Performance Buick GMC - Service Center

Norman Hoyt and his team went above and beyond. He was super responsive and kept me in the loop every step of the way. He was super responsive and kept me in the loop every step of the way. More

Awesome dealership. Everyone I spoke with was nice. Would purchase another vehicle there again when needed and Service was great when I got my first oil change. Everyone I spoke with was nice. Would purchase another vehicle there again when needed and Service was great when I got my first oil change. More

Norman was clear and concise and very professional. He explained everything to me and fulfilled the promises he made with regard to pricing and completion. He explained everything to me and fulfilled the promises he made with regard to pricing and completion. More

John Barker checked me in for my oil change last Wednesday and upon final inspection of my car, alerted me of brake pads that needed to be replaced. Thanks, John, for making my holiday travel in my Wednesday and upon final inspection of my car, alerted me of brake pads that needed to be replaced. Thanks, John, for making my holiday travel in my car a safe one! More

I thought the scheduling the way they received the car and the service agent was great was within an hour. He kept his word and getting me in and out. I will continue to bring my car there for service. and the service agent was great was within an hour. He kept his word and getting me in and out. I will continue to bring my car there for service. More

Great customer service received for this date. John went above and beyond to help us out. Would recommend people Ask for him. He is awesome. John went above and beyond to help us out. Would recommend people Ask for him. He is awesome. More

My experience was very good; Edgar Pierre was very knowledgeable and professional you have a great person working for you. knowledgeable and professional you have a great person working for you. More

John in Cedar Knolls was so attentive to me as a person- not just fixing my car. His level of customer service made me feel like a very valued customer. He listened to my concerns and went out of his way to not just fixing my car. His level of customer service made me feel like a very valued customer. He listened to my concerns and went out of his way to make sure I was happy. Pease give him a promotion and a raise. More

John Barker and team took care of my oil change, tire rotation and other inspections in an efficient amount of time, which allowed me to take care of other tasks my wife planned for me. rotation and other inspections in an efficient amount of time, which allowed me to take care of other tasks my wife planned for me. More

Always a non stressful visit when I need maintenance or service. John was pleasant and kept me informed of the work needed and time it would take. My only concern was not with John or the dealership but service. John was pleasant and kept me informed of the work needed and time it would take. My only concern was not with John or the dealership but with the repair needed. On research I found this a common occurrence ("shift to park" message that causes the car to behave as if it's in neutral) on Encore GX and was likely a faulty part so I I think GM should do a recall. I'm out of warranty so had to fully pay for the expensive repair. More