
Performance Honda
Fairfield, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 704 reviews
We came to Performance Honda to purchase a used car, Jenny showed us many on the computer and we looked at a few on the lot, not really satisfied with any, we went back inside to look up some more. Whe Jenny showed us many on the computer and we looked at a few on the lot, not really satisfied with any, we went back inside to look up some more. When we got inside we noticed the Fit on the show room floor and saw that we could actually purchase a new car around the same price as a used car. We then left and went to other dealer ships and returned to Performance that same day. We then had a little more information on different cars available and we then looked at the Civic and noticed that for just a couple of thousand more that we could actually purchase a bigger car. Jenny was great working with us and her patience was amazing. My husband is not a easy man to please and he is hard of hearing and sometimes it takes a while to grasp what he is hearing. But Jenny was so patient and helps ease his concerns. Jenny seems to be a promising young lady and she hopefully will do well. I will definately give her name out to Family and Friends who may be looking for a car used or new. We kept Jenny at work late and she hung in there with us to the very end. We were in the lot and everyone had left, we were looking at the controls and items in the car. She drove past us on her way out to go home and she stopped to see if we were OK or if we needed anything. She made our experiance a pleasant one, and we will return the next time we have a need to purchase another car, or maybe just to say hi and see how she is doing. She provided great customer service, and we will never forget it. Rasu, was very informative when it came time to do all of the paper work. He also was patient with my husband who sometimes can be difficult to deal with. We were all tired and really wanted to go home so her made it as quick as possible I think. Ken, it was nice of him to come out and introduce him self to us when we were in the dealership the first time. However I really think that after someone purchases a car from any dealership it would be nice if the manager would come out again and shake the hands of the people that have just purchased the car from the dealership. Just good customer service, I have been in the customer service field for many years and it is very important to let customers know that you are there for them, especially when they have purchased a expensive item from you. More
My new Pilot is the fourth car I have purchased from Performance Honda. Why would I go anywhere else. My salesman Ed Obermeyer is a class act and true professional. Management has always treated me fa Performance Honda. Why would I go anywhere else. My salesman Ed Obermeyer is a class act and true professional. Management has always treated me fairly. The service department is second to none. And most important the product Performance Honda sells is good looking, reliable, safe and affordable. More
In my life, I have purchased 10 - 15 vehicles and this was the Best car buying experience I have ever had. Megan was extremely helpful and made the process very simple. We worked with her through the in was the Best car buying experience I have ever had. Megan was extremely helpful and made the process very simple. We worked with her through the internet and then via the telephone. She was very responsive to our questions and concerns. She was able to get us the vehicle and the price that we wanted. All we had to do was show up, write a check, and finalize the financing. The team at Performance Honda was very friendly and accomodating. The entire process could not have been easier. Special thanks to Megan for taking care of us, as well as the entire Performance Honda team. More
My experence with Performance Honda was very positive. Salesman Richard Benaidrene was very helpful and very knowledgeable in answering my questions. I would recomend Performance Honda to any family membe Salesman Richard Benaidrene was very helpful and very knowledgeable in answering my questions. I would recomend Performance Honda to any family member or friend. More
I love,love my Honda pilot! I had the best experience purchasing my new vehicle. I would recommend performance Honda to anyone!!! Thanks again! Erica purchasing my new vehicle. I would recommend performance Honda to anyone!!! Thanks again! Erica More
I had a very pleasent experience purchasing a vehicle at Performance Honda. Overall the buying process went very quickly and smoothly, they were quick to give me a good price on the vehicle I wanted to buy Performance Honda. Overall the buying process went very quickly and smoothly, they were quick to give me a good price on the vehicle I wanted to buy and my trade-in. Overall, I would recommend this dealership to anyone looking to purchase a car. More
The Performance team was very attentive to detail every step of the process, from the sales person (Matt Burnheimer) to the sales manager and the finance manager, they each knew what they were doing and co step of the process, from the sales person (Matt Burnheimer) to the sales manager and the finance manager, they each knew what they were doing and completed the deal in a very timely manner. I am very pleased with the Accord they found for me and the price was attractive. I particularly liked the time Matt took to describe how to use my MP3 player in the car. More
At first I thought my overall buying experience was good, and that I was treated fairly. But a week after my purchase is when I realized that I had been taken. I told them that I had a interest rate at my and that I was treated fairly. But a week after my purchase is when I realized that I had been taken. I told them that I had a interest rate at my credit union and I asked what theres was. I assumed that they would give you the best rate available, which I guess that is what I get for assuming. They did my financing through Fifth Third at 3.04%. A week later I found out that Honda was offering 1.9% on the car I had bought, the dealer never mentioned that rate to me. Come to find out Honda does not give a kick back to dealer unlike Fifth Third does. This deceiving practice cost me almost another thousand dollars in interest charges. I have a credit score of 812, so they can't say I didn't qualify. This kind of thing is what gives car dealers a bad name. They were not on the up and up. I would not recommend this dealer while they are being dishonest. More
i had a very good experence at performance honda. my salesman ken t was excellant in all phases of the sale. the sales manger kept there word on the price of my truck given in november. he also gave me salesman ken t was excellant in all phases of the sale. the sales manger kept there word on the price of my truck given in november. he also gave me a fair and a discounted price on thier truck.the fiance officer was very courteous and helpful with the fiancing and all other paperwork concerning the vechile. i highly recommend this dealership to anyone More