Performance Honda

Buying a car is a stressful time, especially when you're a single mother on a budget. Having to bring your kids with makes the process that much more stressful but Conrad greeted us as soon as we arrived, h a single mother on a budget. Having to bring your kids with makes the process that much more stressful but Conrad greeted us as soon as we arrived, he was very kind and patient with my children. I didn't have enough cash on me to get my children snacks out of the machine an the cashier already left so he took it upon himself to buy the snacks for them. He was just all around awesome and it couldn't have been a better experience! Thanks Conrad and Performance Honda! More

Great to deal with. Friendly, knowledgable and willing to work with us to give us the best deal we could get. Katie explained all the in's and out's of the car to my wife to make sure she was comfortable wit work with us to give us the best deal we could get. Katie explained all the in's and out's of the car to my wife to make sure she was comfortable with the car we were thinking of purchasing. More

Overall a good 2012 Honda Odyssey purchase. It took some dealing but ultimately both parties got what they wanted. I have purchased three new Honda's from performace in cincinnati and have been happy. dealing but ultimately both parties got what they wanted. I have purchased three new Honda's from performace in cincinnati and have been happy. More

I walked into the dealership with an open mind about buying a new car and lots of questions. Jenny answered all my questions with ease while handling my gregarious dad. At all times, she was extremely i buying a new car and lots of questions. Jenny answered all my questions with ease while handling my gregarious dad. At all times, she was extremely informative and very friendly. A week after the sale, I had some questions and emailed her. Jenny got back to me within minutes. I got a good deal on a great car with excellent customer service. More

My experience with Performance Honda was amazing. I got a really great car at a really great price. My salesperson, Jenny Gladwell, was SO helpful and patient with me. She answered all my questions. She a really great car at a really great price. My salesperson, Jenny Gladwell, was SO helpful and patient with me. She answered all my questions. She went out of her way to make sure I got what I wanted. She helped to make this buying experience actually fun and pain free. It was so easy. And I got such a great deal. AND a terrific car. What more can I say? Hondas are excellent cars and sell themselves. Thank you, Performance Honda!! More

I came to the dealership not knowing what I wanted,But I came to the dealership not knowing what I wanted,But Rishard Benaidrene took his time and explaning every detail in CRV.. We wanted a CRV EX,but I came to the dealership not knowing what I wanted,But Rishard Benaidrene took his time and explaning every detail in CRV.. We wanted a CRV EX,but Rishard the knowledge he has is phenomenon .He upgraded us to an Exl with such knowledge you can only find with a Professional sales Person..Not only he explained the traction control how it works but also demonstrates with his body language and other stuff..Me and my husband were so impressed .. I just want to let you know that we have been to different Honda dealerships ,Rishard is a true sales person... You can ask him anything with no hesitations he will answer you .. My husband did lots of research ,actually my husband tested Rishard couple times he never failed... I just want to take my time to thank Rishard Benaidrene for everything he had done for us. We will definitely buy another car from Performance Honda Thank you Karla. More

I was able to explore all the options that I wanted to check and then make a decision. Katie and Conrad were very helpful in this process and let me find my own way. check and then make a decision. Katie and Conrad were very helpful in this process and let me find my own way. More

Katie and Conrad were def working very hard to get my sale. They were persistent and stayed with me through the whole process. They came through on their promises and Conrad made my test drive and fina sale. They were persistent and stayed with me through the whole process. They came through on their promises and Conrad made my test drive and final purchase informative. Everyone was very friendly. Thanks! More

The customer service was great. The sales person knowledgeable in their inventory and sales. They found something in my budget and is probably the only sales person that has really listened to what knowledgeable in their inventory and sales. They found something in my budget and is probably the only sales person that has really listened to what I wanted and needed. I only had to say what I needed and what fit my budget once and they found a perfect match for me. They worked with me through email and made the entire buying process simple. The sales person got back to me quickly with each question I had. Also the sales person had a great sense of humor and was very friendly. The finance officer made sure he explained each step and was willing to help in anyway he could. The management also made sure the process satisfactory by doing a followup email. The waiting area was comfortable and family friendly. Nice play area for the kids with games that kept them entertained. As well as plenty of drinks and a tv area. Made the buying process possible with a three year old! Would definitely recommend Performance Honda in Fairfield. I also felt like even though the car was already purchased they were still there to answer any questions. More than enough follow up emails and phone calls to make sure I was happy. More

We were very pleased with our experience at Performance CJD and our salesman, Drew Haag, went above and beyond to ensure we were satisfied with our purchase. There were a few oversights at the time of del CJD and our salesman, Drew Haag, went above and beyond to ensure we were satisfied with our purchase. There were a few oversights at the time of delivery that should have been avoided but all-in-all, Drew provided outstanding customer service and I would recommend Drew to anyone in the market for a new/used vehicle. However, the financing of the vehicle was very disappointing. The F&I Manager, Dennis, was very professional and knowledgeable, but as we he presented the paperwork, we learned there is a $250.00 documentation fee charged by Performance PLUS $150.00 charged by the bank. Dennis explained the $250.00 documentation fee charged by Performance is the maximum amount allowed and "he doesn't see a penny of it". With that said, a total of $400.00 was charged for documentation and this was never disclosed until the signing process. If I purchase another vehicle from Performance, I will arrange my own financing vs. using the dealership's financing department. More