Performance Buick GMC

John Barker checked me in for my oil change last Wednesday and upon final inspection of my car, alerted me of brake pads that needed to be replaced. Thanks, John, for making my holiday travel in my Wednesday and upon final inspection of my car, alerted me of brake pads that needed to be replaced. Thanks, John, for making my holiday travel in my car a safe one! More

Great customer service received for this date. John went above and beyond to help us out. Would recommend people Ask for him. He is awesome. John went above and beyond to help us out. Would recommend people Ask for him. He is awesome. More

I thought the scheduling the way they received the car and the service agent was great was within an hour. He kept his word and getting me in and out. I will continue to bring my car there for service. and the service agent was great was within an hour. He kept his word and getting me in and out. I will continue to bring my car there for service. More

My experience was very good; Edgar Pierre was very knowledgeable and professional you have a great person working for you. knowledgeable and professional you have a great person working for you. More

John in Cedar Knolls was so attentive to me as a person- not just fixing my car. His level of customer service made me feel like a very valued customer. He listened to my concerns and went out of his way to not just fixing my car. His level of customer service made me feel like a very valued customer. He listened to my concerns and went out of his way to make sure I was happy. Pease give him a promotion and a raise. More

Always a non stressful visit when I need maintenance or service. John was pleasant and kept me informed of the work needed and time it would take. My only concern was not with John or the dealership but service. John was pleasant and kept me informed of the work needed and time it would take. My only concern was not with John or the dealership but with the repair needed. On research I found this a common occurrence ("shift to park" message that causes the car to behave as if it's in neutral) on Encore GX and was likely a faulty part so I I think GM should do a recall. I'm out of warranty so had to fully pay for the expensive repair. More

John Barker and team took care of my oil change, tire rotation and other inspections in an efficient amount of time, which allowed me to take care of other tasks my wife planned for me. rotation and other inspections in an efficient amount of time, which allowed me to take care of other tasks my wife planned for me. More

Always proffesional with communication and effciency. Never an issue with time schedule or work done. Never an issue with time schedule or work done. More

Listens to what I need, recommended what's truly needed and what can hold off. Great service writers and dept. and what can hold off. Great service writers and dept. More

John was great. Took care of everything that needed to be done in servicing my car. He even when through additional important services that needed to be done. Very Took care of everything that needed to be done in servicing my car. He even when through additional important services that needed to be done. Very grateful for that. More