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Perfection Honda - Service Center

Albuquerque, NM

4.4
139 Reviews

139 Reviews of Perfection Honda - Service Center

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December 14, 2016

A good experience! Staff is efficient, courteous and expedient. The waiting area is clean and comfortable. Someone at Perfection is paying attention! Thank you for ma More

by BarbaraFit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike West, Frank Smith
Dec 16, 2016 -

Perfection Honda responded

Thank you very much for taking your time to leave us a great review! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Sincerely, The Perfection Honda Team

October 19, 2016

Excellent Service Department From start to finish (the software update only took 45 minutes!), my service rep was great! (Name on my invoice was Michael Lopresti) He greeted me More

by Rebecca Stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lopresti, Mike West
Oct 21, 2016 -

Perfection Honda responded

Rebecca, thank you so much for the excellent review. Customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers' needs are met. Michael will be glad to know your comments left for him and we hope to see you back here for your future automotive needs! Sincerely, The Perfection Honda Team

September 09, 2016

A GREAT SERVICE EXPERIENCE EVERY TIME!!! Friendly, helpful and professional employees in both sales and service departments. They always exceed my expectations!!! I highly recommend this De More

by Chuck Boldine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott M. Jacobs, Scott Walker
Sep 14, 2016 -

Perfection Honda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Sincerely, The Perfection Honda Team

August 25, 2016

Most amazing experience! The service technicians were friendly and confident. The service was amazing. I have a breathalyzer in my vehicle and they made me feel comfortable an More

by romanag1782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike West
Aug 29, 2016 -

Perfection Honda responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Perfection Honda Team

August 18, 2016

Continued excellent service! I've been dealing with Perfection since 2001 when I bought my 2001 Accord EX from them. They are fast and thorough, as always. I have never had a co More

by Beadfreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike West
Aug 25, 2016 -

Perfection Honda responded

Thank you so much for the great review of your experience at our dealership and especially with Mike. All of the employees appreciate your loyalty to Perfection Honda. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Sincerely, The Perfection Honda Team

July 29, 2016

Exceptional Service Mark was an exceptional service advisor he and his team of technicians got my car out in a timely fashion and provided me with great service. I will More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gurule
Aug 03, 2016 -

Perfection Honda responded

Sandra, thank you for the awesome feedback! You're right, Mark is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and we hope to work with you again. Sincerely, The Perfection Honda Team

July 19, 2016

I only needed a few cheap parts, but was treated like royalt I did not get the names of the young men who helped me in the parts department, but they made my day. After insuring I got only the parts I needed (I More

by Happy Honda Fit Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Dix
Jul 20, 2016 -

Perfection Honda responded

Thanks so much for the nice review! We really appreciate this feedback. We will certainly share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Sincerely, The Perfection Honda Team

July 18, 2016

Three times is NOT a Charm Made appt for a seatbelt/air bag dash-SRS light indicator on and an oil change. Estimate time 2 hours but actually took 4 hours. Arriving after 2 hrs More

by Luika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark and Sebastian
July 14, 2016

can not even get return e-mails or phone calls CAN NOT GET A RETURN E-MAIL, OR PHONE CALLS HAD MY CRV FOR 5 WEEKS FOR MINOR BODY,FRAME WORK ,CANT EVEN TELL ME WHEN I WILL GET MY CRV BACK I HAVE PUR More

by NO HONDA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
SEBASTIEN DEUTSCH IS NON RESPONSIVE
July 03, 2016

Great service and superb staff Sebastian goes above and beyond to always assist me with great service. He is friendly, courteous and very professional. Great service and work alwa More

by CindyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jul 15, 2016 -

Perfection Honda responded

Cindy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Sebastian was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, The Perfection Honda Team