Performance Kings Honda

Extremely Helpful!! George helped me find the car that was the best fit for me and my budget. I am extremely satisfied with his overall knowledge and honesty and by over George helped me find the car that was the best fit for me and my budget. I am extremely satisfied with his overall knowledge and honesty and by overall helping make the car buying process much easier. They even absorbed the cost for a repair after I left the dealership! More

Problem with the Starter on my 2014 Honda Accord I had a problem with the starter on my 2014 Honda Accord that I bought from Performance Kings Honda. The starter that the car came with died and had I had a problem with the starter on my 2014 Honda Accord that I bought from Performance Kings Honda. The starter that the car came with died and had to be replaced at 54,000miles. Technically, that put the replacement of the starter outside of the factory warranty. I ended up paying full cost for a new starter at another dealership, but I called Performance Kings Honda to ask if there was anything they could do for me. The service manager, Ash Mall, called the Honda Company representative for me to ask if Honda could pick up any of the cost of the new starter. Through his efforts, I was able to get 2/3rds of the cost of the replacement of the starter. I am so appreciative. Mr. Mall was very responsive to my calls and e-mails, and he helped me out a lot. I am very thankful to him for doing that. More

DO NOT BRING YOUR CAR FOR SERVICE! We brought our perfectly running car in for an airbag recall. They talk us into a $500 "tune up". 1 day after we pick up the car it dies at a traffic We brought our perfectly running car in for an airbag recall. They talk us into a $500 "tune up". 1 day after we pick up the car it dies at a traffic light. Zero issues with car up to this time. It's brought back to Kings Honda service center where we are told transmission is shot and it will cost $4000 to fix. We tow it to our local, trusted shop where they validate the transmission is shot. Except they explain that the "tune up" that was done at Kings, where they flushed the transmission, is the reason it's completely shot. We pay the $3800 to replace the transmission and, in the meantime, try to get in touch with anyone at the Kings performance service center. No one calls me back until I post a negative review on their Facebook page. Even then, their manager, Ash, is rude and short on the phone. It's a 1 min phone call where he asks for a copy of the repair receipt. That's it. I email it over to him and never hear from him again. It cannot be more obvious that Kings screwed up and caused the transmission failure. Zero accountability, zero professionalism, zero customer service. Completely unacceptable. DO NOT BRING YOUR CAR HERE FOR SERVICE. BIG MISTAKE. More

Excellent Service. Very professional I had an intermittent problem with the display above the radio going dark.Restarting the car always cleared it up. I took it in to the dealership, but I had an intermittent problem with the display above the radio going dark.Restarting the car always cleared it up. I took it in to the dealership, but they could not duplicate the problem. They spent 3 hours trying to duplicate it. I'm an Uber driver, so I had to get back on the road. The plan was for me to bring in the car, and leave it for a day. They were going to give me a loaner car. Today, the problem occured when I was near the dealership, so I went in. Brian Heisler, the service coordinator took a look at the problem, and almost immediately diagnosed and solved the problem. I have a phone mount on the dash, and while switching between apps on the phone for my Ubering, I was inadvertently hitting the day/night switch just below the phone mount, dumb me. All was correct with the car all along, just an operator error. Brian was very professional throughout the entire process. He listened to what I was saying, checked with the service technicians before I even brought the car in to see if there were any service bulletins about the problem, and came very close to diagnosing the problem the first time. Who knew it was the stupid operator? All in all, I would highly recommend this service department, and dealership, excellent service More

Tuttle is a crook We have bought one previous car from this dealership, and relatives have also bought a car from this dealership. Not again. We agreed upon a price, We have bought one previous car from this dealership, and relatives have also bought a car from this dealership. Not again. We agreed upon a price, but did not know the interest rate for a loan until we got to the finance manager's office. Jeff Tuttle. If you get drawn to see him, leave right away. The price of the car was wrong. When corrected, the bottom line number did not change. Eventually, that as fixed. Then he gave us the "best" interest rate. 3.74%. Same as our home equity loan. When I pointed this out, the rate magically changed to 2.9%. So much for best rate. Then he harangued us for about 20 minutes about the extended warranty, which we did not want. We should have left. When we go to pick up the car, there is only one key. Dealer claims other key showed a fault, they would get a new key made and we could pick it up in a couple of days. Two days later, we go to dealership, they claim key was mailed to our house. Key never arrives. Then they claim the key was not mailed. They have now delivered a key, and we'll see if it works on the car. But you can bet our next car will probably not come from these guys. And we currently have 3 Honda vehicles. More

awesome experience! George made buying a car fun. He made sure I was in the vehicle that best fit me. Very patient and full of information. Best experience I have ever ha George made buying a car fun. He made sure I was in the vehicle that best fit me. Very patient and full of information. Best experience I have ever had buying a car. More

Professional service I was recommended to Rob and the team at Performance Kings Honda by a couple of business colleagues. They did not disappoint. We knew we wanted a Hond I was recommended to Rob and the team at Performance Kings Honda by a couple of business colleagues. They did not disappoint. We knew we wanted a Honda Civic. We couldn't find the exact line and features we wanted anywhere in the region, so we wound up having to deal on a higher line of Civic. But after several rounds of informed email negotiations, we had a deal. More

Wonderful Experience Phil was great!! He took the hassle out of buying a car and the manager truly offered a very competitive price to other local dealers. It was a plea Phil was great!! He took the hassle out of buying a car and the manager truly offered a very competitive price to other local dealers. It was a pleasant experience all the way around.. They did everything to reassure me and help me to feel educated about my purchase and went above and beyond giving me the time I needed without feeling pressure to "close the sale". Thank you!!! More

Amazing Experience George was by far the best salesman I have ever worked with! He was quick to respond and pleasant to work with. He helped steer me in the right direct George was by far the best salesman I have ever worked with! He was quick to respond and pleasant to work with. He helped steer me in the right direction without putting pressure on me to buy! Had the knowledge to answer all my questions. I will definitely be working with George again in the future and referring friends and family to him! More

Great service!!! George was patient with me and answered all my questions. George was knolageable on all three of the cars we test drove! No pressure! Best car buying George was patient with me and answered all my questions. George was knolageable on all three of the cars we test drove! No pressure! Best car buying experience ever, I will definitely buy from George!!! More