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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
734 Reviews

734 Reviews of Performance Buick GMC - Service Center

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July 10, 2025

Norman Hoyt and his team went above and beyond. He was super responsive and kept me in the loop every step of the way. More

by Mayzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Hoyt
Jul 10, 2025 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Norman and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 09, 2025

Awesome dealership. Everyone I spoke with was nice. Would purchase another vehicle there again when needed and Service was great when I got my first oil change. More

by KIMMIHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with our team. We appreciate your business and wish you many safe miles!

July 09, 2025

Norman was clear and concise and very professional. He explained everything to me and fulfilled the promises he made with regard to pricing and completion. More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Jul 09, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Norman and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 06, 2025

John Barker checked me in for my oil change last Wednesday and upon final inspection of my car, alerted me of brake pads that needed to be replaced. Thanks, John, for making my holiday travel in my More

by michael.price.ii
Recommend Dealer
Yes
Employees Worked With
John Barker
Jul 07, 2025 -

Performance Buick GMC responded

Thank you, Michael, for sharing your experience with us! We're thrilled to hear that John provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 04, 2025

I thought the scheduling the way they received the car and the service agent was great was within an hour. He kept his word and getting me in and out. I will continue to bring my car there for service. More

by JPACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Jul 04, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 04, 2025

Great customer service received for this date. John went above and beyond to help us out. Would recommend people Ask for him. He is awesome. More

by TRINA.RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Jul 05, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

July 04, 2025

My experience was very good; Edgar Pierre was very knowledgeable and professional you have a great person working for you. More

by IMRT170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Pierre
Jul 04, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Edgar provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 03, 2025

John in Cedar Knolls was so attentive to me as a person- not just fixing my car. His level of customer service made me feel like a very valued customer. He listened to my concerns and went out of his way to More

by Lindarobayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barker in Service. 5 Stars
Jul 04, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

July 02, 2025

John Barker and team took care of my oil change, tire rotation and other inspections in an efficient amount of time, which allowed me to take care of other tasks my wife planned for me. More

by mrdurenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barker
Jul 03, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that John and the rest of our team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

July 02, 2025

Always a non stressful visit when I need maintenance or service. John was pleasant and kept me informed of the work needed and time it would take. My only concern was not with John or the dealership but More

by vlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 03, 2025 -

Performance Buick GMC responded

Thank you for taking the time to tell us about your experience and for the great rating despite the issue. We appreciate your business and apologize for the inconvenience. We hope for the chance to serve you again. Until then, drive safely!