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Performance Ford Lincoln Bountiful
Bountiful, UT
332 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 332 reviews
March 13, 2020
Great Experience, couldn't be happier! We went in knowing that we wanted an F-150, 2016 or newer. Chris was great to work with and took the time to find out exactly what we wanted in our t We went in knowing that we wanted an F-150, 2016 or newer. Chris was great to work with and took the time to find out exactly what we wanted in our truck. The Service Center was also great in helping us with the Rhino liner for the truck bed. More
by hk
Employees Worked With
Chris Krambeer
February 12, 2020
Finance Manager and Salesman plain LAZY. Tried to buy a car. Credit has problems. Seems they’re only willing to work if its easy. Plenty of money down, but never was told what I would need. Tried to buy a car. Credit has problems. Seems they’re only willing to work if its easy. Plenty of money down, but never was told what I would need. Meaning he just saw the credit and quit. Says alot about a dealership and their way of doing business. Unfortunate. I liked the color, but plenty of other Ford stores willing to work a little to sale a car. Just not this place. More
by BenR
Employees Worked With
Their “Finance Manager”. , Collin Lisonbee
February 06, 2020
If there was a ZERO star rating this dealership deserves it. Bait and switch all the way. They advertise online but conveniently they “just sold it.” Finally come to an agreement on another truck and they it. Bait and switch all the way. They advertise online but conveniently they “just sold it.” Finally come to an agreement on another truck and they back out. Travel a few miles to SLC and get a better deal. Don’t deal with this typical slime ball dealership More
by Lost a sale today any many more
Employees Worked With
Bill Barnes, Natalie Lowe, Jennifer Collins
December 12, 2019
Dealership hid potentially dangerous problem with vehicle I found a great vehicle on their lot that I ended up purchasing for a decent cost. While test driving the vehicle over several days due to weather co I found a great vehicle on their lot that I ended up purchasing for a decent cost. While test driving the vehicle over several days due to weather constraints, I was puzzled why the fuel gauge was running on empty. Even after the low fuel light coming on one evening and knowing that I was going to back the next day to take it on a freeway drive, the fuel tank still had very minimal fuel. The salesperson fed me some lame excuse which did not really sit right to me, but I liked the vehicle and ended up purchasing it that day. The sales team made a very hard sell to get me to buy the extended warranty, above and beyond what I have experienced in past auto purchases. I declined as they are usually not cost effective, especially for a relatively new vehicle. It wasn't until a couple days later when I needed to fuel the vehicle (I work from home and even with minimum fuel did not put more than 30 miles on it) did I discover that every time the fuel tank was filled the fuel reading gauge would malfunction, showing 0 fuel in the tank and cause a check engine light to display. Upon doing some online investigation I discovered that this was a common occurrence in this make and model, and could be hidden by only leaving minimum fuel in the tank. Flash forward to today as I sit here with a +$900 bill from another dealership to replace the fuel pump/fuel gauge in order to remedy the situation. I am 100% positive they covered up this issue in order to not have to fix the problem on their own, and passed it on to me. What should have been a exciting experience getting a new vehicle has left a huge sour taste in my mouth and complete disgust with the dealership and its poor business ethics. More
by ryanhart840
Employees Worked With
Jeffery Niss
September 27, 2019
No customer service after the sale bought my car from these guys about a year ago. When I sat with finance the guy talked me into a warranty saying I could cancel it at any time and he bought my car from these guys about a year ago. When I sat with finance the guy talked me into a warranty saying I could cancel it at any time and he was different and if I needed anything he would be o. Top of it. I decided to post my car for sale about two months ago so wanted to cancel my warranty because I wasn’t driving it. I called probably fifteen times and kept getting the run around saying he was sitting with someone and he will call you back or what’s your email he said he will email you tonight. Never even got the guys name and every time I got an excuse. I understand he doesn’t make money off of me anymore but there needs to be a level of respect. I bought a new truck and if he would have handled it different I may have been a returning customer. I’m selling my car to someone tomorrow and called 5 times today saying he would call me and email me. I have received no form of contact. Update I finally talked to someone after calling over and over. They told me to come in with bill of sale and proof of pay off and they would cut me a check right away at the dealership so I did that and guess what. That’s right another lie!! They said it would take another 3-4 weeks. The finance guy wouldn’t even come out of his safe little office to talk to me. More
by Jo
Employees Worked With
Ghassan
September 05, 2019
Great and Easy Sales Process and Friendly Went back to Performance Ford Lincoln Bountiful after purchasing a SUV on Memorial Day. This time to trade in my 2001 F150. Worked with Don Mendoza Went back to Performance Ford Lincoln Bountiful after purchasing a SUV on Memorial Day. This time to trade in my 2001 F150. Worked with Don Mendoza a second time and he took care of all my questions and concerns. He really went out of his way to make sure my wife and kids were good and that we were happy with the truck we selected. We walked the parking lot and made sure all the likes and dislikes were covered. He then followed up with all the behind the scenes needs and even got popcorn for us. Thank you Don! Ghassan handled all the paper work and getting us the best rate and really was a pleasure when going through all the details of the payments and coverage of the vehicle. I will be recommending all of our friends in Salt Lake County to visit the Performance Ford Bountiful dealership as everyone was great to work with. This is the third vehicle our family has purchased from here and we will keep returning as it is worth the drive. Thank you! More
by allbusiness
Employees Worked With
Don Mendoza and Ghassan
August 31, 2019
Great Commitment to Excellence After looking at several other dealerships along the Wasatch Front, we decided to give Performance Ford a try. This was the best decision, as well as After looking at several other dealerships along the Wasatch Front, we decided to give Performance Ford a try. This was the best decision, as well as the absolute best car buying experience we have encountered. From the time we walked through the door, Andrew took great care of us. He gave us the time we needed to look at vehicles, test drive them, and make our decision. He did not pressure us and provided all of the figures up front. There was no back and forth and we were not given the standard "what can I do to get you into a vehicle today" or "what do I need to do to earn your business" or any of the other "standard" sales pitches, nor did we have to fill out paper work and provide personal information just to get a value for our trade-in or actual price of a new vehicle. I highly recommend Performance Ford and Andrew Uribe, When looking for a new vehicle, our first choice will always be Andrew Uribe at Performance Ford. Overall Great experience! More
by Dano5
Employees Worked With
Andrew Uribe
July 12, 2019
No respect for me or my time Went in to see a used truck. Let the saleswoman take my info even though she wasn’t listening to me. She asked my budget I said it doesn’t matter. She Went in to see a used truck. Let the saleswoman take my info even though she wasn’t listening to me. She asked my budget I said it doesn’t matter. She knew I was there to see one specific truck but still said we have trucks from $30k to $100k so I need to know your ceiling price. I said no you don’t and expressed I wanted to just look at the truck. She brought the manager over to me and I explained I just wanted to see the truck and not drive it. She went to get the keys and disappeared for over 15 min. I left without ever seeing her again, she had my cell phone number and didn’t even call. No respect for me or my time. What a joke! More
by Mg743
Employees Worked With
Anthony Montanez
June 24, 2019
Didn’t fix the problem I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems t I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems to hunt for gears when coming to a stop. Performance Ford scanned the computer for trouble codes, reprogrammed the transmission for some recall, and that’s it; their diagnostic testing was to scan the computer for trouble codes. Didn’t even attempt to address the growling noise. And then they acted like I should be happy that the reprogrammed transmission was a recall and therefore under warranty. When I asked about the noise in the transmission, they just shrugged. Apparently, if the computer doesn’t know what is wrong, neither do they. I guess I am just supposed to drive it until catastrophic failure reveals the source of the loud growling noise…? More
by Quinntheeskimo
Employees Worked With
Nicolas McRae
May 25, 2019
Great Service and Great Staff ... look for Anthony Me and my husband has a good experience while looking for a ford car we like, specially when Anthony came to help us. His very helpful, friendly... N Me and my husband has a good experience while looking for a ford car we like, specially when Anthony came to help us. His very helpful, friendly... Not like the other sales person we met before they’re not good.. Mr. Anthony not only an excellent but outstanding service he did for us... More
by EdM2019
Employees Worked With
Anthony Montanez
