Peoria Toyota

Ripping off an out of town visitor I brought the car in for brake warning light on, while driving through Peoria for Thanksgiving,. miles from anywhere, and from out of town, traveling I brought the car in for brake warning light on, while driving through Peoria for Thanksgiving,. miles from anywhere, and from out of town, traveling with kids in my Toyota. All signs pointed to a simple light sensor being out bc the brakes were working fine. You don’t take chances when traveling with kids, though. While in their service, they diagnosed that a brake wire sensor had “been cut” and that only someone with specialized knowledge could have done it. The only one who had access to it with specialized knowledge was their service and only a cut wire or a worn sensor could have caused these particular lights to be out. Fixing a worn sensor: $20. Fixing a “cut” wire: $500. . When they didn’t get my business, they doubled their diagnostic fee from $60 to $112. Launching an investigation and may bring a small claim suit as the total for me to fix all of this will come to well over $600.00 - for what was probably just a $20. fix. DISGUSTING More

Sean is amazing! In for my 15,000 mike check up. Sean had me in and out in 25 minutes! I was told it would be 2 hrs! Amazing! In for my 15,000 mike check up. Sean had me in and out in 25 minutes! I was told it would be 2 hrs! Amazing! More

Excellent service Always friendly and thorough. I would highly recommend the service department.They have been always provided good advice, and never pushy about other Always friendly and thorough. I would highly recommend the service department.They have been always provided good advice, and never pushy about other services. Pricing and labor are accurate and fair. More

Great Service Jenessa Koehl is an awesome service advisor, she helped me with several issues I had with my wife's 2013 Highlander, I trusted her advice on the maint Jenessa Koehl is an awesome service advisor, she helped me with several issues I had with my wife's 2013 Highlander, I trusted her advice on the maintenance she suggested , Thumps Up! More

Check engine light I called about my check engine light being on. Even without an appointment they told me to bring it in. They were able to look at it and make the nece I called about my check engine light being on. Even without an appointment they told me to bring it in. They were able to look at it and make the necessary repairs the same day. More

Good customer service Jenessa was very pleasant and helpful. I appreciate the good customer service Peoria Toyota delivers. It took longer than anticipated to get schedu Jenessa was very pleasant and helpful. I appreciate the good customer service Peoria Toyota delivers. It took longer than anticipated to get scheduled for service. That is the reason for 4 stars instead of 5. More

Service review Only one complaint - it took two weeks to get in for normal mileage service. Otherwise great to work with. Brandon was courteous and great work with. Only one complaint - it took two weeks to get in for normal mileage service. Otherwise great to work with. Brandon was courteous and great work with. More

My Purchase Went with 4 star instead of 5 because it was a CPO vehicle, but had the wrong owners manual in the glove box and also one of the key FOB'S had a dead Went with 4 star instead of 5 because it was a CPO vehicle, but had the wrong owners manual in the glove box and also one of the key FOB'S had a dead battery. My wife witnessed an attempt to open the car with the FOB and the rep passed over it and used the other with success. They should have recognized the failure, replaced the battery, before letting us go out the door. More

Great experience with a saleman I was helping my mother shop for a new car recently. The salesman we got was Simon Gayed. He was courteous, friendly and knowledgable. He did not pres I was helping my mother shop for a new car recently. The salesman we got was Simon Gayed. He was courteous, friendly and knowledgable. He did not pressure us but gave us helpful information. My mother and I were both pleased with his help. More

5K service Friendly staff, kept me up to date on progress, service check was quick. Had one issue with the car that service mgr. went for a ride but of course Friendly staff, kept me up to date on progress, service check was quick. Had one issue with the car that service mgr. went for a ride but of course the problem couldn’t be duplicated at this time. He showed concern and asked me to come back when I can get it show up. More