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Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
538 Reviews
If you’re looking for a Chrysler, Jeep, Dodge and Ram dealership in the Dayton, OH area, we’ve got you covered at Performance CJDR Centerville. Our location is easily accessible for shoppers throughout the area, including those coming from Middletown, Beavercreek, Kettering, Xenia, Springboro, Fairborn, Miamisburg, and many of the nearby cities. Our selection of new and pre-owned models includes capable trucks, rugged and upscale SUVs, and powerful muscle cars. We also provide a great buying experience in a welcoming atmosphere. Give us a call today at
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 538 reviews
February 05, 2020
Service was subpar of my expectations. 1. I dropped my Service was subpar of my expectations. 1. I dropped my vehicle off on Monday 1/27/2020. 2. Did not receive any updates of the status of my vehicle Service was subpar of my expectations. 1. I dropped my vehicle off on Monday 1/27/2020. 2. Did not receive any updates of the status of my vehicle until Wednesday when I tried calling Monday and Tuesday. 3. Once I spoke with the service manager, she informed me that the service tech couldn't find anything wrong with the vehicle. Asked me to come and drive it on Thursday morning to try to duplicate the problem. 4. Went out on Thursday and test drove my vehicle and imeaditealy the Tech felt and heard the problem on my transmission slipping. 5. Received a call close to the time of close of business 5:45ish and VM left started that after the tech raised my vehicle that he recommended that the transfer case need to be replaced. 6. I called Friday morning and talked with the service manager and she stated that the case need to be replaced. I asked for a timeline, maybe days or weeks and she stated that it may be MONTHS. That Chrysler could not give a timeline on the part. I told her I need time to think about it. 7. Monday I call and spoke with Amber (head of service), she promptly went to the tech and checked the status of the part. She called me back within 30 min and told me that the part would be in on Friday the 7th. Special rush order. Throughout this process, Savanna was not friendly as a first line of service. Her social and customer service skills was not inviting. I decided to get a second opinion, based on the Tech not being familiar with how the car operated. After getting the second opinion, I decided to have my work done at a service center that was willing to explain that there was a leak on the case is why the case need to be replaced. I never was told over the phone, only when I read the report that there was a leak on the case. This is the 2nd time that I have had my car serviced at Performance on loop rd and both times were not good experience. I purchased my vehicle there. Its amazing how when I pulled up to by the vehicle, the red carpet was rolled out. But taking it in for service, the lack of communication has turnt me off from this dealer and will not take my vehicle back nor purchase any other vehicle or recommend the service department in any way shape or form. I hate when someone spends $$$$ to buy a vehicle, and all I felt is that was the end. The level of service should be maintained as a new customer. I did not find this at Performance. I wish I had a better experience, but I didn't. More
by Dmanderson1973
Employees Worked With
Savanna
January 23, 2020
Car Purchase For me, car shopping is painful. But, I must say, when I walked into PCJDR I felt welcome and valued. It was a good experience from start to finish For me, car shopping is painful. But, I must say, when I walked into PCJDR I felt welcome and valued. It was a good experience from start to finish and didn't take very long! I recommend them and will visit the next time I need a vehicle. More
by elopresti1
Employees Worked With
Tony Marinelli, Carmen Kassis
January 19, 2020
Great service. Friendly staff. Did not have a long wait from drop of to the time the service was done. Fresh water and coffee provided. from drop of to the time the service was done. Fresh water and coffee provided. More
by dlmosby20
Employees Worked With
Travis Miller, Dennis Mckinnon, Melissa Fletcher, Barbara Drabik
January 09, 2020
No customer loyalty. My Chr 300 was totaled 2 weeks after buying a oil change package. I requested they transfer it to the 2019 ram Laramie I bought new from them. They wouldnt do it.. I have one oil change buying a oil change package. I requested they transfer it to the 2019 ram Laramie I bought new from them. They wouldnt do it.. I have one oil change left on my ram, after that I will use another dealer for service and purchasing new vehicle. I hope your decision was worth it.. More
by rick
Employees Worked With
Amber
January 07, 2020
Second time going to this dealer for service and second time air cleaner has not been completely closed and latched. The text video sent was upside down and not a complete walk through of inspection and w time air cleaner has not been completely closed and latched. The text video sent was upside down and not a complete walk through of inspection and was done after the work was allegedly almost complete. Not sure if work was completed fully and now smell an odor of antifreeze but not due if that was checked either in the inspection. More
by Weaveroh
Employees Worked With
Unsure
January 05, 2020
Our recent visit Lois, Ken and the rest of the staff at Performance made our recent car buying experience fun and enjoyable. We are very happy with our recent purchase Lois, Ken and the rest of the staff at Performance made our recent car buying experience fun and enjoyable. We are very happy with our recent purchases. Thank you for your hospitality, professionalism. More
by doubleugee1965
Employees Worked With
Carmen Kassis, Kenneth Staffieri, Barbara Drabik, Natalie Horsley, Lois Ryan
December 31, 2019
Kyle Dooley was the salesman I had. Kyle is fantastic!! This is the third Jeep we have bought from him in about a year. Now my family only drives Jeeps. This dealership has been nothing but TOP notch from This is the third Jeep we have bought from him in about a year. Now my family only drives Jeeps. This dealership has been nothing but TOP notch from sales to service. Would be hard pressed to get me to go elsewhere. More
by wcsodep878
Employees Worked With
Grant Zuber (5 STARS), Kyle Dooley, Carmen Kassis
December 22, 2019
I was originally told it would take 2 hours to go my inspection, I called back k the next day and was told it would be done the following day, the following day still no call. And my phone calls weren't inspection, I called back k the next day and was told it would be done the following day, the following day still no call. And my phone calls weren't returned, this all started on Tuesday, on Friday I got the video, I was pleased with the results More
by Philmon
Employees Worked With
Travis Miller
December 14, 2019
Tony was out salesperson. He was great and wasn't pushy Tony was our salesperson. He was great and wasn't pushy about things. He gave us objective answers and did his best to meet our requests. I have al Tony was our salesperson. He was great and wasn't pushy about things. He gave us objective answers and did his best to meet our requests. I have already recommended Tony to family and friends. More
by Ohiolauofo
Employees Worked With
Maranelli,Tony
December 04, 2019
good experience My salesperson was new to the salesfloor but worked extremely hard to keep communication open and to facilitate a deal as quickly as possible 5 stars My salesperson was new to the salesfloor but worked extremely hard to keep communication open and to facilitate a deal as quickly as possible 5 stars for her.I would recommend her to anyone looking for a car she will value your time and works very hard. More
by bones602
Employees Worked With
Timothy Friz, Alyssa Grooms
