Performance Ford Lincoln

Great experience purchasing a new vehicle Everyone on the staff was great and made the experience of purchasing a new vehicle easy and stress free. From Stacey my Sales Associate, to the Manag Everyone on the staff was great and made the experience of purchasing a new vehicle easy and stress free. From Stacey my Sales Associate, to the Manager Ed, to the General Manager Chris, to the Business Manager Matt, everyone was extremely professional, caring, hard working. The experience was great and I love my new truck! I will never buy a Ford from any other dealership. More

Best Car Experience My wife & I had a great experience at Performance Ford/Lincoln in Randolph, NJ. We went in to the dealership to look at some Lincolns for a possible My wife & I had a great experience at Performance Ford/Lincoln in Randolph, NJ. We went in to the dealership to look at some Lincolns for a possible lease in the next few months, but we were treated so well and not given the "too often" received the best offer, then another offer, etc. that we left with a new car leased & received that day. What really impressed us was the true desire on the part of everyone we met there to help us make the deal we wanted. Everyone kept saying helpful, informative things and met our every request. It was the best car buying/leasing experience we have had, and I strongly recommend others check them out. More

A No Pressure Purchase We had done our research on line and decided to purchase a 2014 Ford Escape with a 2.0 liter engine. We went to Performance Ford and met salesman Eddi We had done our research on line and decided to purchase a 2014 Ford Escape with a 2.0 liter engine. We went to Performance Ford and met salesman Eddie Zalenski. He listen to what "perks" we wanted (2.0 liter engine and light color interior). We didn't want or need all the extra's of the new generation vehicle. Eddie Z couldn't find an escape to match in their inventory but found one for us in NY state. They picked up the Escape SE and had it prep and ready for us within two days. Business Manager Matthew Daspin completed the financing paperwork quickly and painlessly. Joe Boscarino the Delivery Coordinator took his time showing us all the new gadgets in our new Escape and set up our cell phone with the Ford Sync. Everyone took their time making sure we were comfortable with and understood all aspects of our new purchase. It's a dealership that genuinely seems to want to please you now and also have you come back for a future purchase. More

Painless car buying experience Purchased a used CPO 2012 Ford F150. My salesman, Jim Brandeberry, gave me a great deal on the truck. He was very professional and satisfied all my Purchased a used CPO 2012 Ford F150. My salesman, Jim Brandeberry, gave me a great deal on the truck. He was very professional and satisfied all my needs. I know you would rather go to the dentist then go deal with the car buying process, but go see Jim next time..........it was painless! More

"Very Good Experience" Let's start with my salesman...Jim Brandeberry, not your "typical" salesman which was good for me.Jim was knowledgeable and friendly with a no pressur Let's start with my salesman...Jim Brandeberry, not your "typical" salesman which was good for me.Jim was knowledgeable and friendly with a no pressure approach which was what I wanted. I am now driving a 2014 Ford Fusion at a great price...YAY!! Next up, of course there's always a lot of paper work to sign so that part "is what it is". Matt Daspin was friendly and thorough so I had a good experience with him. Now we get to Joe Boscarino, the Delivery Coordinator. Absolute pleasure to deal with. Joe is very knowledgeable and down to earth. He went over the functions of the vehicle and he synced(?) up my phone which I tested tonight and I have to say it's flipping AWESOME!! My overall experience with Performance was excellent and I will definitely recommend this dealership. I hope Jim will still be there in 3 years because God willing, I will be back. Thanks Guys!! More

Great Experience Purchased a 2015 Ford Explorer Sport. It was a pleasure dealing with Jim Bandeberry and Joe Boscarino. Everything was handled to our satisfaction. Bot Purchased a 2015 Ford Explorer Sport. It was a pleasure dealing with Jim Bandeberry and Joe Boscarino. Everything was handled to our satisfaction. Both are very knowledgeable and professional and would recommend Performance. More

Wonderful Experience Today my wife and I purchased a new 2013 Ford Expedition. Korey and the sales management team worked with us until we reached an agreement. Matt and Today my wife and I purchased a new 2013 Ford Expedition. Korey and the sales management team worked with us until we reached an agreement. Matt and Joe finalized the financing and overview of the car's functionality with clarity and efficiency. I would most certainly recommend Performance Ford. More

Worth the trip! My extensive search for a 2014 Ford Edge Sport AWD (Black) led me to Performance Ford Lincoln. A few emails with the sales team and I had a great quo My extensive search for a 2014 Ford Edge Sport AWD (Black) led me to Performance Ford Lincoln. A few emails with the sales team and I had a great quote in hand. The staff was professional and dealt with some discrepancies in pricing in a professional manner, to my full satisfaction. Vehicle was prepped, and with a full tank of gas my son and I had a great 45 mile drive home, thoroughly enjoying the new Edge Sport. Thanks to Stavros, Joe and Matt for making it a great experience. Would recommend to family and friends. More

My Fourth Ford I'm driving my fourth Ford not just because I think they make a quality car, but because the staff at Performance Ford is top notch. They are knowled I'm driving my fourth Ford not just because I think they make a quality car, but because the staff at Performance Ford is top notch. They are knowledgeable, upfront, and professional. Jimmie Whorley and Matt Daspin never pressured me and both were extremely patient and friendly. They answered all my questions and made me feel confident in my decision to purchase yet another Ford. I highly recommend Performance Ford to anyone looking to purchase a new vehicle. I know that I will be going back again at the end of this lease!!!!! More

Poor quality work Service Department review only (Sales Dept. was excellent). I brought in my new car for three things and none of them were performed well or even a Service Department review only (Sales Dept. was excellent). I brought in my new car for three things and none of them were performed well or even appropriately. Engine Failure (for the 2nd time), car pulling right (coasting & braking), paint chip near tail lens assembly. The Engine Failure wasn't conclusively diagnosed the first time so nothing was done other than an on-board diagnostic. The second time they determined it was the sound Symposer. When the Service Rep called to notify me that this portion of the repair was diagnosed, she did not know what was actually being fixed and when I picked up the car, the part that was replaced (Sound Symposer) did not work. Ford has subsequently identified a recall for the wiring harness to fix the Engine Failure. The fix for the car pulling right was that there was rust on the brake rotor and they turned the rotor (which I don't find to be a plausible cause on a new car). The result is that the brakes now rub and squeal and the car still pulls right. The paint chips were excellently repaired. The reason for the paint chipping was that the tail lens assembly is in contact with the body. The assembly was replaced such that it was in contact on another place and is subsequently chipping again. I'm not sure how a service department is supposed to be run but I would assume that a supervisory mechanic would review the diagnosis and final repair. This sincerely doubt that this was not done. I would also expect the the Service Rep. would know what repair was done if they are expected to address the Customer with the results of the service that was performed. As a side note, I've completed two surveys for Ford voicing my displeasure but have not been contact in over a month. Bottom Line: Performance needs to take a hard look at how their Service Department is run. Although the Service Rep. was cordial, it doesn't make up for a poor level of competence in diagnosing, reviewing repairs and explaining the service performed to the Customer. More