
Performance Ford Lincoln
Randolph, NJ
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Performance Ford is terrible! I always went there when it was Trebour and they always did a great job and made me feel like family. I was devistated when I found out that Trebour closed, but when I was due f was Trebour and they always did a great job and made me feel like family. I was devistated when I found out that Trebour closed, but when I was due for an oil change I decided to keep an open mind and try out Performance. I went there and they charged me $64 dollars, didn't even do the work they said they were going to do, and they removed my Trebour plate frames and replaced them with theirs. My oil was over 1 quart below the full line, my tires weren't rotated, and none of my fluids were even topped off! They tried to tell me that "Hey, at least your car looks clean!" (Meaning they did a shitty job vaccuuming the inside, and the outside was untouched) What is better...having a car that looks clean or having a car that is safe?????? They refused to give me a refund. I will never go back there. The people there were rude and the service was awful. DON"T GO TO PERFORMANCE FORD!!! More
We have been dealing with Trebour for close to 18 years and this is the best Ford dealer in Morris County. We have gone to other dealers in the area and Trbour consistently gets our business. The Sales and and this is the best Ford dealer in Morris County. We have gone to other dealers in the area and Trbour consistently gets our business. The Sales and service departments are easy and a pleasure to deal with. More
They have deceptive practices and not a good dealership when it come to returning good faith deposits that said they would return if they were not able to meet the agreed upon terms especially when they kn when it come to returning good faith deposits that said they would return if they were not able to meet the agreed upon terms especially when they know that the deal was not right and the buyers order criteria not met also the date of the buyer orders not are not the same day you sign them this practice is deceptive and makes it appear that you have enterd an agreement longer then it actually was this maybe to dupe you under the consumer right to cancell a contarct within sopmany business days--also they refuse to answer the Better Business Bureau of New Jerasey's request about compliants against them,they also seem not to care that you were / are a customer Sales manager is the owners son and very arrogant when things do not go is way. More