Performance Buick GMC
Cedar Knolls, NJ
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2,103 Reviews of Performance Buick GMC
Exceptional customer service from Michael Thorn. Dedicated sales staff of Antony, Kyle and especially Brian Montoya. Brian helped us multiple times understand the features on our new Buick Enclave. Dedicated sales staff of Antony, Kyle and especially Brian Montoya. Brian helped us multiple times understand the features on our new Buick Enclave. Thank you again Brian. More
Steven greeted me promptly upon arrival and reviewed the services to be performed. I chose to wait for my vehicle. It was ready in the promised time and Steven reviewed the inspection results with me before services to be performed. I chose to wait for my vehicle. It was ready in the promised time and Steven reviewed the inspection results with me before returning my freshly cleaned vehicle. More
A fairly pleasant car buying experience until I tried (repeatedly) to get an answer from the sales rep about a part and key FOB that were missing from the vehicle when I paid for it. It took me driving o (repeatedly) to get an answer from the sales rep about a part and key FOB that were missing from the vehicle when I paid for it. It took me driving over to the dealership to figure out that the never placed the order for the key FOB, and that I am on the hook for the missing part. I never saw or heard from the original sales rep again, but another one (Brian) stepped up and helped me (finally) get the missing key FOB and part ordered. More
As I tell my family and friends, Performance has been working on my car’s maintenance, because they get it right the first time. I am treated well in a clean, spacious environment while I wait for the co working on my car’s maintenance, because they get it right the first time. I am treated well in a clean, spacious environment while I wait for the completion of service. My customer service rep was Stephen, Diana, receptionist. Everyone, including those behind the scenes in management, mechanics, and those who wash the car, make it so I leave satisfied with a smile. Thank you all, and Merry Christmas, Happy Holidays, and a happy, healthy, prosperous 2025! More





