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Performance Buick GMC
Cedar Knolls, NJ
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,102 Reviews of Performance Buick GMC
Verified Customer
April 15, 2025
I arrived early and they took my vehicle in right away. They kept me informed through the whole process and got things done earlier then expected. They kept me informed through the whole process and got things done earlier then expected. More
by petemetri
Employees Worked With
Norman Hoyt
April 14, 2025
Everyone I encountered at the dealership was knowledgeable and helpful. Salesman was amazing. Went above and beyond. I flew in from out of state to purchase They made the transaction easy an knowledgeable and helpful. Salesman was amazing. Went above and beyond. I flew in from out of state to purchase They made the transaction easy and convenient More
by bon.shantz
Employees Worked With
Will Rivera
April 11, 2025
Excellent customer service. Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch." Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch." More
by bdprocanik
Employees Worked With
Peggy Sensale, Michael Thorn, Dwight Phillips, Jacob Stevenson
April 11, 2025
I purchased my 2025 from Performance Buick GMC in NJ on 2/19/25. I live in NY, so I was given a temp plate while I waited for my registration so I could put my swapped over plates in once it was registered 2/19/25. I live in NY, so I was given a temp plate while I waited for my registration so I could put my swapped over plates in once it was registered and New York State Inspected. Today is 4/10/25...My temporary plate EXPIRED on 3/20/25. I have reached out to the dealership multiple times, always getting promised a call back from the "office" and the Finance "Manager" Kyle. I was finally advised, after refusing to get off the phone until I spoke to Kyle, there was an issue with the bame in the insurance....which i rectified and sent back to him literally in 5 minutes. Kyle then told me the registration would be sent overnight mail as soon as it was in his possession. That was TEN DAYS AGO...10 days he has had it and still has not been received!! My plate is expired almost one month...noone bothering to contact me the issue...and now..NOTHING. Noone calls emails or mails the xxxx registration! I have gotten pulled over once and thank Goodness the cops believed what I cannot even believe....do you just B.S your out of state customers to make a sale? I gave a good review days after the sale expecting that they would keep their word...well, they haven't! Terrible terrible terrible! Shame on you, Kyle Bennett...big Business Manager or Big B.S'er? Is it too much to ask to finance a cheaper car, and make it much more expensive and now I cannot even drive in NY legally? DISGUSTING! More
by Kim B
Employees Worked With
Kyle Bennett
April 08, 2025
This was a great experience. My salesman Wilberto Lopez provided in depth details of the vehicle, the car deal, and proposed financing. The dealership was very helpful in getting My salesman Wilberto Lopez provided in depth details of the vehicle, the car deal, and proposed financing. The dealership was very helpful in getting the car deal completed in a timely fashion. More
by 1sgtcampbell
Employees Worked With
Wilberto Lopez
April 06, 2025
It was very easy to schedule an appointment. The price quote and estimated appointment duration were accurate. The communication during the service appointment was excellent. The post-service ex The price quote and estimated appointment duration were accurate. The communication during the service appointment was excellent. The post-service explanation of the work performed was detailed and professional. And most important, all issues were satisfactorily resolved. More
by MARINUS
Employees Worked With
Norman Hoyt
