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Performance Honda

Fairfield, OH

4.0
702 Reviews
Performance Honda is an 14th time winner of the prestigious Honda Presidents Award, given to dealerships who meet an exceptionally high standard of customer service. We are very active in our local communities around the Cincinnati area. We have represented Honda for over 41 years in Cincinnati, Ohio. We hope you check out our new and used inventory online today at http://www.PerformanceHondaStore.com.
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5760 Dixie Highway

Fairfield, OH

45014

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Showing 702 reviews

October 19, 2013

We originally found the automobile online which offered a free car fax. It seemed to be exactly what we have been looking for. I called to confirm that the vehicle was still available. I spoke with Britt More

by 103070jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
britt bauer, Richard Benaidrene
October 08, 2013

I purchased a 2013 Honda Accord sedan, 6-speed manual from Performance Honda. Overall my experience with this dealership is positive. I was able to negotiate the selling price and loan terms via email, More

by kelw1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 18, 2013

I recently purchased a CRV-EX after doing much research and receiving internet quotes from various dealers. Andrew Gomez assisted me when I came into the dealership to test drive the CRV. I found him to More

by OhioMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gomez
September 14, 2013

This is our second experience with Ken T at Performance Honda. We will come back again. The sales and service at Preformance Honda is the best in town! More

by ahowcroft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken T
July 17, 2013

Sorry for the not so good review. I am trouble with the loan agreement. I explained to Joe, I did not need a loan when trying to work out a deal on a used RAV4. Aflter severial hours of consideration we ag More

by DITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
April 15, 2013

I bought a civic over the weekend from Performance Honda. I had planned on buying a car from Jeff Wyler Honda and had a very bad experience. I drove less then 10 min down the road to performance and worked More

by madsweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
April 08, 2013

Unexpectedly my 1999 Honda Accord, which I had purchased from Performance Honda, broke down, so I went back to the friendly folks there to get a new vehicle. Since it was unexpected that I needed a new car More

by AmandaE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
March 03, 2013

Terrible experience overall at Performance Honda in Fairfield! A manager, Reed Taylor, on 2/27/13 and 2/28/13, brought me in multiple times for a bait and switch. I requested a black or dark grey Accor More

by CraigSchmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reed Taylor
Mar 07, 2013 -

Performance Honda responded

I would like to extend my apologies to you for maybe some misunderstandings. I would appreciate the opportunity to discuss this matter with you in an effort to resolve your frustrations. I can be reached at 513-829-7300. Thank you. Bob Brewster - General Manager

Mar 07, 2013 -

CraigSchmidt responded

I called at 4:33pm and got your voicemail.

Mar 15, 2013 -

CraigSchmidt responded

3/15/13 Still no response from the GM to the message I left on 3/7/13.

January 15, 2013

Joe was everything you hope to find in a car salesman. He listened to our needs, and what we wanted, was not pushy, he found us the deal we wanted and made the entire process enjoyable, something that I can' More

by rturnley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
Mar 07, 2013 -

Performance Honda responded

Thank you so much for your compliments of Joe and our dealership. It means a lot to us you are happy with the service we provided and we're glad you love your new car. Thank you. Bob Brewster - General Manager.

December 09, 2012

The financial manager treated me like a fool. He first gave me6.9% apr which was different than 3% the sales gave me. He told me that was because I have a bad credit score. Then I said I need to.talk to More

by Shuishuistory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
Jan 29, 2013 -

Performance Honda responded

I want to apologize for the experience you had with our Finance Department. However, thank you for your feedback as I will use it to make sure something like this never happens again. I do not want to lose you as a customer, so I would appreciate the opportunity to discuss this with you further and find out if there is anything I can do so you may consider visiting us again? Please feel free to contact me at 513-829-7300 and reference DealerRater review to the receptionist. Thank you. Bob Brewster General Manager.

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