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Performance Ford Lincoln
Randolph, NJ
2,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 26, 2016
Very professional Jimmy did all that i asked of him to find me the car that i wanted, Joe was very helpful in setting up my car with the phone and making sure i knew ho Jimmy did all that i asked of him to find me the car that i wanted, Joe was very helpful in setting up my car with the phone and making sure i knew how to work things before i left and that i could call him if i had any questions More
by askmelor
Employees Worked With
Jimmie Whorley, Joe Boscarino, Mary Vanderbrink, Michael Lapshanski
September 04, 2016
Friendly and thoughtful service. Very happy repeat customer! I walked into the dealership on a Friday night looking for a Ford Explorer and met with Lou who could not have been a better brand ambassador for the I walked into the dealership on a Friday night looking for a Ford Explorer and met with Lou who could not have been a better brand ambassador for the Performance Ford Lincoln team. He was very nice and accommodating, and really made the experience a pleasant one. Both he and Ed, the sales manager, really went above and beyond to find the right truck for me. Unlike most dealerships, the team at Performance Ford spent a lot of time talking to me about what I wanted. Lou and Ed put a lot of time and effort into my trip and helped me get a great deal on a brand new, fully loaded truck. I can't say enough about how comfortable they made the process for me - totally different from past experiences at other dealerships! I am already a repeat customer and will be coming back in a few months for another lease! Thank you Lou and Ed!! More
by Hughes
Employees Worked With
Ed Rodriguez, Joe Boscarino, Louis Ireland
August 26, 2016
Simply Unprofessional... I was looking for a Lincoln MKX, met Dan, had many questions as most people do and when I decided to move forward he took 2 days to respond to my emai I was looking for a Lincoln MKX, met Dan, had many questions as most people do and when I decided to move forward he took 2 days to respond to my email with saying: "we had "behind the scenes" Lincoln dealer cash that was being applied to the original proposal, and that has since gone away. I apologize for the miscommunication on my part, and for the inability to move forward with a deal". Sounds a little shady if you ask me... I can't believe the way I was treated as a potential customer by this dealership! I will never buy a car from here or recommend it to friends and family. Mangement is a joke and Lincoln Corporate should be appalled by the way their luxury brand is being represented.... More
by unhappycustomer
Employees Worked With
Dan Schondra
August 11, 2016
For me the best This, the second purchase from Performance Ford Lincoln was completed by very professional and knowledgeable people. The experience with the first pur This, the second purchase from Performance Ford Lincoln was completed by very professional and knowledgeable people. The experience with the first purchase and service was great and was the basis for the return for the second vehicle. The facility is way above the norm in presenting product and service. Mr. Jimmie Whorley, Luke Bangiadino, and Joe Boscarino were all excellent to talk to and get a very thorough explanation of the purchase and operation of the new vehicle. Walt S. More
by Walt S.
Employees Worked With
Ed Rodriguez, Jimmie Whorley, Joe Boscarino, Jessie Siery, Mary Vanderbrink, Michael Lapshanski, Danielle Labady, Luke Bangiardino
August 03, 2016
Pure Professionals I found the vehicle I was interested in via the internet and I came to the dealership on a cold call for a test drive on a Saturday. I was paired up I found the vehicle I was interested in via the internet and I came to the dealership on a cold call for a test drive on a Saturday. I was paired up with Adrian. After a successful test drive, Adrian was very patient and professional with all my questions and concerns. Adrian went above and beyond to help me take delivery of a fantastic car! Joe Boscarino was also very helpful in getting me to understand all the bells and whistles of my purchase. More
by Shoreman22
Employees Worked With
Joe Boscarino, Adrian Tsegai
July 25, 2016
A Fantastic Buying Experience Absolutely phenomenal service! From the top down everyone was extremely knowledgeable and professional. They treat you like family and will work with Absolutely phenomenal service! From the top down everyone was extremely knowledgeable and professional. They treat you like family and will work with you to find exactly what you want. If you are looking for a new/used vehicle this should be the first place you go! No one beats Performance Ford Lincoln. More
by Matt D.
Employees Worked With
Ed Rodriguez, Jimmie Whorley, Joe Boscarino, Luke Bangiardino
July 22, 2016
Friendly and effecient Friendly and very helpful. Second vehicle we have purchased there and will do so again. Love our new Ford Edge and love the free oil changes ! Friendly and very helpful. Second vehicle we have purchased there and will do so again. Love our new Ford Edge and love the free oil changes ! More
by catherine Millian
Employees Worked With
Joe Boscarino
July 22, 2016
New explorer I purchased a new explorer from dan. Everyone we worked with was friendly and knowledgable and made the whole process easy. I would recommend dan to I purchased a new explorer from dan. Everyone we worked with was friendly and knowledgable and made the whole process easy. I would recommend dan to anyone looking for a new ford or Lincoln. More
by Mike
Employees Worked With
Joe Boscarino, Doug Raleigh, Dan Schondra
July 07, 2016
Terrible Buying Experience I was car shopping for approximately 3 weeks and visited several dealerships in the area. We visited Performance Ford to test drive and hopefully purc I was car shopping for approximately 3 weeks and visited several dealerships in the area. We visited Performance Ford to test drive and hopefully purchase a used Ford Edge. The vehicle was in excellent condition and drove very well - I was very impressed by the vehicle itself. We agreed to a price and were in the process of signing paperwork when I learned that what the salesperson and I agreed upon was different at signing. Unfortunately, the salesperson went on vacation the following day so we tried to work with management to come to an agreement without success. Not only did we back out of the agreement but when trying to have our deposit returned to us (we gave cash and a credit card) within a 1 hour time period, we were unable to get it back until over a week later (the excuses and extensive hassle was beyond unsatisfactory). We called daily to inquire when we would be getting our deposit back; I was constantly given excuses as to why the check wasn't ready or if there was anyway we could work out an agreeable price. It was very obvious that they were stalling to return our deposit (in hopes to salvage the sale, no doubt) and acted as if they couldn't be bothered assisting us. Performance Ford is the epitome of not only a poor buying experience but unacceptable customer service. In short, a shady and sleazy dealership... I learned 2 things that day: DO NOT give a deposit in cash and DO NOT buy a car from Performance Ford of Randolph NJ. If you want a positive and pleasant experience where customer service is actually practiced, go to Salerno Duane of Summit. It’s worth the drive without the hassle... More
by dms1099
Employees Worked With
Ed Rodriguez, Tom Pucco
July 06, 2016
Sales Department was excellent!! Just leased my second vehicle from Performance Ford. All employees were very helpful and worked with me to find the right vehicle that fit my budget. Just leased my second vehicle from Performance Ford. All employees were very helpful and worked with me to find the right vehicle that fit my budget. I will be back again and highly recommend going there! More
by Michele28
Employees Worked With
Jim Brandberry, Joe Boscarino
