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Performance Ford Lincoln
Randolph, NJ
2,559 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2022
Anthony was great jovani was excellent. Got the bronco for a great price, finance could have been better in the way of customer service. Finance person was insulting- offered higher than a Got the bronco for a great price, finance could have been better in the way of customer service. Finance person was insulting- offered higher than average interest rate and refused to allow one days time to investigate buying options after we waited one year for this Bronco. More
by Diosso55
Employees Worked With
Anthony Lamanna, Jovani Mercado, David Malafatopulos, Julian Perez
September 13, 2022
Low quality dealership sales process. .. #1 - Arrived to look at an F-150 that was clearly advertised as certified, for an asking price $40,900. After sitting down with the salesman, h .. #1 - Arrived to look at an F-150 that was clearly advertised as certified, for an asking price $40,900. After sitting down with the salesman, he indicated that the sales price was indeed 40,900, but if I "wanted it to be certified", it's an extra $1100.00. Also, this is in addition to their dealer fee of $750.00 plus tax, title, and tags. Essentially, they advertise the vehicle as certified, for a set price, then tell the customer if they want it certified it's more money. Typical DIRTY sales tactics. #2 - Be aware - they ask top dollar for the vehicles in their inventory and offer no flexibility on pricing, yet will only offer wholesale price for your trade-in (that means that they will offer lower than the lowest KBB "trade in value", even if your vehicle is in "excellent" condition). Fine example of a car dealership taking advantage of consumers in difficult market conditions. More
by dscherrle
Employees Worked With
David Morante
September 12, 2022
Dropped my car off for an oil change and to diagnose a problem with back tires and some vibrations and noise in the front. Got a call in the afternoon from dealership and was told that I need to buy a ne problem with back tires and some vibrations and noise in the front. Got a call in the afternoon from dealership and was told that I need to buy a new tire for the back and after I buy the tire then they will be able to diagnose an issue with noise in the front - really? There are no spare tires or wheels in the dealership to put on the back and diagnose the problem. Anyway, it seemed like the person I spoke to was only interested in selling me the tire. I told them to do the oil change and that's it. I got my car back and it looks like they didn't even bother checking my air filter or my cabin filter, and I seriously doubt that the oil was changed because they didn't even change the window sticker for the oil change and the oil doesn't look quite right. This was a very disappointing experience considering the fact that I purchased the car at this dealership and always serviced it there along with my other Ford vehicle. More
by Mike
Employees Worked With
Jason Shook
