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Performance Honda

Fairfield, OH

3.9
698 Reviews

5760 Dixie Highway

Fairfield, OH

45014

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Showing 698 reviews

July 07, 2021

They really tried to slam me. Had an offer online from the store for a Honda CR-V hybrid. They tried to refuse to honor the offer and claimed "that was not a contract". After hours of arguing they finally More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike 'MPH' Heckler, John Overstreet
July 07, 2021

xxxx POOR CUSTOMER SERVICE! Reached out with an inquiry of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them More

by charlc1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ross
July 06, 2021

Matt is a very friendly/personable sale person. He has great knowledge of the vehicle we were interested in. He tried his hardest to get us the best financing/price available. More

by courtermd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lockwood
July 06, 2021

My husband and I were looking specifically for a black Honda Pilot Elite, and due to the shortage of cars had a difficult time finding one. We worked directly with Marissa to reserve a Pilot. She kept in More

by emilymkester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Bowman
July 04, 2021

Tried to upsell too much in finance office, would NOT listen. More

by rmp007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amit Kumar
June 18, 2021

I have just purchased a Honda through Amy who handles their online sales. I live in Charleston, South Carolina. It truly could not have been an easier or better experience. They had the model I wanted More

by Kmahala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Patterson
June 12, 2021

Once, upon a time our “go to” Honda Dealer. Seems vehicle shortages, Dealer Arrogance, Honda Success, has obscured, Customer Loyalty. This Dealer attempted to STEAL….ALL the “EQUITY”, in our 2018 leased 20 More

by ODNTRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Beahr, Richard Benaidrene
Jun 12, 2021 -

ODNTRX responded

You have Violated…..”sound, long term, Business Principles…..sooooo….disappointing! danw.

Jun 12, 2021 -

ODNTRX responded

See ABOVE!….???

June 11, 2021

This is my 3rd purchase at Performance Honda. Bought a new 2021 Accord Touring. Wouldn't buy from anyone else. Worked with Marissa and Jennifer and got a great price. Will definitely recommend Performance More

by tlrohr1011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Benaidrene, Jenny Gladwell, Marissa Bowman
June 10, 2021

Came in on a Saturday, Todd was my salesman. I communicated what I wanted to pay and how I wanted the deal and they accepted. Fast and efficient. Great job More

by mike.terselic
Recommend Dealer
Yes
Employees Worked With
Richard Benaidrene, Todd Rion
June 09, 2021

Purchased a used certified car on June 03 2021. They made the process very simple also they were on spot with any questions we had and they were not pushy. Enjoyable experience. More

by wildlifecreationstaxi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Gladwell, Justin Halsey
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