
Performance Ford Lincoln
Randolph, NJ
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Great service and an easy deal Excellent service when shopping for my new Fusion. They didn't have the exact car that I wanted on the lot but were able to let me test drive a compar Excellent service when shopping for my new Fusion. They didn't have the exact car that I wanted on the lot but were able to let me test drive a comparable vehicle before getting the car I wanted from their remote lot. During negotiations, there were no games and my salesman, Ed Z., did everything he could to give me the best price. Every incentive was applied correctly including one that I didn't even know I was eligible for. The terms were settled quickly and the turnaround to get the car was quicker than anticipated. Their credit department also didn't try to pull any fast ones such as screwing slightly with the terms after they were agreed to which I have experienced at other dealerships. The Delivery Coordinator, Joseph Boscarino, made sure to go over the things I needed to know while respecting that I've had plenty of experience with Ford's infotainment systems so I didn't need to have everything explained to me. Overall, a great experience and I look forward to doing another transaction with them again. More
Great Buying Experience Very impressed with all of the staff interactions aided by a very professional and smooth buying process - would highly recommend this dealership to o Very impressed with all of the staff interactions aided by a very professional and smooth buying process - would highly recommend this dealership to others. Thank You More
Lincoln MKX We were shopping for a new suv and I loved the MKX. We ordered it on 11/7/15 and it was going to be 8-10 weeks. We took deliver last night and I am s We were shopping for a new suv and I loved the MKX. We ordered it on 11/7/15 and it was going to be 8-10 weeks. We took deliver last night and I am so happy since it came for my birthday ! Great gift and just in time to show it off during the holidays. Jim in sale, Carlos in finance and Joe who showed me all the new bells and whistles were terrific. I am very pleased in all the areas of purchasing my car. This was a seamless purchase too. Great job guys ! Thanks again !!!! More
My Christmas Present My husband surprised me by taking me to Performance Ford Lincoln in Randolph to trade in my 2011 Fusion for a newer model. We were greeted by Will Le My husband surprised me by taking me to Performance Ford Lincoln in Randolph to trade in my 2011 Fusion for a newer model. We were greeted by Will LeGault who was friendly, smart and efficient. After looking at the 2014 Fusion on the showroom floor, we worked with Will to get a price we found acceptable. He was patient and never pushy. After we decided to the purchase the car, we sat with Joe in the Finance department who was also pretty terrific. Finally, we were introduced to Joe Boscarino who gave us all the information and tutorials on operating the vehicle. He was also great at his job. All around, the people we met at this dealership were friendly and attentive. I recommend this dealership and the Ford family of automobiles. More
happy I always hated car dealers walked in with the attitude but i was wrong everybody was helpful told them where i needed to be at and which vehicle i wan I always hated car dealers walked in with the attitude but i was wrong everybody was helpful told them where i needed to be at and which vehicle i wanted with no hassles everybody was excellent. More
Purchase a new Lincoln MKX My experience was exceptional , my sale person John Troya who I met Dec. 1 the MKX I wanted was not on the lot so he founded it for me in 3 days My experience was exceptional , my sale person John Troya who I met Dec. 1 the MKX I wanted was not on the lot so he founded it for me in 3 days I was expecting a week or 2 wait. I was very impressed when he called me and said he has the MKX . Joe (the man) he was the last person I met before I left the dealership when you meet Joe you will see why I called him (the man) he when though every feature my MKX has after his brief training I was happy with my purchase. More
Most pleasant car buying experience ever This was the most pleasant car buying experience ever. All of our past experiences with other car dealers was a nightmare. The salesmen were not hover This was the most pleasant car buying experience ever. All of our past experiences with other car dealers was a nightmare. The salesmen were not hovering over you and trying to pressure you to buy a car now. The salesman, Jimmie Whorley was the most experienced car salesman I have met. He truly knows a lot about the cars he is selling. I am a car guy and tend to ask a lot of technical questions. Jimmy answered all my questions without hesitation. Our experience ended with Joe Boscarino, delivery coordinator, who explained how to use all the high tech features, especially the on screen and navigation features. This was very helpful. More
Top Notch Dealership From my sales person Stacey, to the Paul in finance, and the final stop with Joe the delivery coordinator, everyone was professional, courteous, and m From my sales person Stacey, to the Paul in finance, and the final stop with Joe the delivery coordinator, everyone was professional, courteous, and most import no pressure. They all spent whatever time was necessary to find me the car I desired at a fair price. More
Purchase of new Explorer Had a wonderful experience buying a new Explorer. Staff greeted me warmly, walked me through the process, took me on a test drive. They gave me a fa Had a wonderful experience buying a new Explorer. Staff greeted me warmly, walked me through the process, took me on a test drive. They gave me a fair price on my trade in. Financing process went very smoothly. And at the end they spent a lot of time going over all the features of the car, in the car, showing me how to set things up, what all the buttons were for etc. More
Awesome Experience! Great experience, no pressure, no hassle. My first time buying a FORD (it's been GM and Audi the last few times) and this was easier than both. The Great experience, no pressure, no hassle. My first time buying a FORD (it's been GM and Audi the last few times) and this was easier than both. The sales process was easy and competitive, financing and delivery were both great. Less than 3 hours from the time I walked in to test drive to the time I left with the Expedition! More