Performance Kings Honda

Forced us to buy pulse light. Finance employee bullied senior citizen to buy warranty that I told him at least 10 times I did not want. Finance employee bullied senior citizen to buy warranty that I told him at least 10 times I did not want. More

Kings may try to force you to buy the "Pulse" brake light accessory. I contacted the Ohio Highway Patrol and asked if blinking brake lights were legal in Ohio. This is the answer I received..... Ohio Revi accessory. I contacted the Ohio Highway Patrol and asked if blinking brake lights were legal in Ohio. This is the answer I received..... Ohio Revised Code Section. "4513.071 | Stop light... Such stop lights when actuated shall give a steady warning light to the rear of a vehicle........" More

This is the best dealership arround i recommended to every one. Thank you for your help kings honda every one. Thank you for your help kings honda More

Online on their website they are promoting a 2024 Honda Accord EX for $292 a month with $1,300 down. I read the disclaimer and it says + tax, title, acquisition fee, & dealership fees. I went in and wanted Accord EX for $292 a month with $1,300 down. I read the disclaimer and it says + tax, title, acquisition fee, & dealership fees. I went in and wanted to purchase one and when presented with the deal it is showing $400-$418 a month. If I were to pay all of the fees in cash, it would still not bring my payment to $292 because according to them I do not qualify for a loyalty promotion which is not included on the disclaimer for the lease deal. They are scammers trying to get customers in the door and false advertise. They would not give me contact information for the GM and showed no interest in trying to win my business. More

We had to buy a used car, because ours broke down. Butt we also had a major time crunch on finding one. We had been to kings honda used cars before & had a good experience, so we decided to come here Butt we also had a major time crunch on finding one. We had been to kings honda used cars before & had a good experience, so we decided to come here again. This time Cory Smith helped us. Not only did he help us find an amazing used car, but he even kept in touch with us on his day off Making sure that there would be a car ready for us to test drive the next morning.. It was a very painless, smooth sale. All the sales staff were sweet. But Cory went that extra mile that just made the whole car buying experience enjoyable!!! If we ever need another car, we know where to go & who we will go to sell it to us!! More

Service dept. does not value their customers time at all. I ordered a hitch with my new car, and they had to order the hitch, but they never called to let me know does not value their customers time at all. I ordered a hitch with my new car, and they had to order the hitch, but they never called to let me know it had arrived. When I called, they said sure it's here, I don't know why you were not contacted. So, I made an appointment and after also had them check a defective seat heater and I waited in the waiting room for 7.5 hours. They texted me to say my car was ready, but no hitch was installed. On their computer system it did not tell the service department the I was there for a hitch install, it only said, "customer has a concern". Too make a long story short. It took Two more visits to get the seat heater fixed and the hitch installed with many poor excuses as to why they could not do it. I tried talking to the service manager with no results. I went all the way up to the General Mgr. and did not even receive a response. All I was asking for is for them to change the way they enter service repairs. It should state the actual reason for service, not a generic term that causes their reps to be confused to the point that they do not have a clue what the vehicle is there for. This was only to help other customers, to prevent them from having a bad experience. Unfortunately, no one cared enough to make future customer visits more pleasant. I will never go back to Performance Kings Honda for service again. I would suggest you check their Better Business Bureau reviews before taking your vehicle in for service. More

We had a great experience working with Brennyn. After reading reviews I requested to work with Brennyn and was very pleased with the experience despite not ending up buying the vehicle we test drov After reading reviews I requested to work with Brennyn and was very pleased with the experience despite not ending up buying the vehicle we test drove. He was kind, professional and communicative, and we would not hesitate to use him to purchase a vehicle in the future. More

I have purchased a few in person out of state vehicles but I have to say that this experience was the best in person out of state experience. Cory Smith my salesman (product specialist) was great from the but I have to say that this experience was the best in person out of state experience. Cory Smith my salesman (product specialist) was great from the initial inquire of the vehicle. He gave me all the information I needed when asked and made sure that transparency was front and center. I had phone and text conversations which he gave me true and accurate information before arrival, and once the face to face arrival, he answered more questions and was a pleasure to work with and made the process that much better. I am a picky vehicle buyer on both the vehicle and the price/financing and Cory worked his magic to get me what I was after. I would recommend Cory to anyone who wants a clear honest and transparent vehicle buying experience. All I can say is Kudos to Cory Smith and his team, thank you for making this vehicle purchase awesome. More

I expected for my experience buying a car to be a nightmare - if i could rate brennyn a million stars i would! he was so helpful and quick with responding. he wasn’t pushy. his customer service skill nightmare - if i could rate brennyn a million stars i would! he was so helpful and quick with responding. he wasn’t pushy. his customer service skills are amazing and i will be recommending anyone i know trying to buy a car to him! i can’t thank brennyn enough for making this such a great experience for me! More

I purchased a 2022 Honda Passport in January of 2022. I purchased a service contract because the finance manager told me they would pick up/return my car for service even though I lived five miles past I purchased a service contract because the finance manager told me they would pick up/return my car for service even though I lived five miles past the allowable limit. For the first service request, they hassled me about the mileage but agreed to pick up my car. For the second service request, they agreed to pick up my car but said I would have to drive to their location for future service requests. I decided to cancel my contract because of the lie I was told by the finance manager. After many texts, I finally found out that I received a refund of $369.90 out of the $1,000 I paid. So in a nutshell, I paid $630.10 for two oil changes. I would think Performance Honda would refund me more money due to this particular situation. But nope! Money is more important to them than customer satisfaction! So beware of this and buy from a better dealership. More