Performance Honda Bountiful

Employees at this dealership were all very friendly. I received a fair price for my trade-in. the Toyota Avalon, that I purchased was not very clean when they delivered it to me. The door jams were dirt I received a fair price for my trade-in. the Toyota Avalon, that I purchased was not very clean when they delivered it to me. The door jams were dirty. Some of the drink cup holders had crap in them. Quite unprofessional in that regard, otherwise they were very professional. More

Thank you, Performance Honda especially Steve (Sales Manager) and Jono in sales, Josh in finance and Sergio in service. I will not go into detail, but I wanted to share what a compassionate and understa Manager) and Jono in sales, Josh in finance and Sergio in service. I will not go into detail, but I wanted to share what a compassionate and understanding group they are. They all took what I considered to be a major financial loss and made it right. They have gained a customer for life, and I will refer them with 5 STARS. More

First of all, we were referred to Performance Honda by Costco's car buying service. I can say that Tyler was great to work with, but their finance department was slow to get the payoffs for our new car an Costco's car buying service. I can say that Tyler was great to work with, but their finance department was slow to get the payoffs for our new car and our trade-off sent in...and in reality, I am still in the process of getting our trade-in paid off....almost 2 weeks later. Also, the bumper on our new car was damaged in transit (after a 3 month wait), and this resulted in another 11 days in the shop before we actually took possession of the vehicle. It took them 3 tries to get the vehicle up to par along with several odd internal issues that needed fixed. So, after my experience, I would not shop here again, not even on a bet! More

If I could give Performance Honda 1 Million stars I would. The sales and finance staff here are amazing. Mark Poon was an amazing salesman going out of his way to make sure we were getting the proper h would. The sales and finance staff here are amazing. Mark Poon was an amazing salesman going out of his way to make sure we were getting the proper help we needed, even when he was not working. Josh Tanner in finance hustled for us to get us the best rate and down payment possible. The devotion of these two individuals help us get my wife into her dream vehicle, I can’t thank them enough. More

Ryan Garcia was excellent. He answered all our questions, was extremely courteous, and was happy to help when we had a follow-up. As for our CRV, it looks like it will be an ex He answered all our questions, was extremely courteous, and was happy to help when we had a follow-up. As for our CRV, it looks like it will be an exceptional car. More

Absolutely wonderful experience with sales associate Kevin Burns. After looking at a couple cars and being unsure he gave me a call the next day with a car they’d just taken in. It was exactly what I wa Kevin Burns. After looking at a couple cars and being unsure he gave me a call the next day with a car they’d just taken in. It was exactly what I was looking for and fit my little family perfectly. During the signing process he was extremely accommodating and helpful. Big thank you! More

Dealership threatened to repo vehicle 5 days before Christmas due to their mistakes: I have bought new vehicles from performance Honda in the past but my lease buyout experience was so poor that I w Christmas due to their mistakes: I have bought new vehicles from performance Honda in the past but my lease buyout experience was so poor that I will not be going back nor can I recommend them to others. I had a vehicle with a lease that was set to end June 2022 and I decided to buy it. Long story short, they ended my lease (that was paid through the middle of January 2022) before the credit union had processed my loan. They then proceeded to call me daily, demanding the check and telling me to call the credit union and "apply pressure" to speed up the loan process. The Monday before Christmas an employee (that we did not work with) called my wife and yelled at her then proceeded to threaten to repossess the vehicle. This was all within a 2 week period. More

Really???? You kept me waiting for 40 minutes this morning to answer a simple question because your sales meeting was more important. Want more sales? Treat people right. I have 1500 online friends. morning to answer a simple question because your sales meeting was more important. Want more sales? Treat people right. I have 1500 online friends. I've told all of them how you treated me. More

If there was a minus start rating, this dealer would get a -5. They advertised this vehicle at $ 18,550.00 on 9/08/21 (have copy of posting); on 9/08 I gave them a $500.00 security deposit required to hol a -5. They advertised this vehicle at $ 18,550.00 on 9/08/21 (have copy of posting); on 9/08 I gave them a $500.00 security deposit required to hold the vehicle because I was an out of state buyer. They raised the price to $ 19,665.00 and never send me a notification until 9/13/21 when I finally received the Purchase Agreement. I requested to have the Purchase Agreement reflect the $ 18,550.00, I was told the original price was "As Is", which was never disclosed on the original listing, never posted pics, they emailed me just a few pics, none of them disclosing bumper damage; keep in mind this was a lease option, last I check the lessee would have been charge for this damage, tires show more than 9k wear. Bottom line we took the car "As Is", I had a lot of time invested in looking for one that would have met my needs, and I had taken time off work to drive out of state to pick it up. I would never recommend dealing with this dealer, specially to out of state buyers. We have purchased several vehicles through the yrs and have never run into such dishonesty. I wish I had done some checking on this dealer. More

I took my Honda Accord in for an oil change and tires rotated according to a coupon they sent me in the mail. After my previous visit I was skeptical about the tires being rotated so I marked two of the rotated according to a coupon they sent me in the mail. After my previous visit I was skeptical about the tires being rotated so I marked two of the tires. Even though the invoice showed the tires being rotated again they were not touched. When I questioned the service manager he didn't seem to care. He called me later and said if I want to drive back up to Bountiful from SLC they would rotate them. I told him I wonder what else didn't get done on the invoice. I can't trust this dealer anymore. More