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Performance Buick GMC

Cedar Knolls, NJ

4.8
2,103 Reviews

1247 NJ-10

Cedar Knolls, NJ

07927

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2,103 Reviews of Performance Buick GMC

January 09, 2026

I was in quickly and clearly informed of my timeline and work to be down. Norman was helpful and honest. More

by JENNINGS.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Jan 13, 2026 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized Norman’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.

January 09, 2026

Thank you- had a great experience and was quicker than I expected! Norman was awesome. More

by Michellesdemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Jan 13, 2026 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Norman. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 09, 2026

I came in to look at one specific used car, and I was happy to see that it was still available when I arrived. From start to finish, I had an excellent experience with this dealership. The staff was prof More

by VONMARIEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle(finance), Steven Smallstey
Jan 09, 2026 -

Performance Buick GMC responded

Thank you so much for sharing your wonderful experience with us at Performance Buick GMC! We're thrilled to hear that Steven, Kyle and the team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

January 08, 2026

This dealership is a place where everyone feels in good hands, the customer service is awesome and very professional. More

by ARONHILL120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie , Michael Thorn, Dwight Phillips, Jacob Stevenson
Jan 09, 2026 -

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 08, 2026

Norm was great, thank you. And I need fifteen more words to fill this review. More

by jahrickforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm, William Sharpe, Dwight Phillips
Jan 09, 2026 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Norm. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 08, 2026

I have been coming to performance Buick GMC since 2021 and absolutely trust them with my car. They take great care of their customers, are communicative, and extremely attentive to their work! More

by GDEPALMA0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure his name but he is in the service department and not shown here!
Jan 09, 2026 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our service team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

January 07, 2026

Eddie and his crew were top notch! A pleasure to work with. He was so helpful, thorough and quick. Truly a seamless process! Look forward to doing business with them again! More

by KELLYANNJEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service was Fantasic!!, Will Rivera
Jan 09, 2026 -

Performance Buick GMC responded

We are pleased to hear that Eddie and the rest of our service team were effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 07, 2026

Even though I was told service was very busy that morning my wait was not too long. More

by kelly_maw07926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
Jan 07, 2026 -

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 07, 2026

Always a pleasant experience and appreciate the technicians getting us in and out in a reasonable amount of time. More

by gmfranzino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 07, 2026 -

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 07, 2026

Customer service rep was great. The truck was promised to be cleaned... it was never washed when delivered though. More

by MMORRIS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie 5 stars!
Jan 07, 2026 -

Performance Buick GMC responded

Thank you for taking the time to provide us with sincere feedback. We are happy to hear that our customer service rep was great. We apologize that there was a disconnect and the cleaning service was not performed as it was stated it would be. The review will be passed along to management to ensure this will be fixed for future services. Thank you again for the feedback!

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