Perfect Auto Inc.

Offensive and rude Attitude with overpriced cars I wish there was a zero star option. Very Poor at marketing and sales etiquette. The Indian financial associate acted as if he was the buyer with a ve I wish there was a zero star option. Very Poor at marketing and sales etiquette. The Indian financial associate acted as if he was the buyer with a very strong creditor offensive attitude. No knowledge on building clientele and meeting customers demands. NEVER BUY ANYCARS FROM HERE. They expect you to pay for all the repairs they have done with him purchase fees. Their cars have problems that they hide until you take it to an inspector to find out. DON'T GO. YOU'LL REGRET IT. More

Customer Service Outstanding service, friendly/Professional staff, competitive prices and outstanding customer service. I was looking for late year Audi A4 the last 3 Outstanding service, friendly/Professional staff, competitive prices and outstanding customer service. I was looking for late year Audi A4 the last 3 weeks and came across one with low mile at this location. Process was very easy and I was out with my car less than an hour. Recommend this place and will do business again in the future. More

FAR FROM "PERFECT" If "Perfect" is what you are looking for, DO NOT GO HERE! Arrived today upon appointment to test drive a car. I along with my wife were professionally If "Perfect" is what you are looking for, DO NOT GO HERE! Arrived today upon appointment to test drive a car. I along with my wife were professionally dressed. Loan in hand. Ready to do business! As we entered, we received no greeting from the two salespersons (very busy at work on their facebook and instagram pages by the way). We asked for the salesperson that the appointment was booked, and he had "left for the day" but upon further evaluation of this particular dealership, He in fact was there the entire time and matter of factually hid from his "troublesome customers" in his hideaway office as he walked past the sales rep and smirked not knowing that we knew EXACTLY who he was because my wife and I looked him up on LinkedIN way before he even knew what we looked like. LONG STORY SHORT....STAY AWAY FROM THESE JOKERS LOGICAL PERSONS! If you can read this Perfect Auto,...You have ben 10'd. More

Great dealership with professional staff & wide selection I have purchased not one, but two cars from Perfect Auto and I had an excellent experience each time. The dealership had a wide selection of vehicles I have purchased not one, but two cars from Perfect Auto and I had an excellent experience each time. The dealership had a wide selection of vehicles to choose from, and Mustafa Masumi helped me find exactly what I was looking for. He was very knowledgeable, professional, and he took the time to see what my needs were with each car. With both purchases, I received outstanding customer service and walked away knowing that I was properly taken care of. Anytime anyone tells me that they want to buy a car, I refer them to Perfect Auto. More

Courteous and Knowledgeable We bought more than once from Perfect Auto. We worked with Mustafa Masumi for both of our purchases. Mustafa is a nice guy and easy to work with. We g We bought more than once from Perfect Auto. We worked with Mustafa Masumi for both of our purchases. Mustafa is a nice guy and easy to work with. We got reliable vehicles both times. He is also willing to work with you to get a car for your if you don't see something on the lot you like. Mustafa can try to find out if he can get a car you are looking for. Thank you very much Perfect Auto for taking care of us. More

Extremely Professional and Great Overall Experience (twice!) I was extremely pleased with the service at Perfect Auto. I first purchased a BMW here and the car was clean, in excellent condition and exactly as de I was extremely pleased with the service at Perfect Auto. I first purchased a BMW here and the car was clean, in excellent condition and exactly as described. The professionalism and customer service exceeded my expectations and they were incredibly patient with me throughout the entire process. The staff are extremely knowledgeable and very helpful and made me feel comfortable with my decision. I was really pleased with the entire experience and love my car. My parents recently purchased their car here (2013 BMW) and had an equally positive experience. Similar to the below reviewers, I continue to recommend them. More

Great Experiance I purchased a very nice BMW 328xi from Perfect Auto. I was searching in cars.com for a competitive price luxury vehicle in a reputable dealer and that I purchased a very nice BMW 328xi from Perfect Auto. I was searching in cars.com for a competitive price luxury vehicle in a reputable dealer and that’s how I found Perfect Auto. The staffs were friendly and willing to listen to what my needs were without the usual sales pressure techniques. Nice selections, clean facility and beautiful customer launch are. James took care of my paperwork in less than 30 min and the whole process was done in less about one hour. I would certainly do business in the future again with this dealer and do recommend them to others. More

Bought the 2010 Audi A5 Ahmad was very helpful, I got this Audi A5 which I thought I wouldn't be approved for but he told me it would work. Ahmad was very helpful, I got this Audi A5 which I thought I wouldn't be approved for but he told me it would work. More

Rude and uncooperative In every interaction after the sale, they have acted as if it was too much of an inconvenience to speak to me. They are also grossly uninformed about In every interaction after the sale, they have acted as if it was too much of an inconvenience to speak to me. They are also grossly uninformed about even the most basic mechanical concepts, and Virginia motor vehicle law. NOT a great combination! More