Performance Honda Bountiful

This car dealership needs to be put down. They have the most inconsiderate people working here to start off with. They let me drive off with a vehicle and told me I didnt have to pay anything on it yet bcu most inconsiderate people working here to start off with. They let me drive off with a vehicle and told me I didnt have to pay anything on it yet bcuz it had to be approved first, well i wasnt contacted for a week and then when I did come in I signed all the paperwork finalized everything and got my hand shook and applauded on my first car buying I was told I could bring the down payment in a few days and I had a tragedy happen and the second I didnt answer THEY LITERALLY STARTED THREATENING ME! It didnt just happen once either. So once they came and took the car back from me forcefully I plead with them to have them hold the car if I came in and dropped more than half the down payment to do so bcuz I had just had my father die and i had to pay for it so i didnt have the last couple hundred dollars left on the down payment and they said to me " we are not holding the car. Bring in all the money no ifs, ands, or buts." And then they sold my car the next day! I literally loath this place and these people for robbing me of the car I fell in love with... I wish I didnt even have to give them one star!.. More

Buyer beware, lairs and thieves work here. I bought a 2019 dodge Ram and it had a few minor repairs it needed and the sales guy Kevin told me don't worry it has a 3 year/36,000 factory warrant I bought a 2019 dodge Ram and it had a few minor repairs it needed and the sales guy Kevin told me don't worry it has a 3 year/36,000 factory warranty. So I bought a extended warranty as well . Took the truck to the shop to get repaired and I find out the truck is from Canada and the warranty is not good in the US. I called the dealer and they basically said sorry but not our problem, use you extended warranty, so I tried that and I cant use that either. So they lied about the factory warranty and sold me an extended warranty that I cant use. So talked to TJ or DJ the GM (complete joke of a manager and has no customer service skills) He said we will work this out, so after a few phones calls and text messages I think he is actually going to make it right, But now he will not respond to any messages. But on my BBB complaint he put that he would work with me. Stay away from these guys ( Kevin and TJ) not good people very dishonest and as soon as they make the sale they forget who you are. Check their reviews on Google and Facebook and you will see what I mean. All these guys had to do is step up and fix two things and problem solved. I wish I could do more to tell people how bad this car lot is and I will tell everyone and use every forum I can to get the word out about what a terrible place this is and how poor the salesman and management are. More

NEVER BUY CAR FROM HIM He apparently lied about the existence of a false bottom for the engine. ‘Out the door’ for the Bradley meant never including the registration fee so He apparently lied about the existence of a false bottom for the engine. ‘Out the door’ for the Bradley meant never including the registration fee so you would have to pay extra just 3 seconds before you give them your card or so. He will not give you the spare key because he gave you a discount on the car where EVERY DEALERSHIP OFFERS DISCOUNT FOR SURE. The engine BROKE after a week, the car was almost brand new which was 2019 civic with 6000 miles. Smoke keeps coming out from the bumper and antifreeze was leaking. He ignores all my calls and messages then finally reached out on Sunday, then he will be extremely mad at you because it is his dayoff. I called the office almost every day, but NEVER connect me to the salesman and told me the manager will be calling me shortly but never heard back. I just can’t believe MY CAR ENGINE BROKE AFTER FEW WEEKS which i haven't even drived for more than a week. He will be super nice, friendly and tell you all lies before you buy this car, then will COMPLETLEY IGNORE if you bring up with even small issues which will cause bigger in the near future. More

Extra Care by Performance Honda Bountiful We purchased a 2019 CR-V from Performance Honda in February 2020. The car developed a burning smell that concerned us. We called Performace Honda an We purchased a 2019 CR-V from Performance Honda in February 2020. The car developed a burning smell that concerned us. We called Performace Honda and they picked up our car at our home to check for problems. The smell came from a plastic bag that we picked up while driving. They did a complete test and inspection of our car and returned it to our home at no charge for the service and inspection. Buying our car from Performance Honda Bountiful is one of the best decisions we’ve made. We recommend them to anyone looking to buy a used or new car. More

Not necessary work done and did not explain to women what wa My daughter and I went there for my car oil change and her immesions and license renewal. Tyler comes and says you need transmission, brake ,etc work My daughter and I went there for my car oil change and her immesions and license renewal. Tyler comes and says you need transmission, brake ,etc work done $497, we’re hearing 49.7. She said ok just as well do it. This is a 2018 Honda Pilot bought a year ago from, then. She ends up with a bill of over 600.00 dollars for flushes and etc. what!, my 2014 has never had that done, and her 1998 that was totaled never had that work done. Did they sell us a bad car or did we just get ripped off? Needless to say they lost our service and wishing we could get out of bumper to bumper insurance we’re paying for and will probably never see help or a dime back on that in the future. More

Great service & sales Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Very friendly. i purchased a used vehicle and the purchase process was painless. I've used their service department ever sense. I Would highly recommend both sales & service More

Tyler is the King of Service I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oi I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oil change, I waited for it, done in 45 minutes, Tyler texted me that it was ready, and I was out of there. I got to hang out in the waiting room, make some work calls, drink a soda, and I'm gone. Oh, and it was covered by the package, which is also cool. My wife bought a VW, which is another story, but their service department is the complete opposite. Thanks Performance Honda! More

Performance Honda Bountiful has been terrific! Kevin Burns made my recent auto purchase an actual pleasure. He was knowledgeable, patient, friendly and helpful as well as professional and fair. Tyler in Burns made my recent auto purchase an actual pleasure. He was knowledgeable, patient, friendly and helpful as well as professional and fair. Tyler in service was also great. Overall a really outstanding customer service experience. More

A Great Place to Purchase a Vehicle We would highly recommend Performance Honda Bountiful. In brief, after having a bad experience with a different Honda dealership, we were contact by We would highly recommend Performance Honda Bountiful. In brief, after having a bad experience with a different Honda dealership, we were contact by Brooks Alger of Performance Honda. Brooks worked with us to get us exactly what we wanted at a price we could afford. He was pleasant and professional. Brooks delivered on everything he committed to. The Finance Manager (Roland Goodrich) was equally pleasant and professional. The experience was so positive, I wish I could purchase another car. More

Sergio been there on more than one occasion Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any More