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Performance Honda

Fairfield, OH

4.0
704 Reviews
Performance Honda is an 14th time winner of the prestigious Honda Presidents Award, given to dealerships who meet an exceptionally high standard of customer service. We are very active in our local communities around the Cincinnati area. We have represented Honda for over 41 years in Cincinnati, Ohio. We hope you check out our new and used inventory online today at http://www.PerformanceHondaStore.com.
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5760 Dixie Highway

Fairfield, OH

45014

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Showing 704 reviews

July 20, 2012

We had a great experience with friendly but not over the top staff members, a great price, and an efficient use of our time. No complaints! More

by NDLiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britt Bauer
July 19, 2012

My trip to Performance Honda was very pleasant. I came in knowing what I wanted, but Megan was very helpful I making sure all of my concerns were alleviated, the sales manager was always there to help and th More

by tlang1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
July 17, 2012

My husband and I were very pleased with our experience at this dealership. We were given a great deal and treated very nicely. We were trying to choose a new van. Our choices were between a honda and dodg More

by tiffanynull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Haag and Kaeli
July 17, 2012

Kristopher was polite and professional. He answered our questions or if he didn't know the answer he said so and then immediately sought the answer from a manager. He explained the functions of the access More

by Tim Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Jones
July 13, 2012

Sales staff was extremely nice and courteous. Negotiations were not pushy or aggressive. I really felt the employees of Performance wanted my business. Other dealerships (Nissan) gave me the imp More

by rachow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Gladwell
July 11, 2012

No pressure, great cars, friendly staff, no hassles. If you want to buy or lease a car, then this is the place you need to go. Paperwork was easy, didnt waste my time and got the car I wanted delivered on More

by hakdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Ollic, Joe Stenger
July 09, 2012

We were very pleased with Amit's attitude and professionalism. He worked hard to help me understand about all the electronics in the van. The dealership was willing to work with us on the pri More

by stegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 09, 2012

Numerous reasons: 1. Could not get service when I Numerous reasons: 1. Could not get service when I arrived. Sat for over 20 minutes. Was paying a babysitter so I could purchase a car, so very f More

by jjcronk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gomez
Oct 31, 2012 -

Performance Honda responded

I want to personally apologize for your overall bad experience you had at our dealership. We value every customer that walks through our doors and do our best to provide an enjoyable experience, so it disappoints me when I read reviews like yours. When a vehicle is purchased that is in transport, unfortunately things may come up that will cause delays in delivery. I hope the loaner vehicle we provide you was satisfactory while we installed the DVD player you requested and it is my understanding the trade-in information was provided to you. If you wish to speak to me further about your visit, please call me at 513-829-7300. Thank you, Robert Brewster – General Manager

July 09, 2012

Living in Louisville and looking for a particular car led me to Performance Honda in Fairfield, OH. Our experience with the entire team at the dealership was the best. Ken T. is one of the best sale repres More

by ufpcmanager2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

We were upset that 0.9% was advertised but "didn't apply" to CR-Vs. This is false advertising as far as we are concerned. That is why we wouldn't recommend this dealer. More

by nwelty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vernon Gilley
Oct 31, 2012 -

Performance Honda responded

The 0.9% was an American Honda offered interest rate and unfortunately, we and every Honda dealership has absolutely no control over which Models have certain interest rates. While this is completely out of our control, I realize we definitely should have done a better job of communicating to you the CR-V did not have the 0.9% special. I hope this explains why the CR-V was not listed with this special offer and you’ll give us another opportunity to provide you better customer service. Thank you, Robert Brewster – General Manager

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