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Performance Buick GMC
Cedar Knolls, NJ
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,102 Reviews of Performance Buick GMC
July 31, 2022
Alex and Art were wonderful. I will recommend this dealership to anyone I know. Im fron New York State and they treated me extremely well. Thanks again for a wonderful experience I will recommend this dealership to anyone I know. Im fron New York State and they treated me extremely well. Thanks again for a wonderful experience. We love our Terrain!!! More
by cbvall58
Verified CustomerEmployees Worked With
Art and Brandon, Alex Kasper, Chris Wells
July 31, 2022
Mark was pleasant and helpful. No pressure involved. Easy to deal with. Answered all questions. Explained the differenecs between various models. No pressure involved. Easy to deal with. Answered all questions. Explained the differenecs between various models. More
by robertflock34
Employees Worked With
Mark Bilhuber, Chris Wells
July 29, 2022
Bought out my lease. Al made the process very easy, he was just great to work with. He was very professional and knowledgeable. Chris in finance department great as wel Al made the process very easy, he was just great to work with. He was very professional and knowledgeable. Chris in finance department great as well. More
by lindazielke
Employees Worked With
Al Amado, Chris Wells
July 28, 2022
STAY AWAY! Terrible business. My husband is a local small business owner. He took his truck to Performance GMC last week for an appraisal. Amongst other local d Terrible business. My husband is a local small business owner. He took his truck to Performance GMC last week for an appraisal. Amongst other local dealerships, he was offered a reasonable price. He chose this dealership as they are close to our home. He left the truck at the dealership for a full evaluation, pictures were taken, VIN was run, and they offered him a price. There was nothing fishy about this entire encounter. He took it back to trade it in, contracts signed. The dealership purchased the truck from him, VIN on the paperwork and everything. The registration was signed over to the dealership, plates were turned into the DMV(as instructed) and insurance on the vehicle was canceled. He received a call later that evening from the GM, Robert, of Performance GMC that the truck needed to be returned because THEY didn’t realize this wasn’t a diesel truck - despite having the truck in their possession, sending photos of the MOTOR to their wholesaler, running the VIN, and having open communication with us without ever asking. After some unreturned phone calls, Robert informed my husband that he would like to keep this as an “internal” issue. He explained that he would drop the vehicle that was signed over to the dealership in our driveway as a “courtesy” since the plates were already returned. He then proceeded to threaten my husband saying that the contact doesn’t mean anything because the lien is still in his name. Now they are costing us for THEIR OWN MISTAKE. This is theft. To its core. These people are disgusting and sneaky. Do not do business here. We thought this would be convenient and easy but now we have the BBB and lawyers involved. Any recommendations with experience in this matter are greatly appreciated. More
by Khaarer09
Employees Worked With
Robert Heunemann
