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Performance Kings Honda
Cincinnati, OH
929 Reviews
Welcome to Performance Kings Honda's DealerRater page. Please take a moment to read some of our stellar reviews. If you haven't been to some of the other review sites, we welcome you to check them out as well as Performance Kings Honda has the most total reviews across the internet than any other dealer in the Greater Cincinnati, Ohio and Northern Kentucky area. We're conveniently located in the Kings Automall, just off Interstate 71 near Mason, Ohio. Check out our virtual lot on your desktop, smartphone or tablet at www.performancekingshonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 929 reviews
March 03, 2015
They don't care about you after you buy from them I purchased this vehicle 2 months ago. When it was purchased, the check engine light was on. I asked to have it checked before driving off the lot. Th I purchased this vehicle 2 months ago. When it was purchased, the check engine light was on. I asked to have it checked before driving off the lot. The sales person I worked with told me it was and that everything was fine. Nothing to worry about. When I drove off the lot, the check engine light came back on, but I was told it was a faulty sensor and I had nothing to worry about. It has been all downhill from there. From the beginning, it had trouble starting. It would chug but wouldn't turn over. I figured it was just from the cold. It always started the second try. But now, two months later, it has broken down. It will turn on fine and run for about 10-15 minutes until the engine is warmed up. After that, when accelerating and it reaches 2000 RPM, it begins to chug and lurch, as if misfiring. It will begin to sputter and eventually has white smoke coming out of the engine. As soon as this happened, I had it towed to Kings Honda to have them look at it since that's where I bought it only 2 months prior. Upon arrival, I was guided to speak with the sales manager. From the beginning, he was very rude to me. He was very defensive and could not seem to understand why I would bring it back to where I bought it. He agreed to have it checked out the next day and let me know. The next day, I was told they found sludge buildup and cleaned it for me and that it was all better. I went to pick it up and decided to drive it around to check. Sure enough, within 10 minutes, it started again, chugging and not accelerating. It was if he had not listened when I explained what was going on and then didn't test drive it once it was "fixed." I immediately took it back in and insisted that the manager drive it himself to feel what was going on. He was smug about it and told me repeatedly, "I don't know what you want me to do." He took it back to the shop the next day and he came back to tell me that they don't actually know what's wrong with it. It might be something that will cost me almost $300 but that might not fix it. He forced me to remove my car from the lot after 2 days, even though it was not in drivable condition, because they "didn't have space for it." He now refuses to help me in any way because we "can't prove" there was anything wrong with it when I bought it. He has continued to be extremely rude on the phone and is defensive, as though he knew something was wrong with it. I understand I bought it "as is" without a warranty, however, under Consumer Sales Practices Act of 1972, it states that I am protected from deceptive sales practices. More
by cshaffer
March 02, 2015
5 star service with 5 star vehicles I was looking for my first truck and had been to several other dealerships. Every time I walked into the door I was immediately pressured into buying I was looking for my first truck and had been to several other dealerships. Every time I walked into the door I was immediately pressured into buying a car on the spot. Not at kings Honda. When I walked in I was greeted and talked to like a normal person, not another sale. Danny and Mark worked together to get me the best deal possible and found me the perfect truck at an unbeatable price. They really came through for me More
by Wvaske
Employees Worked With
Marc Kowalk, Danny Cahill
March 02, 2015
love my new car We purchased a 2015 Accord. The Price was right and the people we worked with were very knowledgeable and very nice. We love our Accord, its a great We purchased a 2015 Accord. The Price was right and the people we worked with were very knowledgeable and very nice. We love our Accord, its a great car. More
by ladybug
Employees Worked With
Robert Larson, Jenni Hoskins, Christie Cartolano
February 26, 2015
Great Car for an Awesome Price !!!! Dustin from Sales has been great to work with and he has provided me the best both in price and service. I would recommend this dealership and Dustin Dustin from Sales has been great to work with and he has provided me the best both in price and service. I would recommend this dealership and Dustin in specific,at any given time. Thank You Kings Honda for making my first car purchase so awesome :) More
by Chai
Employees Worked With
Todd Loux, Dustin Jackson
February 20, 2015
Great Buying Experience! I purchased a 2015 CRV Touring model in Feb/2015. After pricing the car with other Honda dealers in the area, Kings was the clear winner! The overal I purchased a 2015 CRV Touring model in Feb/2015. After pricing the car with other Honda dealers in the area, Kings was the clear winner! The overall experience was great and kudos to both Don Ennis and Angel for all their assistance in making it a very smooth buying experience. Kings Honda is the place to go to buy a new Honda in Cincinnati! By the way, great car! More
by sunset
Employees Worked With
Jenni Hoskins, Don Ennis
February 20, 2015
Great car for a great girl Once again, Rob, Jeremy and Kristy made our visit both productive and enjoyable. Enjoyable is not a word I normally use to describe a visit to a car d Once again, Rob, Jeremy and Kristy made our visit both productive and enjoyable. Enjoyable is not a word I normally use to describe a visit to a car dealership. However, Kings Honda seems to understand it from a customers perspective. Love the Civic, see you next time. Thanks, John Toepfer More
by reynold28
Employees Worked With
Robert Larson, Jeremy Tuttle
February 12, 2015
The Day my Hard Luck Transformed into a Honda You may not be super heroes, but last Wednesday it certainly felt as if the Honda team was fighting adversity and turning hardship into victory. My You may not be super heroes, but last Wednesday it certainly felt as if the Honda team was fighting adversity and turning hardship into victory. My 4 year old car was never going to run again, and I didn't know how I could continue paying off my old car and make payments on a new one. John and Glen suited up and in very little time I was back on the road in a new Honda Fit! Just goes to show that heroes don't all wear capes. My Fit is reliable, safe, and getting leukemia positive cats to their vet appointments with the greatest of ease. It gets great gas mileage and has an affordable monthly payment. Sounds like victory for the good guys to me. Thanks, John and Glen, you really came through! All the cats at Mother Mayflower's Animal Haven send you a hearty paws up for their purrfect new ride. More
by Mayflower
Employees Worked With
Glen Standafer, John De Luca
February 05, 2015
Amazing Service John Deluca is my superhero dealer! He got me into my dream Honda CR-V for what I needed it for. He made me feel at ease and respectful. Gary, Todd, a John Deluca is my superhero dealer! He got me into my dream Honda CR-V for what I needed it for. He made me feel at ease and respectful. Gary, Todd, and Nate have a hard job and all made my process smooth. I will recommend this team to everyone! More
by Rebecca
Employees Worked With
Gary Folk, Todd Loux, John De Luca
January 31, 2015
Gone to xxxx "Bumper-to-bumper warranty" didn't cover battery. Or "check engine" light. TWICE! Once locally and once in Maine. I had to fight for reimbursement "Bumper-to-bumper warranty" didn't cover battery. Or "check engine" light. TWICE! Once locally and once in Maine. I had to fight for reimbursement for service in Maine. Dealership has gone to xxxx since it was bought by Kings Honda from Century Honda. More
by duhbruzer
Employees Worked With
Todd Loux, John De Luca
January 30, 2015
Great! I had a great experience buying my first car thanks to Rob at Kings Honda! I Couldn't be happier with my brand new Honda Fit :) I had a great experience buying my first car thanks to Rob at Kings Honda! I Couldn't be happier with my brand new Honda Fit :) More
by Jennireinhart
Employees Worked With
Robert Larson
