Performance Chrysler Jeep Dodge Ram Georgesville

Car buying simplified...THE way car buying should be! When I was ready to start looking for a new vehicle; I wasn't sure of what I was going to get. I wanted to see what was out there; or to just "look" When I was ready to start looking for a new vehicle; I wasn't sure of what I was going to get. I wanted to see what was out there; or to just "look" around. While I was still considering what I might get; I went to PERFORMANCE CJD to get my vehicle serviced. It was during this visit that I met Scott Musil and he explained this new program that PERFORMANCE CJD was offering.. Shortly thereafter, my decision was made. This is the 3rd vehicle that I have purchased from PERFORMANCE CJD....only this time it was MUCH EASIER thanks to Scott Musil and the PERFORMANCE CJD customer loyalty program. Scott made my wife and I feel very comfortable and that we were their most important customer. Not only were we pleased with our vehicle; we were then and still are; very HAPPY with every aspect of our vehicle buying experience from PERFORMANCE CJD; thanks to Scott Musil and his hard work, efforts, dedication; but most importantly his caring and customer 1st attitude. We are customers for Life. Thank you Scott... THIS is the way car buying should be ! More

everyone was helpful and friendly Caio Hermann was excellent, helpful, very professional he went out of his way to help us and stayed after closing hours to help us get the car. Tyl Caio Hermann was excellent, helpful, very professional he went out of his way to help us and stayed after closing hours to help us get the car. Tyler Brown made everything very easy when signing papers. He was wonderful. More

Highly recommended: Keith Herbert The buying process that I went through was wonderful! Keith was very informative and helpful in the process. He made the buying experience very easy The buying process that I went through was wonderful! Keith was very informative and helpful in the process. He made the buying experience very easy for me. I had never purchased a car on my own and he took the time to answer all of my questions, and I had many! He explained things to me that I did not understand and brought clarity to each area of the buying process and the Jeep itself. I received a referral to use Keith and my friend was correct, he was GREAT! I will highly recommend Keith to friends and family! Thank you Keith for everything! More

Outstanding service by my sales representative!!!!!!!!!! I recently purchased an automobile from this dealership! As an out-of-the area purchaser, I was thrilled to find that after a 100 mile drive, one-way I recently purchased an automobile from this dealership! As an out-of-the area purchaser, I was thrilled to find that after a 100 mile drive, one-way, the automobile I went to see was exactly what their sale rep, Zechariah, said it would be. The overall condition, mileage, and price was, as advertised!!! I have gone out of my area in the past to look at automobiles, only to be disappointed when I saw the vehicle. Zechariah did a great job for me and I would certainly look to him, and the Performance Dealership, for my next car purchase!!!!!!!!!!!!!! I highly recommend them! More

My sales consultant (Judy) was great! Everyone who was involved in the sale of my vehicle was courteous and helpful. They answered all our questions .I never once felt pressured to buy. We Everyone who was involved in the sale of my vehicle was courteous and helpful. They answered all our questions .I never once felt pressured to buy. We knew what we wanted and that is what we got. A very good experience. More

Going on day 2 for a transmission diagnostic, still nothing I called in advance to schedule an appointment at Performance Chrysler to have the transmission diagnosed as it was going into limp mode after a shirt I called in advance to schedule an appointment at Performance Chrysler to have the transmission diagnosed as it was going into limp mode after a shirt drive. I arrived just before my scheduled appointment time and had planned to wait in the lobby. I originally only authorized a single hours work and was told I would be contacted if additional time was needed. When I arrived it was suggested I take advantage of their shuttle service as they wouldn't be working on the vehicle at that time and it may be a several hours. By 4:30pm I was concerned and called back in to see if the van would be done with it's diagnostic before they closed and the service employee I spoke with sounded like it hadn't even been looked at and indicated it would not be available that day. It is now day 2 at 4pm and still had not received any indication from the dealer on a status. I once again called and this time was told that transmission diagnostics often take 2 or more days to complete which may or may not be true, but given that some tech has yet to call me to approve the additional research time that tells me in 16+ business hours my van has seen little or no tech time. I have since called 2 other Chrysler dealerships in the area and been told that diagnostics would be handled same day and one place even explicitly stated they don't schedule them after a certain hour to ensure they are most likely completed the same day. Two days wasted and still no closer to knowing whats wrong with my van. If I don't have some form of indication that the vehicle has been touched by tomorrow at noon I will be going somewhere else. What kind of business makes appointments with no intent on completing, or at least beginning work at the stated appointment time. The shuttle service was nice and the employees have been all nice, but thats no concession for obscene wait times. UPDATE I was contacted by the Service Manager to discuss my complaints and ultimately the dealership apologized for not going over the likely wait time for my diagnostic. Upgraded to 3 stars as they at least followed through on my complaint. More