Performance Chrysler Jeep Dodge Ram Centerville

Just had the Mopar hard folding cover added to my 2026 RAM Rebel. Doug set up the appointment for me with the service department and I was very lucky to have Andrew as my technician. An awesome installa RAM Rebel. Doug set up the appointment for me with the service department and I was very lucky to have Andrew as my technician. An awesome installation by that young man. Mopar ships the cover in prices that require assembly before installation. That part took an hour or more prior to the install. Andrew did a great job with the assembly and install. This dealership has a great sales and service organization. It's really nice to have great sales and service personnel at the same location. More

Doug, our service writer is the best. He is Knowledgeable, friendly and honest. He adds great value to the Performance Jeep dealership. He is Knowledgeable, friendly and honest. He adds great value to the Performance Jeep dealership. More

The overall staff was professional and friendly. The business was clean as well. However the quality of service was subpar. I had a 10:30 appointment to have a simple oil change and tire rotation. A The business was clean as well. However the quality of service was subpar. I had a 10:30 appointment to have a simple oil change and tire rotation. After 2 hours and 20 minutes the service was completed. Given the fact that I had an appointment and it was simply an oil change and tire rotation, the length of time to complete seems unsatisfactory. Previously I had brought in the car for a “banging noise’ twice to have it checked. It was indicated they couldn’t find anything. The next day I took it into a local auto repair shop (Webers). They within an hour found that it was the drive shaft. They couldn’t rebuild the driveshaft and needed to get a new one, which a gentleman was driving to Cincinnati to pick it up. It was too late that day to install it, so it was installed the next day. The car, has been running perfectly since then. Have used this dealership for many years, (understanding ownership and type of cars have changed over the years) but reconsidering my service and new car needs in the future. More

Very poor communication. Had important inquiries that were very time restrictive. Those inquiries were very important to my service decision(s). Numerous calls were placed th Had important inquiries that were very time restrictive. Those inquiries were very important to my service decision(s). Numerous calls were placed through multiple dealership sources. Three of the four requests made, were never responded to. I did get a follow-up call to one question the following day, after the situation was no longer valid. Even when told by the technician that he had to research warranty information, I never received the information. More

I just took my car in there a couple days ago for installing issue. They told me that there were forty plus codes on my car , but it only needed a new battery. I only approved the battery replacement installing issue. They told me that there were forty plus codes on my car , but it only needed a new battery. I only approved the battery replacement if it was going to affix my issue.They assured me it was going to. Originally i was told it was going to be $485. When I showed up to pick my car up it jumped up to $730. They only documented the issues with the battery which was 11 out of 40+ codes. Clear the check engine light. Immediately after picking my vehicle up check engine light came right back on and was still stalling. I was told not to take my vehicles to a dealership but I just wanted the issue fixed and I thought I could trust the professionals. I wouldn't take your vehicles there I would take your chances somewhere else and I'll never take another one of mine there. More

This is a great dealership. Purchased my 2024 Rebel there and they have provided great service overtime I've needed anything. Purchased my 2024 Rebel there and they have provided great service overtime I've needed anything. More

I am learning more good things about this dealership every time I visit. I always get good service and they are able to give me all the information I need. This is my first time being responsible for a every time I visit. I always get good service and they are able to give me all the information I need. This is my first time being responsible for a car on my own, and I appreciate their patience with me and their helpfulness. More