
Performance Honda
Fairfield, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had visited three other dealerships prior to my meeting with Megan. She is the first representative that really listened to my needs and helped me find the car to MEET those needs rather than trying to cha with Megan. She is the first representative that really listened to my needs and helped me find the car to MEET those needs rather than trying to change my needs to meet the car that the salesman wished to sell. She was very friendly, helpful and although I had researched Honda Civics for quite some time and had few questions, she answered those knowledgeably. Great experience! Both my adult children have Honda CRV's which they purchased at Performance Honda. It is a 'family thing' now! More
I gave the rate I gave becuase I was pleased with the overall experience. The only thing I would like to see imporvement on is greeting customers when they enter Honda. I feel that the customer service i overall experience. The only thing I would like to see imporvement on is greeting customers when they enter Honda. I feel that the customer service is great once I am acknowledged by someone or until I approach someone and sometimes I'm not always sure where to go for what I need help with. More
When we first stopped at Performance, why just wanted information about Jeeps and didn't intend to buy. Phil showed us the different models and answered all of our questions. we went for a test drive and information about Jeeps and didn't intend to buy. Phil showed us the different models and answered all of our questions. we went for a test drive and he showed us the features and benefits of the models. A few weeks later we decided that we might want to but and visited the dealership again. This time Phil talked pricing and came up with a payment we were happy with. Phil went above and beyond to locate the vehicle with the exact options we wanted, brought it to the dealership, worked on our trade-in and eventually put a deal together for us. More
The experience we had at Performance Honda was wonderful. Our salesman, Ken Tatsuno, was very knowledgeable, attentive, patient, and courteous through the entire sales process. His personable demeanor made Our salesman, Ken Tatsuno, was very knowledgeable, attentive, patient, and courteous through the entire sales process. His personable demeanor made it very enjoyable. The customer service that we received from everyone at the dealership was top notch. I would definitely recommend the dealership and Ken Tatsuno. I would certainly return for another vehicle. More
I went to Performance Honda to get an appraisal on my 2008 Honda Civic. I was almost immediately met by a salesman who introduced himself as Amit. I told him what I was looking for and what I was doing t 2008 Honda Civic. I was almost immediately met by a salesman who introduced himself as Amit. I told him what I was looking for and what I was doing there. He asked me if I wanted to test drive a vehicle. I told him I didn't want to do that until I had an appraisal on my car. He took me into the dealership sat me at a desk and notified the manager. Within a short time I received my appraisal and we started looking. Amit was very patient as I wasn't 100% sure what I wanted and if I wanted something different. We test drove a couple vehicles and after some contemplating I decided what I wanted. We started the loan process and all was going well. Amit brought a monthly payment to me and I told him that was more than I was willing to pay per month. This went on for quite some time with Amit going back and forth from myself to the finance department. They worked deligently with me to get the price, and payment to what I was willing to pay. Finished all the paperwork the following day. I was so excited to drive my new car, but I let the woman who had sacrificed much, my Mom, drive it home. Thank you Performance Honda. I'll be back... More
Internet Sales provided a very smooth and quick purchase process. They stated they were willing to beat a certain price, and there were no questions asked when the time came to complete the transaction. V process. They stated they were willing to beat a certain price, and there were no questions asked when the time came to complete the transaction. Very happy with my purchase. More
Richard was friendly, knowledgeable, and sincere. This was our second purchase at Performance and our fifth Honda purchase. We have all of our cars servied there. was our second purchase at Performance and our fifth Honda purchase. We have all of our cars servied there. More
This dealership is by far the best one that I have been to in the last couple of years. They were very friendly and were ready to put me into a car from the moment that I walked through the door and told to in the last couple of years. They were very friendly and were ready to put me into a car from the moment that I walked through the door and told Roger Hahn that I knew what car I wanted to look at. This is the reason that we purchased the car on the day that we were down there. More
Drew did a great job, made the whole process easy. Called me back right away kept me informed the whole time. He and Kelli Flanagan were able to work with the bank and get the payment I wanted even with my n me back right away kept me informed the whole time. He and Kelli Flanagan were able to work with the bank and get the payment I wanted even with my not so good credit. This is the second car I bought there and I will buy my next one there as well. More