Peoria Subaru

First Service Bob Shotwell arranged for me to talk to Brad Swenson (service advisor) and we determined a date and time for my first service. Brad was there to meet Bob Shotwell arranged for me to talk to Brad Swenson (service advisor) and we determined a date and time for my first service. Brad was there to meet me and completed service in less time than he projected. Was very pleased with my first service. More

Long wait While everyone was courteous and service did get done, my wife was the only one in the waiting room and still had to wait over 2 hours for just an oil While everyone was courteous and service did get done, my wife was the only one in the waiting room and still had to wait over 2 hours for just an oil change and tire rotation. The bill seamed high also for just that service $100.00. But we have been going to them since we bought the vehicle and sometimes we are out in 30 minutes. More

Don't like the drive over I am not happy with the hour long drive from Mesa to Peoria ,but the service received is well worth it. I was due for service and also had to have my I am not happy with the hour long drive from Mesa to Peoria ,but the service received is well worth it. I was due for service and also had to have my eyesite calibrated due to a windshield replacement. Cory took great care and I was out of there and on my way home at a decent time. More

Service visit I brought my Crosstrek in for the oil change and tire rotation and asked them if they could find and eradicate a "squeek" in the left front where the I brought my Crosstrek in for the oil change and tire rotation and asked them if they could find and eradicate a "squeek" in the left front where the door and dash meet. They tried and tried but couldn't find it. They even had me drive the vehicle over some bad surfaces, with no "squeeks". I appreciate their tireless efforts! More

Sloppy Paperwork The service advisor did not put the current miles into the system. My miles on this receipt are the same miles on my last oil change receipt. This cau The service advisor did not put the current miles into the system. My miles on this receipt are the same miles on my last oil change receipt. This cause the "next oil change due" sticker to show my next oil change is due 5,000 miles less than I have now. The service advisor did not give me the results of the multi point inspection. More

30K service and New tires Scheduled 30 K service and other maintenance. Work was done on time and car drives like new. Could not ask for a better service dealership. No pressur Scheduled 30 K service and other maintenance. Work was done on time and car drives like new. Could not ask for a better service dealership. No pressure no hassles. More

Excellent Service was excellent and my vehicle was finished in within the time period I was told. The only thing that I saw should be improved is the lack of pa Service was excellent and my vehicle was finished in within the time period I was told. The only thing that I saw should be improved is the lack of parking when you bring your vehicle in for service. More

Trouble free drop off and pick up of vehicle. Always satisfied with service department. Dan has been taking care of us for years and is always professional and informative. Not sure why review ne Always satisfied with service department. Dan has been taking care of us for years and is always professional and informative. Not sure why review needs to have a 25 word minimum??? More

constant rattle had constant low speed rattle in front suspension,Subaru dealer in Michigan could not find cause. Took Outback to Peoria Subaru and with Cory's per had constant low speed rattle in front suspension,Subaru dealer in Michigan could not find cause. Took Outback to Peoria Subaru and with Cory's persistence they solved the problem coming from a bad front strut More

Great experience No pressure. Bob was a great when helping me purchase my forester. I appreciated his assistance. I would recommend them in the future to anyone lookin No pressure. Bob was a great when helping me purchase my forester. I appreciated his assistance. I would recommend them in the future to anyone looking for a Subaru. More