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Perfection Honda - Service Center

Albuquerque, NM

4.8
96 Lifetime Reviews Review Dealership

96 Reviews of Perfection Honda - Service Center

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October 10, 2020

"Everyone was very helpful, friendly and informative. I..."

- bkkoehler

Everyone was very helpful, friendly and informative. I have to be on oxygen so i was happy that the service mam, even though I did not have an appointment ahead of time was able to get me taken car of in good timing. But, i was not happy that i needed a new battery when my car is only two years old and has only 6,300 miles on it. i had to use up my one and only warentry for a new battery. I do hope this battery lasts longer. I asked if anything was draining it but was told there was not.

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Recommend Dealer
Yes
Employees Worked With
Manny
Oct 15, 2020 -

Perfection Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Perfection Honda Team

Oct 17, 2020 -

bkkoehler responded

Thank you for reviewing my concerns. Please get back to me after the team review.

October 07, 2020

"My service advisor is Chris Gurule. He is an excellent..."

- David

My service advisor is Chris Gurule. He is an excellent professional. It's always a pleasure working with him. I have total confidence in his ability to insure that everything needed to keep our two Hondas safe to drive is addressed. He was great in restoring my CRV to mint condition after my recent September accident. My wife and I are grateful for his professional expertise.

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Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Oct 12, 2020 -

Perfection Honda responded

David, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Perfection Honda and our customers. Hope to see you again soon! - The Perfection Honda Team

September 07, 2020

"Eddie kept me informed at each step of the visit: what..."

- skip

Eddie kept me informed at each step of the visit: what they would do based on my information, what they found, what the options were for fixing the problem along with the price of each option, and when I could expect the service to be completed. Another good experience at this dealership.

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Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Sep 08, 2020 -

Perfection Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - The Perfection Honda Team

September 06, 2020

"The service department is always knowledgeable and kind...."

- wkjerome

The service department is always knowledgeable and kind. Everyone wore masks and I felt good about the wait time. My service rep. found me a coupon and explained what they did. Overall a very nice experience - even during Covid-19.

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Recommend Dealer
Yes
Employees Worked With
Eddy
Sep 06, 2020 -

Perfection Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Perfection Honda Team

September 02, 2020

"The Service Advisor took the time to listen to my..."

- Honda buyer

The Service Advisor took the time to listen to my concerns. He provided helpful information and made me feel comfortable for the service I was gonna receive. What a great Representative!

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Recommend Dealer
Yes
Employees Worked With
John Gallegos
Sep 06, 2020 -

Perfection Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Perfection Honda Team

August 25, 2020

"The service staff is always very friendly and..."

- R. Lujan

The service staff is always very friendly and professional. The service I needed was completed to my satisfaction in a timely manner. I would recommend this dealership for service on your vehicle

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Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Aug 31, 2020 -

Perfection Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Perfection Honda Team

June 19, 2020

"Great Service Great Team at Perfection Honda. Had..."

- GB2018

Great Service Great Team at Perfection Honda. Had unexpected tire problem and the entire Honda Team - from start to finish -got me back on the road the same day. Eddie found a way to have car serviced, even with full schedule. Thanks so much! Karen C

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Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 23, 2020 -

Perfection Honda responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Perfection Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Perfection Honda Team

March 25, 2020

"PERFECTION!"

- Dreamarrow

Great service, personable, caring, knowledgeable, work done and trustworthy. Luis provides great service. He was very helpful. We enjoyed the greeter who was fun as well as efficient. We LOVE our HONDA Accord Hybrid and, like a pet, want only the best service on it. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis in Service
Mar 27, 2020 -

Perfection Honda responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Perfection Honda Team

March 03, 2020

"170,000 mile maintenance on 15 year old Honda Element"

- Coronabet

Honda customer service at Perfection has always been just great! Very knowledgeable service reps, clear explanations, comfortable waiting area. We live 100 miles away and it is well worth the trip to come back to this dealer for our Honda service needs. Eddie was our service manager and he was very easy to talk to as usual. Waiting room hsas snacks, comfortable chairs, a patio AND they allow well-behaved dogs to wait with their owners which makes for a very relaxed atmosphere. Appointments on line mean wait times for needed service are known before-hand. One of the best dealers ever.

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Recommend Dealer
Yes
Employees Worked With
Eddie in service
Mar 12, 2020 -

Perfection Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Perfection Honda Team

November 13, 2019

"Timely Appointment"

- jethomas22

Timely appointment just before a trip I was making which also identified two other maintenance items needing to be addressed. Had the oil changed and caught up maintenance. Great job! In and out quick!

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Recommend Dealer
Yes
Employees Worked With
Chris Gurule
Nov 14, 2019 -

Perfection Honda responded

Thank you for taking the time to share with us! The goal of the Perfection Honda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! - The Perfection Honda Team

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