Perfection Honda

Oil change service First service for the CRV purchased in October, 2017. Less than 4,000 miles of use. Oil change service completed faster than expected. Smooth, effo First service for the CRV purchased in October, 2017. Less than 4,000 miles of use. Oil change service completed faster than expected. Smooth, effortless service experience. More

Amazing! Juan Garcia is so patient and kind. Would definitely go back! Everyone is friendly, they make me feel welcome, and they are all very helpful! Juan Garcia is so patient and kind. Would definitely go back! Everyone is friendly, they make me feel welcome, and they are all very helpful! More

Great customer service from Jimmy ADams Excellent customer service from Jimmy Adams, he went above and beyond to make my visit wonderful. Just came in for a oil change, but Jimmy made it en Excellent customer service from Jimmy Adams, he went above and beyond to make my visit wonderful. Just came in for a oil change, but Jimmy made it enjoyable More

Outstanding personality Very personable and knowledgeable. Very helpful and assists in spending more money on accessories (Kidding). All the aforementioned staff members went Very personable and knowledgeable. Very helpful and assists in spending more money on accessories (Kidding). All the aforementioned staff members went out of their way (seemingly) to assist me with this new car purchase. Much appreciated!! More

Great experience! We came in just to look and the friendly staff did a great job answering all of our questions! We could not have asked for a better salesman than Juan We came in just to look and the friendly staff did a great job answering all of our questions! We could not have asked for a better salesman than Juan Garcia! Did everything he could to get us exactly what we wanted! More

Great experience! Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot wi Rich is terrific to work with. We had brought in the letter from Honda saying they wanted our car and went in to see if we could get another Pilot with more bells and whistles while staying around our current payment. Rich was wonderfully helpful and Jennifer worked her magic and the numbers finally came into our range. When cleaning out our other Pilot, Ali helped my husband move everything to our new Pilot. What a dear! Truly extraordinary customer service all the way around! Thanks to each of you for a great experience! More

PATHETIC Customer Service! I was referred to this dealer by KBB for an instant cash offer on my truck. After following instructions from KBB, I called Perfection Honda and spoke I was referred to this dealer by KBB for an instant cash offer on my truck. After following instructions from KBB, I called Perfection Honda and spoke with Frank Smith who informed me to bring in my truck for an inspection. After driving across town I met with Frank and Mike, another associate, and the Silverado was inspected. Both were amazed by the great condition of my vehicle and said they were very interested in making the purchase. We spent over an hour waiting for them to make us a formal offer. Instead, they kept delaying saying they needed to receive phone calls from other people/sources. This was surprising as both were in positions of authority and could not make a decision. They asked if we could go "have lunch" and return later and they would have an offer ready. We decided to go home and they said they would contact us in a couple of hours. We never heard back so at the end of the day we called and were told they were not ready yet. The next day we called to follow up and were routed to a voice mail where we left several messages throughout the day. For the next two days we kept trying and leaving messages with no returned calls. Finally we gave up and went to Quality GMC/Buick where they purchased our vehicle in under 30 minutes and were very happy to get it. We were so impressed with the Buick dealer, we wound up purchasing a Buick instead of a Honda we had initially planned. We had been in Perfection Honda three times in the last 10 years and have never had a good experience with this dealership. There is NO perfection in "Perfection Honda"! Moral of the story: DON'T WASTE YOUR TIME WITH THESE PEOPLE! They don't even deserve the one STAR I had to select. More

New car Rich is amazing and so is the manager. They made it simple and easy! Affordable price and got exactly what I wanted! I would recommend to go visit per Rich is amazing and so is the manager. They made it simple and easy! Affordable price and got exactly what I wanted! I would recommend to go visit perfection! More

Helpful and friendly employees Our sales person made sure to take all our questions and opinions into consideration. He made sure to find a car that best fit our needs and one that Our sales person made sure to take all our questions and opinions into consideration. He made sure to find a car that best fit our needs and one that fit within our budget. More

Oil Change at Perfection Honda From the moment I pulled into the driveway I was contacted by knowledgeable persons who expected me, knew what I needed, and responded to my every nee From the moment I pulled into the driveway I was contacted by knowledgeable persons who expected me, knew what I needed, and responded to my every need. With coupons, the service I received was significantly less expensive than it would have been at any other oil change service chain in ABQ. More