Performance Honda

First Time Honda Buyer My husband and I were in the market for a new car. We worked with Eric Meyer and test drive two different cars. This was our first Honda purchase. Our My husband and I were in the market for a new car. We worked with Eric Meyer and test drive two different cars. This was our first Honda purchase. Our sales person, Eric made the buying process pretty easy and smooth. He was also very informative and helpful by explaining all "the buttons" inside of our new CR-V which was very much confusing, if you didn't have anybody knowledgeable to explain it. We might be becoming a new Honda loyal customer. More

I had very good experience with Victoria at billing department and Brian at service who explained professionally via video text the things he did in the vehicle. department and Brian at service who explained professionally via video text the things he did in the vehicle. More

Justin H. Finance/Insurance Manager was rude/insulting. He pointed to my name on the $5000 check and asked in disbelief, “Is this you?” He asked numerous times as if I was lying or didn’t know my own nam He pointed to my name on the $5000 check and asked in disbelief, “Is this you?” He asked numerous times as if I was lying or didn’t know my own name. More

I took my van in for "B-1" service and a recall. As far as I know the service was completed.I would like to see a full service report detailing what was completed and any possible areas of concern. I would as I know the service was completed.I would like to see a full service report detailing what was completed and any possible areas of concern. I would have appreciated a tire wear report,a brake pad measurement report and fluid report.I would have also liked to know the details of the recall fix. I get this type of information from other dealers and I think Performance Honda could do a better job giving the customer a good report on the condition of the vehicle and the work performed. I go to dealers for maintenance for their knowledge and reliability not price. Good reports on service calls help the customer maintain good vehicle records and confidence that all services paid for were performed. More

Routine maintenance Brian, Dan, Jenny G, always treat me well. Routine maintenance and the recall were all completed. The video of the checkout was a very nice feature. Brian, Dan, Jenny G, always treat me well. Routine maintenance and the recall were all completed. The video of the checkout was a very nice feature. Brian went the extra mile to accommodate my discount coupon. More

Dealership and sales rep Dalton Straum made the buying experience easy. Todd Rion was also very helpful in our purchase. I would recommend Performance Honda for leasing or purchasing a vehicle. This is ou experience easy. Todd Rion was also very helpful in our purchase. I would recommend Performance Honda for leasing or purchasing a vehicle. This is our fifth car we have leased from this dealership. More

Conrad made it a breeze from start to finish! He had our van ready to test drive before we got there. Nice, personable, professional and answered all our questions. Thank you! van ready to test drive before we got there. Nice, personable, professional and answered all our questions. Thank you! More

Fair, Transparent and Ethical Dealership Thank you Performance Honda Fairfield for an exceptional car buying experience. We live an hour away and have 3 other Honda dealerships that are clos Thank you Performance Honda Fairfield for an exceptional car buying experience. We live an hour away and have 3 other Honda dealerships that are closer but this dealership is worth the drive. This is our second purchase with Performance Honda Fairfield. We discussed our lease turn-in and new purchase over text and phone ahead of time with Marissa Bowman - she discussed all the details before we left home and she promised there would be no surprises. She kept her word and the process was simple, straight forward and fully transparent. No surprises. No haggling. Easy check out with the finance team. We will be back - thank you Marissa for your ourstanding service. More

"Conrad was very professional and knowledgeable about "Conrad was very professional and knowledgeable about the..." - NewHondaCustomer2020 Conrad was very professional and knowledgeable about the vehic "Conrad was very professional and knowledgeable about the..." - NewHondaCustomer2020 Conrad was very professional and knowledgeable about the vehicles I waa looking to purchase. There was no pressure which meant the word to me!! He help and all the questions I have thank to you Conrad Barnes.!! More

Great sales & service - above & beyond expectations! RJ As a loyal Honda customer we contacted our Ridgeline salesperson about a new vehicle. Chris was very personable, answered all our questions and reveal As a loyal Honda customer we contacted our Ridgeline salesperson about a new vehicle. Chris was very personable, answered all our questions and revealed all the new features/benefits of the 2020 Pilot. He was terrific and made the sales process completely seamless. Sean completed all financial transactions smoothly as well. Chris called to check how we were enjoying our new Pilot and helped confirm how to customize a few features over the phone. We love our new Pilot and will recommend Chris & Performance Honda to anyone that needs a new vehicle. More