
Performance Honda
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 698 reviews
They really tried to slam me. Had an offer online from the store for a Honda CR-V hybrid. They tried to refuse to honor the offer and claimed "that was not a contract". After hours of arguing they finally the store for a Honda CR-V hybrid. They tried to refuse to honor the offer and claimed "that was not a contract". After hours of arguing they finally had to relent and sell me the car for the full price that they had offered to me in the E-mail. Fortunate for me that I had the E-mail from them saying that all I had to do was pick up the car. I like the car, the people were nice, but they sure tried to rake me over the coals on it. More
xxxx POOR CUSTOMER SERVICE! Reached out with an inquiry of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them to just look at my credit and let me know if anything could be potentially done before submitting my application to the banks! Total opposite, they ran my credit and submitted to the banks without my authorization! And via text I advised him of this! Still no phone call or text advising or telling me anything! And for Ross not even bothering to reach out is bad service! and went on and had them proceed without my approval shows they lack of customer satisfaction or appreciation! So I wouldn’t recommend personally anyone here for service based off my experience but I’m sure others will be treated different! No Thanks, Chris Charles More
Matt is a very friendly/personable sale person. He has great knowledge of the vehicle we were interested in. He tried his hardest to get us the best financing/price available. great knowledge of the vehicle we were interested in. He tried his hardest to get us the best financing/price available. More
My husband and I were looking specifically for a black Honda Pilot Elite, and due to the shortage of cars had a difficult time finding one. We worked directly with Marissa to reserve a Pilot. She kept in Honda Pilot Elite, and due to the shortage of cars had a difficult time finding one. We worked directly with Marissa to reserve a Pilot. She kept in regular contact with us throughout the process, updating us on the location and availability of the car. We have a two year old and a newborn, so she understood how valuable our time was. As a female, I was confident and comfortable working with Marissa. She was never pushy, and worked to make sure we understood the process. I would absolutely work with Marissa and Performance Honda again. More
I have just purchased a Honda through Amy who handles their online sales. I live in Charleston, South Carolina. It truly could not have been an easier or better experience. They had the model I wanted their online sales. I live in Charleston, South Carolina. It truly could not have been an easier or better experience. They had the model I wanted, the price was much less than other dealerships, they were responsive to inquiries, they were quick, nice and attentive to detail. Options were very quickly added to the car and now I await shipping. Performance Honda performed for me. Khai Mahala, Charleston. More
Once, upon a time our “go to” Honda Dealer. Seems vehicle shortages, Dealer Arrogance, Honda Success, has obscured, Customer Loyalty. This Dealer attempted to STEAL….ALL the “EQUITY”, in our 2018 leased 20 shortages, Dealer Arrogance, Honda Success, has obscured, Customer Loyalty. This Dealer attempted to STEAL….ALL the “EQUITY”, in our 2018 leased 2018, CRV. We “battled through” several more GREEDY, Dealer situations…..finally finding a HONDA Saviour Team (Ed Horton & Jackie Green, at GERMAIN, Honda, in Beavercreek, Ohio. More
This is my 3rd purchase at Performance Honda. Bought a new 2021 Accord Touring. Wouldn't buy from anyone else. Worked with Marissa and Jennifer and got a great price. Will definitely recommend Performance new 2021 Accord Touring. Wouldn't buy from anyone else. Worked with Marissa and Jennifer and got a great price. Will definitely recommend Performance Honda for anyone looking for a new car. More
Came in on a Saturday, Todd was my salesman. I communicated what I wanted to pay and how I wanted the deal and they accepted. Fast and efficient. Great job communicated what I wanted to pay and how I wanted the deal and they accepted. Fast and efficient. Great job More
Purchased a used certified car on June 03 2021. They made the process very simple also they were on spot with any questions we had and they were not pushy. Enjoyable experience. the process very simple also they were on spot with any questions we had and they were not pushy. Enjoyable experience. More