied with your vehicle. Thank you for choosing Peoria Ford!

December 23, 2015

Pat Hickey and Peoria Ford are a Joke Peoria Ford has had my new, 2015 Mustang GT since 11/23/2015 and has refussed to repair my car. They continuously say they are working on the problem More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Hickey, Keith Covey
Mar 19, 2016 -

Peoria Ford responded

Hello, and thank you for your feedback. We are sorry to hear about your issues with your Mustang. We would love to discuss how we can earn back your trust. Please reach out to us at (623) 239-3722.

December 16, 2015

Sales was Awesome Finance was Horrible We had a very good experience working with Peoria Ford's Sales dept. Dennis and Claudio helped us with everything we needed. However once your done wi More

by jxgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis, Claudio, Joey
Mar 09, 2016 -

Peoria Ford responded

Hello, and thank you for your feedback. The entire team here at Peoria Ford is dedicated to making every customers’ experience great, and we are sorry to hear that yours was not the outstanding experience you expected. Your trust is very important to us and we would like to make this right for you. Please reach out to Beverly Woodhull at 623-977- 8888.

November 24, 2015

Professional and Expedient I was in sales for many years. I believe that a business does not deserve a new customer unless they can take care of their existing ones. From my dau More

by johnob48
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, sales...Chris, Fiance....Mark, Mgr
Nov 27, 2015 -

Peoria Ford responded

Hello, and thank you for your feedback! We're so happy to hear that you and your family have had great experiences with us and you felt confident in choosing us. Thank you for not only choosing Peoria Ford, but also serving our country! We hope we have the opportunity to work with you again in the future!

October 19, 2015

Finance Guy is a Thief! All was well with our sales man...then we were sent to financing. After listening to his pitch for additional warranties for our new used vehicle (20 More

by Unhappy2015Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armand was wonderful! Finance guy was a sneak:(
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