Performance Buick GMC
Cedar Knolls, NJ
Filter Reviews by Keyword
By Type
2,102 Reviews of Performance Buick GMC
Had a great initial experience but prior to leaving as the dealer put my temp plates on, deep scratches were noticed on a brand new vehicle. It appeared they had been tried to be covered up already, it wo the dealer put my temp plates on, deep scratches were noticed on a brand new vehicle. It appeared they had been tried to be covered up already, it worked for the bumper for a bit. Just received my car back today and noticed the bumper, which wasn’t noticed at first bc they tried to cover it all up already wasn’t fixed. I thought they’d see it and notice it was inline with all the other damage already done but nope. Sadly, I didn’t pay attention until I got home. I had a great experience with, Gerardo, my salesman, he was frustrated about the I itial damage as well, I’m sure he wouldn’t be happy if he knew about what was later discovered I will recommend Gerardo to anyone and say FULLY, FULLY inspect any car bought from here prior to leaving the lot and pointing all problems out. Other thing upon receipt was the towi hitch or something in the front, the cover pops out. I was told nothing they can do bc it appears to not be broken, just pops out. What??!? More
Gave a great deal and the salesman, manager, and finance guy all are great when it comes to the sale and collecting money but then lied about how long it would take to put the factory items. They claimed an guy all are great when it comes to the sale and collecting money but then lied about how long it would take to put the factory items. They claimed and we discussed, two separate weeks. Three items total, Two of the items begin easier and other one alittle more difficult. I ask service for help they referred me to sales.i asked service on the day of drop off to confirm the factory items ordered. They said they cannot confirm. I call sales they dodge me. Sales said it would take 2 sets of 3 days. We are way past that. Also, how in do you sell a 3/4 ton truck and not rent out or loaner an equal. Especially if it’s a commercial account. I was going to refer to my buddy’s and fellow contractors but that ship sailed. Can’t wait to see how long this is going to take. Don’t lie about how long things will take. More





