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Performance Kings Honda
Cincinnati, OH
929 Reviews
Welcome to Performance Kings Honda's DealerRater page. Please take a moment to read some of our stellar reviews. If you haven't been to some of the other review sites, we welcome you to check them out as well as Performance Kings Honda has the most total reviews across the internet than any other dealer in the Greater Cincinnati, Ohio and Northern Kentucky area. We're conveniently located in the Kings Automall, just off Interstate 71 near Mason, Ohio. Check out our virtual lot on your desktop, smartphone or tablet at www.performancekingshonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 929 reviews
October 21, 2017
Great experience The sale was good over multiple days. We appreciate everyone’s hard work and effort. Everyone was great to work with. And all the questions got answer The sale was good over multiple days. We appreciate everyone’s hard work and effort. Everyone was great to work with. And all the questions got answered. More
by Mcdermottr230
Employees Worked With
Robert Larson
October 08, 2017
George worked his magic to get my deal done I stopped in Kings Honda mainly just to check their inventory on 2017 Civics since I was within 6 months of the end of my current lease of a 2015 Civi I stopped in Kings Honda mainly just to check their inventory on 2017 Civics since I was within 6 months of the end of my current lease of a 2015 Civic. After walking the lot for a few minutes, I got in my car to leave. George approached my car and asked if there was anything he could help with. I explained my situation and told him that if he wanted to see what he could do, I had the time. He was able to get me out of my 2015 EX and into a 2017 EX-T for only $14 more per month. As a former 2x Honda East customer, I will probably be making the drive back to Kings when this lease is up. More
by Donald Crawford
Employees Worked With
George Tierney
October 07, 2017
Leasing a 2017 Honda LX Ray and Danny made it happen. I was in a bit of a mess and they made the deal happen, so I am happy. Ray’s assistant Natalie is super sweet, friendly Ray and Danny made it happen. I was in a bit of a mess and they made the deal happen, so I am happy. Ray’s assistant Natalie is super sweet, friendly and patient. Thank you 😊😊 Julie More
by Julie B
Employees Worked With
Danny Cahill, Dustin Jackson, Ray Forsee
October 05, 2017
BUYER BEWARE I have never dealt with a more rude and unprofessional dealership. I have an almost 3 yr. old, a 1 year old and am 7 months pregnant so I am in urgent I have never dealt with a more rude and unprofessional dealership. I have an almost 3 yr. old, a 1 year old and am 7 months pregnant so I am in urgent need of a van that will fit 3 car seats. Back in July, I found a van meeting all my criteria online and since it was a 2 hour drive to the dealership, I contacted Performance King Honda to verify all the details. We had numerous conversations over a period of 5 hours going over everything in depth and negotiating a price. They physically inspected the van for me (or so they claimed) to insure the van had listed upgrades and that previous owner hadn’t been a smoker. Since my husband was working out of town, I hired a sitter and asked my father to drive the 2 hours with me. We obtained a cashier’s check for the agreed upon price, and asked the dealership to prepare as much paperwork as possible prior to our arrival. We were in contact with the sales manager the whole way down giving them updates on our arrival and any additional information they needed to finalize paperwork. As I was pulling into the lot I received a phone call from the manager telling me it was already sold and he wanted to "save me a trip". Since I was already their I went inside to see what was going on and was met at the door by a handful of large men all in a line with their arms crossed, straight cold faces informing me they don’t hold cars and they had sold the van. After trying to understand how this could be since I had been in contact with them for 7 hours up until arriving there, I asked to see the manager. He was sitting behind a counter and would not stand to greet me or shake my hand. He told me he has thousands of cars on the lot and there was no way to keep track of what had sold and what hadn’t. Not only did he not have compassion for me, he offered no apology, and would not take any accountability. He did, however, try to sell me a “similar” van for the same price that was “only” a year older, with “only” 7000 more miles, and did not have the $2100 in upgrades the other van had. Honestly, I cannot even be sure the original van I had come to purchase ever existed. For all I know, this was a bait and switch tactic to get me to the dealership. I had contacted the BBB and Performance Kings Honda General Manager Robert Brewster contacted me and was very apologetic. We had spoken over the phone on August 26th and he wanted to make things right by finding me a comparable van. Since August 26th, I have not received any communications from the general manager. I have called and left messages on September 21st and September 30th with no response. I appreciated his initial response but I feel like this is just word service since I have seen no action. I am now due with a baby in a few weeks and have no vehicle that can fit 3 car seats in. I have been looking for used vans since this incident but have not found anything that is comparable within 100 miles and I am not able to travel any further. More
by Unhappy Customer
Employees Worked With
Robert Brewster
September 29, 2017
Amazing customer service!! We just bought a new Honda Odyssey and have nothing but good things to say about our experience with George Tierney and Performance Kings Honda. We ne We just bought a new Honda Odyssey and have nothing but good things to say about our experience with George Tierney and Performance Kings Honda. We never felt pressured to purchase, and all of our questions were answered. George was knowledgeable and thorough. He helped us find the best model for us based on our needs! More
by Mommaof3
Employees Worked With
Jenni Hoskins, George Tierney
September 25, 2017
Purchased 2017 CRV, excellent service & experience My wife and I worked with Steve Jones (sales associate) and Jeff Miller (sales manager) throughout this process and could not have walked away more pl My wife and I worked with Steve Jones (sales associate) and Jeff Miller (sales manager) throughout this process and could not have walked away more pleased. We test drove a number of comparable vehicles from different dealers/manufacturers and by far had the best experience here. Steve was very kind, polite, and informative throughout the whole process. He came along during our initial test drive and was very thorough with what he was telling us. He was not pushy at all and did not live up to the typical car salesman stereotype. Both Steve and Jeff worked with us to get us in the vehicle we wanted and at a price/terms that we were comfortable with. Hats off to these guys and I will be back the next time my family is in the market for a vehicle. More
by Muskie Fan
Employees Worked With
Jeff Miller, Glen Standafer, Steve Jones
September 24, 2017
Quick and assertive I had been looking for a car for almost six months. George and Dustin helped find the one and made the process fast and easy. I will recommend Kings H I had been looking for a car for almost six months. George and Dustin helped find the one and made the process fast and easy. I will recommend Kings Honda to anyone that ask. They made me feel like I won a prize. Thanks, guys. More
by steven32
Employees Worked With
Dustin Jackson, George Tierney
September 23, 2017
Smooth Purchase! I was lucky to have Rob Lawson as sales professional! We completed the sale over the phone and I flew in the next weekend to pick up the vehicle. Rob I was lucky to have Rob Lawson as sales professional! We completed the sale over the phone and I flew in the next weekend to pick up the vehicle. Rob picked me up at the airport, and after the ride to the dealership, I was on my way within an hour! Everyone in the process (Christie, Dustin) were professional and courteous. I would definitely recommend Performance Kings Honda and especially Rob and his folks! More
by Ridgeline2018
Employees Worked With
Robert Larson
September 22, 2017
Car for my mother Found a beautiful used Honda Civic for my 91 year old mother. Al Glover was our salesman. You can't ask for better service, we were so well taken care Found a beautiful used Honda Civic for my 91 year old mother. Al Glover was our salesman. You can't ask for better service, we were so well taken care of. A huge THANK YOU Al Glover for all your care and attention. You're the best! More
by grandmas car
Employees Worked With
Al Glover
September 20, 2017
Good and Quick George Tierney was very helpful in the process. He even took the vehicle to our mechanic for a used car inspection since our time was limited! Quick George Tierney was very helpful in the process. He even took the vehicle to our mechanic for a used car inspection since our time was limited! Quickest car purchase we've ever made. More
by Kathy
Employees Worked With
Dustin Jackson, George Tierney
