Peoria Subaru

First service on my Outback My advisor was Brandon. He answered my questions, explained the auto correct and anti-crash braking system. Dealer highly recommended......offered co My advisor was Brandon. He answered my questions, explained the auto correct and anti-crash braking system. Dealer highly recommended......offered coffe and bottled water and several areas to sit and relax. But did not enjoy the tv with football ....yuk football! Even on Monday morning....enough alqready! However... I brought my book, found a comfy chair and enjoyed readinf quietly for an hour!!! Josie was very helpful in re-scheduling my first service, she worked with me finding a convenient date. Very nice, good customer service all around! So far no problems with the car.... More

The service department The Peoria Service department always remembers my name, goes beyond to answer my questions, works with my schedule to make it convenient for my next s The Peoria Service department always remembers my name, goes beyond to answer my questions, works with my schedule to make it convenient for my next service appt, and very knowledgeable about Subarus. Peoria Service Department is EXCELLENT. More

Fixed issue with our satisfaction! We had some misunderstanding on the financial numbers. It is resolved after we discussed with the dealer one day after the purchase. We will recommend We had some misunderstanding on the financial numbers. It is resolved after we discussed with the dealer one day after the purchase. We will recommend this dealer. More

Excellent I would buy a vehicle from this dealership based on the service department. Thank you for the excellent support and willingness to accommodate my serv I would buy a vehicle from this dealership based on the service department. Thank you for the excellent support and willingness to accommodate my service requests. More

Quick and easy The people I met were extremely nice and personable. I really felt like they were trying to help me and not just push a product onto me. The people I met were extremely nice and personable. I really felt like they were trying to help me and not just push a product onto me. More

Only shop I trust Cory Fox is always great to work with and, I never have to second guess honesty of the work. Any issues are resolved without hassle. Cory Fox is always great to work with and, I never have to second guess honesty of the work. Any issues are resolved without hassle. More

Long wait for oil change! Called around 10:30AM on a Friday for oil change. Spoke with Maria and she told me I could come in around 11:30 and it would probably take about an h Called around 10:30AM on a Friday for oil change. Spoke with Maria and she told me I could come in around 11:30 and it would probably take about an hour wait time. Got there around 11:20. Had to wait over two hours and didn’t get out of there until after 1:30PM. Long wait for an oil change. Past experiences here have been great, but this one was slow and frustrating. Cory in service is the best, but he was not there on this particular day. Also had a large black spot on the plastic guard over the quarter panel where it was brushed as someone got in the car. Can’t understand why this has to happen and not get noticed or cleaned up. More

took to long to do an oil change (two Hours) It took to long to get a simple oil change when an appointment was made (two hours) My expectation is that it should only take 30 to 45 minutes It took to long to get a simple oil change when an appointment was made (two hours) My expectation is that it should only take 30 to 45 minutes More

Staff is friendly I arrived at the dealership late due to construction. I let the staff know that I can reschedule if they can't fit me in since I was late. They had no I arrived at the dealership late due to construction. I let the staff know that I can reschedule if they can't fit me in since I was late. They had no problem fitting me in. I waited in the lobby/waiting area for about 90 minutes. It was comfortable enough & I wasn't bored because they had the TV on. No one bugged me about trading in my vehicle this time. Cory informed me that this was my last free maintenance service, which I appreciated. Overall, my experience was pleasant. More

Corey Fox was outstanding! Cory and mechanics went thru everything....idling, hood latch, etc. Personable, friendly, knowledgeable, are a few descriptions. The service dept. was Cory and mechanics went thru everything....idling, hood latch, etc. Personable, friendly, knowledgeable, are a few descriptions. The service dept. was also able to get us in the same day. More