Performance Honda

I ended up with exactly what I wanted, a 2010 Honda Civic LX with a payment I can afford, mostly thanks to Ryan who was instrumental to my great customer experience. Not sure why this response has to be 250 LX with a payment I can afford, mostly thanks to Ryan who was instrumental to my great customer experience. Not sure why this response has to be 250 characters in order to be submitted, but now it is. More

So far we have had a very satisfactory visit and purchase. Everyone tried to make our purchase experience a good one. The young lady that helped us in Ritchie's place tried really hard to get my p purchase. Everyone tried to make our purchase experience a good one. The young lady that helped us in Ritchie's place tried really hard to get my phone hooked up to Blue, but it was compatible. She did a great job of explaining all the "bells and whistles" to us. Thanks Harold & Martha Pike More

I have been to Performance Honda and worked with Ed Obermeyer for my last 4 cars for a reason. He is always pleasant and kind and never makes me feel inferior as a shopper. Ed is fair and honest. He c Obermeyer for my last 4 cars for a reason. He is always pleasant and kind and never makes me feel inferior as a shopper. Ed is fair and honest. He called us when he said he would and respected our time to think and make decisions about our car without pressure. We also had the pleasure to meet Sean David with this purchase. Sean exhibited the same qualities we like so much with Ed. He is very knowledgable about the cars he is selling, and again was very friendly and helpful. I will return to Performance again for future car purchases, and hope to continue to work with Ed and Sean. More

I went to Honda's website looking for the specifics of the 2010 CRV that I wanted. The only dealership that continuously followed up with me was Performance. I dealt with Charley the entire time. She w the 2010 CRV that I wanted. The only dealership that continuously followed up with me was Performance. I dealt with Charley the entire time. She was so kind & informative. I did have another Honda dealership try to "outbeat" what you offered, but I chose Performance based on the converasations with Charley. Customer Service is a must & she shined with it! More

purchased my leased vehicle. took way too long to complete process. sales person couls not answer my question. finance guy came out to help. tried to get me to sign documents that contained 2 over complete process. sales person couls not answer my question. finance guy came out to help. tried to get me to sign documents that contained 2 overpriced warranties after i said i did not want both. very sneaky and ridiculous. had an appointment to get car certified. brought it in and process took about an hour. watched technicians inspect the car-not thorough at all. car sat for 45 minutes while 2 guys tried to figure out how to fill out paperwork. assumption is certification was not even completed. was told it was first time for technician doing a certification and he did not know how to do paperwork. one of the suggested items to be completed was an oil change. had oil changed 3 weeks ago.. very lousy experience for me. will never have vehicle serviced at honda unless a warranty item. lousy. More

Pros: Katie was very helpful and friendly the entire Pros: Katie was very helpful and friendly the entire time we were there. Overall, we were satisifed with the price we were able to negotiate for th Pros: Katie was very helpful and friendly the entire time we were there. Overall, we were satisifed with the price we were able to negotiate for the new Insight. Cons: The only negative I would have to offer concerns the Pro Pack that the dealership adds to each new car. In the case of my Insight, it only included the trunk cover, the all weather (rubber) mats and the wheel guards at a cost of over $500.00. If purchased as options or accessories according to Honda's website these items would only cost a little over $300.00. That is kind of a rip-off. They could have or should included the carpeted mats and maybe a Honda metal key chain or some other logo item to cover the $500 they are getting in the sale. In the future, I may insist that these items be removed from the car and purchased separately or go somewhere else to buy the car. I don't believe Honda counts on making large profits from these kinds of accessories so why not provide them at real cost to the customer? More

We left on very friendly terms the first time, unable to reach a deal. However, the dealership called us back and continued negotiating until we reached a deal, which was within a couple of days. We trade reach a deal. However, the dealership called us back and continued negotiating until we reached a deal, which was within a couple of days. We traded in a car and bought a new one, so there were negotiations to be made on both ends. We felt very satisfied that we ended up with a fair deal. We're very happy with our new Honda Accord and feel it's a great car that we received for a very good lease deal. More

I have purchased several new Hondas from Performance Honda and have always been pleased with the experience - and I think this purchase was the best experience of them all. I was an internet customer a Honda and have always been pleased with the experience - and I think this purchase was the best experience of them all. I was an internet customer and am extremely pleased with this method of communication. Charley and Rich were both extremely professional, courteous and went out of their way to make my buying experience painless and outstanding. I especially appreciated the straightforwardness with which they handled the transaction. I also experienced the service dept already when I had an option I purchased installed and they were outstanding as well; courteous, informative and they completed the service in the expected period of time - which was awesome! Kudos to everyone at Performance Honda! More

The experience was good because they were willing to work together with you so everyone got what they wanted. They were very positive, very helpful, and eager to work to get a deal done. They were able to together with you so everyone got what they wanted. They were very positive, very helpful, and eager to work to get a deal done. They were able to make a sale and I was able to get the car I wanted at the price I was looking for. More

I believe this dealership is great. They found me the car I wanted with very little hassle. We even bought my car from one of the managers. He had just tinted the windows and everything. The price was great I wanted with very little hassle. We even bought my car from one of the managers. He had just tinted the windows and everything. The price was great for the car quality and the extras he had added. When we arrived we were greeted promptly both times we came, and everyone there did whatever was necessary for us to buy the car we wanted. More