Performance Ford Lincoln

We had problems with our 2012 Lincoln MKX from moment one, but everyone at the dealership worked to correct everything as quickly and as easily for us as possible, providing tow service for the vehicle a one, but everyone at the dealership worked to correct everything as quickly and as easily for us as possible, providing tow service for the vehicle and a loaner car and fixing the problem. Everyone was extremely courteous and apologetic. More

I was very satisfied with my entire experience at Performance Ford/Lincoln in Randolph. Everyone was very professional, helpful and likeable. I never felt pressured into doing something I didn't want Performance Ford/Lincoln in Randolph. Everyone was very professional, helpful and likeable. I never felt pressured into doing something I didn't want to do. More

I dealt with a number of people at this Ford dealership and I cannot tell you how pleased I was with the service. Every single person I was in touch with at this dealership was friendly, courteous and wen and I cannot tell you how pleased I was with the service. Every single person I was in touch with at this dealership was friendly, courteous and went out of their way to make you feel comfortable. This was the most enjoyable experience buying/leasing a car that I have ever experienced. I never thought that I would say that about a dealership! From my salesperson, Steve to Chris in Finance to Brian showing me all about my car to Scott in Service the service was fantastic! There was a small scratch on my front bumper that Brian noticed. Since I had a time crunch the day I bought my car and took it home, Steve had my car picked up the next day, they replaced the bumper and he had the car brought back to me after hours so I had it to use the next day to go to work. I would not hesitate to send people to this dealership and I would go back again myself to get another car. More

In looking for a Ford Edge, Performance was one of the dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. O dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. Of the several dealerships I contacted, ONLY Performance was quick to respond, thorough in follow-up and no too pushy in making sure my needs were being met. I was asked several times if there was anything more they could do to assist me with my purchase. When I arrived onsite I was met by Steve Silverstein. I would have no problem recommending him to any of my friends or family. He was professional and detailed. Although car dealerships can be stressful for those of us not in the business, he was easy to communicate and work with. He made my experience as easy as possible, yet made sure I was getting what I wanted. I appreciated his candor regarding the various models, options, and my pricing options. When it is time for me to purchase another car, I would return to Performance and would hope to work with Steve again. More

dealer is terrible brought car for service they did not perform service then told me they did, actully gave me invoice that said service was performed but it was not,, Asked to talk with owner was told not perform service then told me they did, actully gave me invoice that said service was performed but it was not,, Asked to talk with owner was told not aloowed to talk to owner More

In looking for a new car I was impressed with how well Steve helped negotiate the transaction. Steve was easy to talk to, easy to reach out to and was willing to work with me when it came to the pricing. Steve helped negotiate the transaction. Steve was easy to talk to, easy to reach out to and was willing to work with me when it came to the pricing. I was very impressed when he even did a follow up call a day later after having taken the vehicle home. Brian was extremely knowledgeable about all the tech in the new car. I was very happy and impressed that he was able to go over EVERYTHING with me. He was friendly and was eager to go over everything which made the experience for me excellent. Overall, I was extremely happy with the staff and also the final outcome, my brand new car at an affordable price. More

I walked into performance Ford just to look and check prices on the vehicle that I was interested in. I have been a loyal Ford driver for many years. They make a quality product that lasts. I was approa prices on the vehicle that I was interested in. I have been a loyal Ford driver for many years. They make a quality product that lasts. I was approached by Steve Silverstein who was very customer service minded as well as friendly. I stated that I was only looking and was undecided as to which car I wanted to purchase. We sat down and Steve gave me all the facts and figures I needed as well as a test drive. I walked out that day feeling no pressure. A few days later Steve followed up with me and just to touch base as to where I stood with buying a car. Because I research any purchase I make to death Steve had to do a lot of follow up. He also took the time text me and called me just to inquire about how myself and my family did during tropical storm Sandy. Being in the service industry myself I was impressed with Steve. I feel that not only did I receive a fair price but was treated very well and I am looking forward to doing business with Performance Ford and Steve Bill Monahan More

Great dealership, Great price.. I hope Peter Montanavo hooks me up with the new 2013 lincon mkz next year? They sold me the car and closed on it even though they didn't have power beacause of Sany the sto hooks me up with the new 2013 lincon mkz next year? They sold me the car and closed on it even though they didn't have power beacause of Sany the storm... Thanks guys... More

My husband and I really dont enjoy buying cars...its always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impr always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impressed he was with Doug. He said that it was the first time a salesperson "just talked" and "listened" without trying to force a car down his throat. He was shocked that him and Doug actually had a conversation where Doug listened to what my husband wanted. He was very impressed to say the least...After I got my truck I went down and Brian spent so much time going over every detail (very patient) on my new truck and all the gadgets. What I also noticed when we went to meet Brian to go over everything is that almost every salesperson came up to my husband and asked how the suprise went and asked me how I liked my truck. You have a wonderful staff there and we will probably be buying another vechile in the next year and will definitely go there again. Thank you for a wonderful experience!!! Chuck and Maria Lyons More

Salesman Kevin Dean was very accomodating and followed through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and in through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and instructions given by Brian Telesz were completed with ease. His knowledge of the computer systems put my wife at ease and enabled her to use the sytem immediately. All and all this was agreat experience. More