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Performance Buick GMC

Cedar Knolls, NJ

4.8
2,102 Reviews
Call Dealership (973) 267-1100
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1247 NJ-10

Cedar Knolls, NJ

07927

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2,102 Reviews of Performance Buick GMC

September 22, 2025

Good customer service and scheduling Took the truck in for recall and it was done on time More

by KGRACEFFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
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Sep 22, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 21, 2025

I’m not sure what’s happened to this service department. Communication need to be improved. Almost impossible to speak to an advisor when you call or call back. When you do it doesn’t seem that they are c More

by IPETEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie most recently.
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September 20, 2025

Ease of appointment set up, professional and virtuous service team. Eddy kept me posted on my repair process knowing I needed the car later that evening. More

by TIMOTEO1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
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Sep 20, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 20, 2025

Service advisor was great. Helped explain everything nicely and even did a test drive with me to understand the issue with the vehicle. More

by ROSSTSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Michael Thorn, Dwight Phillips, Jacob Stevenson
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Sep 20, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 20, 2025

This was truly a wonderful experience well at Cedar Knolls. Buick is so skilled answer. All questions explained all the features of the car and gave his opinion which I appreciate.! More

by karenbsalicrup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Rivera
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Sep 20, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Will. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

September 18, 2025

These guys are awesome. Very helpful. Will use them again for service. Had a recall which was fixed. More

by A1bestdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service, Michael Thorn, Dwight Phillips, Jacob Stevenson
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Sep 19, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 17, 2025

John Barker went over and above to meet my concerns. He is a very professional service advisor and an asset to your company. Thank you John!! More

by WOODY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
Report | Print
Sep 19, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with John and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2025

It was easy to make appointment. My advisor clearly communicated services and time to complete. Car was delivered very clean and on time. More

by RKUNZWEILER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
Report | Print
Sep 15, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 13, 2025

We had a good experience with Wilberto lopez. He was our salesman. Patient/excellent/communicative. Would purchase from him again. More

by JMY2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilberto Lopez 5/5 stars
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Sep 15, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Wilberto provided you with such efficient and excellent service. We look forward to assisting you again in the future!

September 13, 2025

Norman was great as always. They explained exactly what was wrong and fixed it .I'm satisfied More

by djmrizzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Report | Print
Sep 15, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Norman and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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