
Peoria Toyota
Peoria, IL
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Regular maintenance This was a regular maintenance service for my wife's car. Everything was done very well and fully explained. The only drawback was that it took 1 1/2 This was a regular maintenance service for my wife's car. Everything was done very well and fully explained. The only drawback was that it took 1 1/2 hours for oil change and tire rotation, but I was very comfortable in the waiting area. More
Great Service manager Sean was the service manager who helped me when I arrived. He promptly got my vehicle in to the shop and periodically checked in with me as I waited i Sean was the service manager who helped me when I arrived. He promptly got my vehicle in to the shop and periodically checked in with me as I waited in the waiting area. He brought up a few other issues the tech found and worked hard to made sure they got fixed at a great price. More
Great Service This dealership has always been a good experience in both the sales and service aspects of our autos. We have purchased our last 4 autos from Peoria This dealership has always been a good experience in both the sales and service aspects of our autos. We have purchased our last 4 autos from Peoria Toyota and have never had a bad experience either in the servicing of our autos or the purchasing of our new autos. I don't go anywhere else for either. The service employees always let you know what might be needed, but are never "pushy" when explaining any potential problems or additional service that might be needed. We have just ordered a new Prius Four and fully expect the same satisfaction we have experienced in the past. Definitely the top of the line in dealerships. More
great experence had an accident split one tire and ruined the back tire Sean set me up by ordering tires and getting an allignment when they were very busy they squez had an accident split one tire and ruined the back tire Sean set me up by ordering tires and getting an allignment when they were very busy they squezed me in and took care of me thank you again More
Excellent Service Prompt, polite and professional service at Toyota of Peoria. Very thorough explaining service performed and schedule for any future maintenance requir Prompt, polite and professional service at Toyota of Peoria. Very thorough explaining service performed and schedule for any future maintenance required. Nice waiting area with office space, snacks and drinks available. More
Customer Service was great! Amanda Pratt was very welcoming and a pleasure to work with. She's very approachable and smiles a lot. I wish every service advisors are like her! Kee Amanda Pratt was very welcoming and a pleasure to work with. She's very approachable and smiles a lot. I wish every service advisors are like her! Keep up the good job! More
great Due to complications in my service completion time, I was very excellently compensated for my inconvenience and greatly appreciate it. Suggestion for Due to complications in my service completion time, I was very excellently compensated for my inconvenience and greatly appreciate it. Suggestion for improvement: Café attendant very focused on her computer and not always aware of customers at her counter. More
very professional Quick, efficient and to the point. Misty is a great sales person and Ed in Finance very professional. This dealership is very clean as well. Quick, efficient and to the point. Misty is a great sales person and Ed in Finance very professional. This dealership is very clean as well. More
Great Service Department Jill, your service manager, and all customer service advisors we have worked with over the last nine years have done an excellent job taking care of o Jill, your service manager, and all customer service advisors we have worked with over the last nine years have done an excellent job taking care of our needs with 2009 Highlander and 2013.Avalon. More
25,000 Oil change and service Finished ahead of schedule. Great customer service.... I am more than willing to fill out customer surveys, but this is too long for me, thanks. Finished ahead of schedule. Great customer service.... I am more than willing to fill out customer surveys, but this is too long for me, thanks. More