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Performance Chrysler Jeep Dodge Ram Georgesville
Columbus, OH
293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 293 reviews
February 20, 2023
Sales Manager Rodney has kept me informed on my car repairs. They were honest and up front about our car. I would recommend anyone to purchase a car here repairs. They were honest and up front about our car. I would recommend anyone to purchase a car here More
by Toni Fast
Employees Worked With
Justin Fowler
Helpful February 07, 2023
This dealership is a complete ripoff. bought a jeep wrangler 2018 used ( 47000 miles) $32000. Smelled antifreeze during test drive . They replaced coolant tank. still smelled coolant when bought a jeep wrangler 2018 used ( 47000 miles) $32000. Smelled antifreeze during test drive . They replaced coolant tank. still smelled coolant when got home .When picked up jeep found out it had only 1 key.they did referance a place to get another key ($325 out of my pocket for something that should have been there to begin with .) Drivers side rear brake hung up on 2nd day ,to point where couldn't touch wheel .no follow up from dealership. 2 emails ignored . finally got response after calling Chris Manofsky and leaving voice mail. took jeep back and surprise !! The radiator was leaking . Took jeep back 6 days later and they replaced radiator (only took 6 days ) . meanwhile rear brake is still hanging up since they LIED and said they couldn't make happen during test drive. Impossible since they didn't test drive it . this place is complete ripoff and the thing they care about is getting their $$$ and getting you out the door.stay as far away this trash business as you can . Compliant has filed with corporate dodge about this dealership. More
by Ray
Employees Worked With
Chris Manofsky
January 19, 2023
I came in today for oil change/tire rotation. I've been having my Jeep Cherokee serviced here for 3 or 4 years. About a year ago I had them service my transmission and transfer case. The guy a I've been having my Jeep Cherokee serviced here for 3 or 4 years. About a year ago I had them service my transmission and transfer case. The guy at the counter says its time for you to have your transfer case serviced. I said check your records I already had it serviced. He said oh yes you did sorry. At this time I told him I just had it in another shop for rear differential and to check transfer case due to code. The shop told me it looked like the transfer case and transmission had not been serviced. He said it looks like we did it due to parts being taken out of inventory. I said well that makes me feel better but there is no real way to know if it was done. So I had the oil change/tire rotation done. When I went to pay it was $116.67. My 2 previous were $90.05 and $89.18. I said did price go up he said yes. Thats $26 more! So I go out to my vehicle and search all over parking lot can't find it. Go back in ask a guy for help he said I am busy and they park them anywhere! So I go out looking again can't find and go back to my original service guy and he goes with me it is in back of lot around building far away! Then as I am driving home I noticed the mileage sticker in the window was not taken out and they put new one on top of it! I pull the other one off and I see why they did not take old one off. It was coming off in pieces and would take some time to do. I took razor blade and took off myself. For these kinds of prices you would think you would get better service! Not have to go searching around for you vehicle, take the sticker off, not have to worry if the actual work had been done! No confidence in this place anymore not going back! Go there at your own risk. More
by stevedj70
Employees Worked With
Don't know name.
November 19, 2022
Schedule for oil change and rotation of tires spent 1 hour and half to find out that they didn’t have oil filter and hadn’t even done anything was told it was being aligned. I just took my Jeep back won’ hour and half to find out that they didn’t have oil filter and hadn’t even done anything was told it was being aligned. I just took my Jeep back won’t return to this dealership More
by Marblefisher
Employees Worked With
Jason
October 13, 2022
Purchased my second vehicle there 3 weeks ago. Salesman Tim Cox was fabulous both times. The car has transmission issues, probably why it was traded in. I took it to service, not a super friendly Salesman Tim Cox was fabulous both times. The car has transmission issues, probably why it was traded in. I took it to service, not a super friendly staff but they did look at it. 2 days, told me "can't find anything wrong with it". Picked it up and transmission issues right away. I had asked to speak to the sales manager to see if I have an option to trade it for something else, but he wasn't in and didn't call me. I guess I'm stuck with a vehicle that I'm paying for monthly that I can't trust to drive safely. Very frustrating when you are told "nothing is wrong" when you know there is. Highly recommend salesman but not dealer. More
by renneb1021
Employees Worked With
Tim Cook
July 14, 2022
Horrible Service followup with recent Ram purchase. Dealership salesman, Tim Cox, will not return my calls/ text. Choose another salesman if you decide to shop there. Dealership salesman, Tim Cox, will not return my calls/ text. Choose another salesman if you decide to shop there. More
by Terrible
Employees Worked With
Tim Cox
May 31, 2022
Bought a vehicle a year ago that had a check engine light on. We were told it was not a problem but that the service department could not find the issue. The vehicle was back in the shop 2 months later for t on. We were told it was not a problem but that the service department could not find the issue. The vehicle was back in the shop 2 months later for the same check engine issue and have been there 3 additional times since then. This last time they had it 2 months and we continued to not hear from them at all. We had to continue to ask for updated. We were given the vehicle back and told that it was fixed and had to tow it back 10 hours later because it was undriveable. Then we were told the issue it is now having they knew about but just did not fix it. Now the tire is shoot and they were brand new tires when we purchased the vehicle but told there is no warranty on them. More
by Tkaloko
Employees Worked With
Ron
March 14, 2022
Sold me a used vehicle with zero brake life left on the front pads (metal on metal) and less than 3mm on the rear. This was after I was given this long spill by Drew when negotiating my vehicles trade in v front pads (metal on metal) and less than 3mm on the rear. This was after I was given this long spill by Drew when negotiating my vehicles trade in value, that there is a lot of time in money that goes into them servicing the trade ins. And they will not put them on the lot if they are not safe. I guess having no brakes is not a safety concern for this dealership More
by James Mc
Employees Worked With
Drew Haag
