About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Perfection Honda - Service Center

4.5

70 Lifetime Service Reviews

2603 American Road SE, Albuquerque, New Mexico 87124

70 Reviews of Perfection Honda - Service Center

Sort by Write a review
November 14, 2018

"Regular maint. service on my ‘15 CR-V went predictably well"

- TSM-RR

I appreciate Mike Hall, Perfection Honda’s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda’s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Edmund (Eddy) Elvy, Service Advisor & Sebastian Deutsch, Service Tecnician
Nov 14, 2018 -

Perfection Honda responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, The Perfection Honda Team

November 03, 2018

"Timely diagnosis and repair"

- Kev213

Quick and accurate diagnosis of problem, understandable explanation of problems that followed from initial fault. Timely repair. Explained the cost and timing of other issues to allow for future consideration.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Crawford
Nov 06, 2018 -

Perfection Honda responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Perfection Honda and we look forward to your continued business! Best, The Perfection Honda Team

October 22, 2018

"Friendly, knowledgeable service advisor and fast service."

- Honda Girl

Stephanie is very friendly and knowledgeable and has excellent customer service skills. My experiences at Perfection Honda have always been positive so I keep coming back.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Montoya
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 22, 2018 -

Perfection Honda responded

Stephanie, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Perfection Honda Team

September 11, 2018

"Stephanie always takes excellant care of my 2004 Honda! "

- Christina52

Stephanie knows how important it is to me to keep my 2004 Accord in the best possible condition. Her commitment to great customer service and care is demonstrated with each on my Honda Services. Stephanie's expertise and kindness helps me feel comfortable that I have my car's care in the best possible hands. Though I would love to have a brand new Honda, my 2004 is in such great shape due to Honda's scheduled maintenance services, care and expert inspections, that I plan to make it last a long time. Thank you! Christina

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Montoya
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 12, 2018 -

Perfection Honda responded

Reviews like yours are truly a breath of fresh air! Stephanie is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Ryon Bornemeier- 505-822-8500, rborn@perfectioncars.com

September 10, 2018

"Oil change service"

- commo

First service for the CRV purchased in October, 2017. Less than 4,000 miles of use. Oil change service completed faster than expected. Smooth, effortless service experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 12, 2018 -

Perfection Honda responded

Thank you for the feedback! We are happy to hear of your positive experience at Perfection Honda, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Ryon Bornemeier- 505-822-8500, rborn@perfectioncars.com

August 31, 2018

"Great customer service from Jimmy ADams"

- Vicki1965

Excellent customer service from Jimmy Adams, he went above and beyond to make my visit wonderful. Just came in for a oil change, but Jimmy made it enjoyable

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
Sep 03, 2018 -

Perfection Honda responded

Thank you for taking the time to write this great review, Vicki. It's wonderful to hear that Jimmy was able to provide you with a wonderful experience! If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best regards, Ryon Bornemeier- 505-822-8500, rborn@perfectioncars.com

August 10, 2018

"Oil Change at Perfection Honda"

- 49Fishermen

From the moment I pulled into the driveway I was contacted by knowledgeable persons who expected me, knew what I needed, and responded to my every need. With coupons, the service I received was significantly less expensive than it would have been at any other oil change service chain in ABQ.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gurule
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 13, 2018 -

Perfection Honda responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, The Perfection Honda Team

August 07, 2018

"Very professional"

- woody

Jimmy Adams handled our maintenance needs for our Honda CRV with the greatest of professionalism and friendly manner. He is such a great asset to the Honda Team. Great Job Jimmy. We look forward to working with you in the future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Montoya
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 08, 2018 -

Perfection Honda responded

Woody, it’s great to know that Jimmy provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Perfection Honda Team

August 05, 2018

"Friendly service"

- mbaum

Jimmy Adams, service adviser, was super friendly and got me checked in quickly. He explained the multi-point check and recommended services. He kept me informed of progress on work being done.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
Aug 07, 2018 -

Perfection Honda responded

Thank you for stopping by to leave this wonderful review. Jimmy is an asset to Perfection Honda, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to seeing you again! Sincerely, The Perfection Honda Team

August 04, 2018

"Service Department Tops!"

- Wanda

Greg Saenz was amazing - he was caring, interested in my experience, and super helpful! Next time I go back I am asking for him! Bravo!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Saenz
Aug 07, 2018 -

Perfection Honda responded

Thank you very much for taking the time to share your experience with us, Wanda! It is wonderful to hear that Greg has taken such great care of you! Please do not hesitate to reach out to us if you need anything in the future. Sincerely, The Perfection Honda Team

1
...
1 - 10 of 70 results