Performance Buick GMC
Cedar Knolls, NJ
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2,102 Reviews of Performance Buick GMC
Dropped the vehicle off around 1230 with an appointment made ahead for free oil change and filter. Thank you for that courtesy as it is part of the customer experience you provide when you purchase a car a made ahead for free oil change and filter. Thank you for that courtesy as it is part of the customer experience you provide when you purchase a car at your dealership. Never had an issue. Think just some confusion but when I came to pick up the vehicle at 430 it was not ready and probably not even started on the service as I then had to wait, as if I was just dropping the car off at 430, for about another hour: Service performed was good as usual but wanted to give feedback as requested. Next time I’ll just say I’m waiting for the car even if I drop it off to ensure it gets prioritized when drop off and work started based on appointment time to ensure ready when I return. Thanks again for the courtesy oil changes. Although inconvenient the service agent was professional and apologetic for the additional wait. More
Entire experience from scheduling service to completion was handled professionally,will definitely continue using this dealership for all future needs. was handled professionally,will definitely continue using this dealership for all future needs. More
Got the part in one day and was able to fix the issue promptly. Great customer service. Got calls and texts to inform me of status and pick up time. promptly. Great customer service. Got calls and texts to inform me of status and pick up time. More
I dropped my car off Friday for service of my brakes. By the time I got the real number for the brake job I had to leave the car overnight. Ed, told me on Friday to come back Saturday morning at 10:30 to By the time I got the real number for the brake job I had to leave the car overnight. Ed, told me on Friday to come back Saturday morning at 10:30 to pick up my car. I finally picked up the car after 1PM. I was very late to pick up my daughter. More





