
Peoria Toyota
Peoria, IL
Filter Reviews by Keyword
By Type
Showing 374 reviews
Courteous and Friendly Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge an Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge and helpfulness between sales and the financial dept (Andrew Arms). I will definitely be back for service and the next new car purchase. More
Professional, courteous, excellent quality, timely service Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time period. My only “complaint” is the furniture in the waiting area is very uncomfortable, hard for seniors to get up and down on sofas and most of the chairs are really not comfortable. Toilets in bathroom stalls are too low for seniors with nothing to grab to assist to get up and down. More
Salesman, Doug Topp, Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a problem (which may be many) he will be there to help. So much modern technology. He came to our house to connect our garage door opener. In our 80's with health problems our opener required someone to use a ladder to connect it. Then get into the car within 60 seconds to finish the project. Out of our league. He was tall enough to reach it himself! More
Great experience This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with me as soon as he could, even if he was with other customers at the time. The only negative experience was that I was encouraged to not purchase GAP insurance by the finance manager on my new vehicle. More
Great service, courteous service people, nice surroundings. I've owned Toyota vehicles since 1988 and have all service done at Peoria Toyota. There's a reason for that. It is so easy to make an appointment an I've owned Toyota vehicles since 1988 and have all service done at Peoria Toyota. There's a reason for that. It is so easy to make an appointment and with the online service scheduling, even easier. The service people are terrific suggesting what maintenance is advisable and the check-in takes just a few minutes. Then it's off for coffee and a snack in the service waiting area but service never takes long. Before you know it I'm out the door and on my way. My service Advisor was Jackie Ferris and she was excellent. More
Great experience- air conditioner repair Appointment scheduled quickly within two days I was told how long the wait, received car sooner Excellent service, price quoted was within expected Appointment scheduled quickly within two days I was told how long the wait, received car sooner Excellent service, price quoted was within expected range Received senior discount! More
Peoria Toyota - Thanks! Always a pleasure - I drive 45 mikes to take my car to this dealership. They are much more organized, timely and honest than the dealership in my area Always a pleasure - I drive 45 mikes to take my car to this dealership. They are much more organized, timely and honest than the dealership in my area. They have state of the art diagnostic equipment for alignment, tire tread etc. I will continue to take my vehicle to them, even with the commute! I have had several technicians over the past 2 years and have been very happy with them from check in to check out. More
Consistently good service. I had a very unexpected problem with my loyal Toyota Highlander and I called the service department - they were able to see me later that day and quic I had a very unexpected problem with my loyal Toyota Highlander and I called the service department - they were able to see me later that day and quickly diagnosed the problem as a bad alternator. After 14 years (my Highlander is a 2004 model) and 85,000 miles, I finally had a problem with my car! But it wasn't a problem at all because they were able to fix it. By the next morning, I was out driving my wonderful car. I am a solid Toyota fan and especially a fan of this dealership. Always courteous and competent service. More
Very good & prompt😊 Of course I love getting one of those smoothies while waiting😊everyone was very courteous and prompt with the work done. They even washed the Of course I love getting one of those smoothies while waiting😊everyone was very courteous and prompt with the work done. They even washed the car! More
Great with exception of stains on furniture. The furniture in the main waiting room had several spills on it. One large one looked like coffee. Although the spots were dry, it made the furnitur The furniture in the main waiting room had several spills on it. One large one looked like coffee. Although the spots were dry, it made the furniture seem dirty and not something I enjoyed sitting on. All else was great! More