Peoria Toyota

Very good service was promised to be completed in about 1 hour but was done in about 20 minutes. Service included oil change and tire rotation. Love the custome service was promised to be completed in about 1 hour but was done in about 20 minutes. Service included oil change and tire rotation. Love the customer service wait area. More

90,000 mile checkup The check-in was slow but the service was great. I did not believe the alignment check because it was exactly the same as last time and the car had b The check-in was slow but the service was great. I did not believe the alignment check because it was exactly the same as last time and the car had been aligned at Goodyear just a few months ago. Someones equipment need calibrating! The lowest labor rate at Toyota seems to have increased from $90/hr to $114/hr. This is expensive and may influence where I take my Toyota for service! The discount coupon helped. The hourly rate is too high for the level of work performed. The service was great just expensive! I know we need to pay for the "free" popcorn and drinks, but $114/hr seems too high for an oil change, oil filter, air filter, installation and quick checks and inspection. You need a lower hourly rate for simple service work. More

Our salesman was outstanding in his helpfulness. Our salesman (Douglas Topp) even came to our house to connect the garage door. I have already recommended him to someone else. who is interested in a Our salesman (Douglas Topp) even came to our house to connect the garage door. I have already recommended him to someone else. who is interested in a Rav 4. More

Honest Service I feel I can trust the service department to perform only service that is necessary, but recommend any optional service and the reason for it. The se I feel I can trust the service department to perform only service that is necessary, but recommend any optional service and the reason for it. The service was performed in a timely manner. More

Great Sales Experience Nic was very friendly, accommodating and knowledgeable. He answered all our questions and directed us towards a vehicle that met our needs without be Nic was very friendly, accommodating and knowledgeable. He answered all our questions and directed us towards a vehicle that met our needs without being overly pushy. More

Servicing Having my car serviced at Peoria Toyota is worth the time. From Jackie signing us in , to Burliss doing the work. We always get wonderful care and cou Having my car serviced at Peoria Toyota is worth the time. From Jackie signing us in , to Burliss doing the work. We always get wonderful care and courteous service. We are lucky to have such a wonderful dealership near our home. Keep up the exemplary work!!!!! More

Courteous and Friendly Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge an Andrew and Nic went above and beyond to locate the vehicle with the chosen options and color. I was more than pleased with their product knowledge and helpfulness between sales and the financial dept (Andrew Arms). I will definitely be back for service and the next new car purchase. More

Professional, courteous, excellent quality, timely service Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time Always receive top notch service when I bring my car in. People are friendly and courteous. I was able to get an appointment within a reasonable time period. My only “complaint” is the furniture in the waiting area is very uncomfortable, hard for seniors to get up and down on sofas and most of the chairs are really not comfortable. Toilets in bathroom stalls are too low for seniors with nothing to grab to assist to get up and down. More

Salesman, Doug Topp, Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a Doug so helpful. As seniors, we have not bought a car in 11 years. Things have changed! He was so patient with us and assures us whenever we have a problem (which may be many) he will be there to help. So much modern technology. He came to our house to connect our garage door opener. In our 80's with health problems our opener required someone to use a ladder to connect it. Then get into the car within 60 seconds to finish the project. Out of our league. He was tall enough to reach it himself! More

Great experience This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with This was my first time buying a new vehicle and I had a very pleasant experience. My sales person was helpful and friendly. He promptly got back with me as soon as he could, even if he was with other customers at the time. The only negative experience was that I was encouraged to not purchase GAP insurance by the finance manager on my new vehicle. More